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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I'm in the exact same situation and this thread has been a lifesaver! Been trying for 4 days straight with nothing but busy signals and was starting to lose my mind. Reading through everyone's strategies and success stories gives me so much hope. I'm definitely trying the 8 AM approach tomorrow with multiple phones ready. The specific timing advice (dialing at 7:59:45) and the 30-second redial strategy seem to be the common factors in most success stories here. It's incredible how this community has figured out what actually works when the official website just says "try again later." One question for those who got through - did you notice the hold music/messages changing at all during your wait, or any indication of your place in queue? Just want to know what to expect once I hopefully make it past the busy signals! Really appreciate everyone sharing their experiences and coming back with updates. This is exactly the kind of real-world help you can't get anywhere else. Wish me luck for tomorrow morning! 🤞
Hey Makayla! I'm new to this community but have been following this thread closely while dealing with the same nightmare. From what I've read in the success stories here, most people mentioned that once you get past the busy signals and into the actual hold queue, you'll typically hear standard hold music with periodic messages about high call volume and estimated wait times. Some people mentioned the system would give updates like "your call is important to us" every few minutes, but I don't think anyone got specific queue position numbers. The key thing seems to be distinguishing between the immediate busy signal/hang-up (which means keep redialing) versus actually being placed on hold with music (which means you've made it into the queue and should definitely stay on the line). From what Vanessa and others described, once you're actually on hold, it's usually 45-90 minutes but then you do get through to a real person. Good luck tomorrow morning! I'm planning to try the same strategy - setting multiple alarms, having both phones ready, and mentally preparing for those initial redial attempts. We've got all the best strategies from this amazing community, so hopefully we'll both have success stories to share soon! 💪
Good luck tomorrow Makayla! From what I've gathered reading through this thread, once you get into the actual hold queue you'll hear typical hold music with periodic automated messages about call volume. The key is recognizing when you've moved from getting immediate busy signals (keep redialing!) to actually being placed on hold with music (stay on the line no matter what!). Based on the success stories here, the hold time seems to range from 45-90 minutes once you're actually in queue. I know it sounds long, but after days of not getting through at all, that wait time feels totally worth it. Just make sure you're somewhere comfortable with good phone reception so you don't risk losing the call after waiting so long. I'm planning to try the same 8 AM strategy tomorrow too - got my alarms set and both phones charged and ready. This community has given us such great intel on what actually works. Here's hoping we both have success stories to share soon! 🤞
I've been struggling with this exact same issue for the past week and this thread has been absolutely incredible! Reading through everyone's detailed strategies and actual success stories has given me so much hope when I was ready to completely give up. What really amazes me is how this community has essentially decoded the system through shared experiences. The 7:59:45 dial timing, the 30-second redial strategy, avoiding Mondays, trying Wednesday afternoons - these are all real solutions that came from people actually getting through, not generic advice from official websites. I'm definitely going to try the 8 AM approach tomorrow morning with multiple phones ready and all my documents organized. Seeing that Vanessa succeeded on attempt #12 and Rajiv on attempt #14 helps me set realistic expectations - I need to be prepared for persistence, not just a few tries. One thing I'm curious about - for those who successfully got through, how did you stay motivated during those multiple redial attempts? I find myself getting really frustrated after just 5-6 busy signals, but clearly I need to push through way more attempts than that. Thank you to everyone who shared their strategies and especially to those who came back to update us with their success stories. This community support makes such a stressful situation so much more manageable! 🙏
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I'm in this exact same situation - my benefits exhausted about 3 weeks ago and I've been completely lost trying to figure out what to do next. This thread has been such a goldmine of information! I had no clue about the One-Stop Career Centers, Shared Work Program, or the Claimyr service. It's really disappointing that when your benefits hit "exhausted" status, the system basically abandons you with zero guidance about available resources. I've been in event management and the industry is still recovering - finding full-time positions with decent pay has been incredibly difficult. I'm definitely going to try filing a new claim online this week like everyone suggests, even though I doubt I have sufficient recent wages. The One-Stop Career Center route sounds particularly promising for exploring retraining opportunities. Has anyone here actually been successful getting approved for a new claim after exhausting benefits? Would love to hear about real experiences with that process. Thank you so much for asking this question - you've opened up such an important discussion that clearly many of us desperately needed!
I'm going through the exact same thing right now - my benefits just exhausted 10 days ago and I've been feeling completely overwhelmed about what comes next. This entire thread has been incredibly helpful! Like so many others here, I had absolutely no idea about resources like the One-Stop Career Centers, the Shared Work Program, or services like Claimyr that can help you actually get through to speak with someone. It's really frustrating that the my.ny.gov portal just shows that "exhausted" status with zero guidance about what options might be available. I've been in food service management for about 5 years and finding stable positions that pay a living wage has been such a struggle lately. Based on all the great advice here, I'm definitely going to try filing a new claim online this week even if I probably don't have enough recent wages to qualify - at least I'll know for sure where I stand. I'm also going to reach out to my local One-Stop Career Center to see what training programs or other assistance might be available. The Shared Work Program sounds really promising too as a way to get some income while continuing the job search. Thank you so much for posting this question - you've helped so many of us who are dealing with this same confusing situation!
I'm in almost the identical situation - my benefits exhausted about 2 weeks ago and I've been feeling so lost and stressed about what to do next. This whole conversation has been such a lifesaver! Like everyone else, I had zero knowledge about any of these programs and resources that people are mentioning. It's honestly shocking that the NYS system just leaves you hanging with that "exhausted" status and absolutely no information about what might still be available to help. I've been working in catering management and the whole industry has been so unpredictable since COVID - even when you find positions, they often don't offer the hours or pay you need to actually survive. I'm definitely going to follow all the advice here and try filing a new claim online this week, contact my local One-Stop Career Center, and maybe even look into that Claimyr service if I can't get through on the phone. It's such a relief to find this thread and realize that so many of us are going through the exact same confusing and frustrating process. Thank you for sharing your experience and adding to this incredibly valuable discussion!
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This is such valuable information! I'm going through the exact same thing right now - completed ID.me verification 6 days ago but my NY.gov account still shows "pending verification." Reading through everyone's experiences here really helps understand what to expect. It's frustrating how inconsistent the timeline seems to be, but at least now I know about the Claimyr option if I can't get through on the phone. Thanks everyone for sharing your real experiences with this process!
@Mei Liu I m'in a very similar situation! Just completed my ID.me verification 4 days ago and still seeing pending "on" the NY.gov side. This thread has been so helpful - it s'reassuring to know others have gotten through this successfully. The inconsistent timelines are definitely nerve-wracking when you re'waiting for payments, but seeing Emma s'positive outcome gives me hope. I think I ll'wait a couple more days and then try the Claimyr service if nothing changes. Thanks to everyone who shared their experiences here!
I went through this exact same issue about 6 months ago and it was such a nightmare! My ID.me verification completed successfully but the NY.gov system didn't update for almost 2 weeks. What finally worked for me was calling first thing in the morning (like 8:01 AM sharp) and I got through after about 45 minutes on hold. The agent was able to see that my verification was complete on their end and manually pushed it through - got my back payments within 48 hours after that call. Don't give up! The system has these sync issues but once a human looks at your account they can usually fix it pretty quickly. Just keep trying to get through to someone who can actually access your file.
@AstroAlpha Thanks for sharing your experience! The early morning calling strategy is really smart - I never thought about timing it that way. It's so frustrating how this ID.me sync issue seems to be such a common problem, but hearing that agents can usually fix it quickly once they actually look at the account is encouraging. I'm dealing with this right now too (day 5 of waiting) and was starting to panic, but reading everyone's stories here makes me feel less alone in this mess. Definitely going to try the 8 AM call approach tomorrow!
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Another option that worked for me was reaching out through the NY.gov website's "Contact Us" form rather than calling. I submitted a detailed message explaining my adjudication issue with my claim number and got an email response within 5 business days with specific instructions on what documents to upload. Sometimes the written route gets better results than the phone system. Also, if you have a local One-Stop Career Center (American Job Center), they often have staff who can help you navigate the NYS Department of Labor system and may even be able to make calls on your behalf. Worth checking if there's one near you!
@Lauren Zeb That s'really helpful advice about using the written contact form! I ve'been so focused on trying to call that I didn t'even think about submitting through the website. Do you remember roughly how detailed you had to be in your message? I want to make sure I include everything they need without writing a novel. Also, when you mention uploading documents - is that something you can do directly through the NY.gov unemployment portal, or did they send you a separate link? I m'definitely going to try this approach since the phone situation has been impossible.
I'm dealing with a similar adjudication issue right now and it's incredibly stressful. From what I've learned lurking in unemployment Facebook groups, the key things that seem to help are: 1) Keep certifying every week no matter what (like Amina said), 2) Check your online account daily for any correspondence or questionnaires - apparently missing these can delay things for months, and 3) Document everything with screenshots in case you need to appeal later. I'm also going to try that assembly member contact suggestion from Jamal - that sounds way more promising than sitting on hold for hours. Has anyone had luck with the NY.gov contact form that Lauren mentioned? I'm wondering if I should try multiple approaches at once or if that might actually slow things down.
@Isabella Tucker I think trying multiple approaches simultaneously is actually smart - you re'not bothering the same person/department, so it shouldn t'slow anything down. I d'definitely go with both the NY.gov contact form AND reaching out to your assembly member s'office. The worst that can happen is you get multiple responses, which is better than no response! Also, those Facebook groups you mentioned sound really helpful - would you mind sharing which ones? I m'new to dealing with unemployment issues and could use all the community support I can get. The stress of not knowing what s'happening with your claim while bills pile up is honestly overwhelming.
Chloe Mitchell
@Ella Knight I just went through this exact same nightmare last week! After reading through all these helpful comments, I finally got through using the early morning callback strategy. Called 855-233-8223 at exactly 8:06 AM on a Tuesday, pressed 1 for English, then 3 for card issues, then 9 for callback when the option came up. They called me back in about 22 minutes from a (718) number - make sure to answer any unknown calls that morning! Had my SSN last 4, card number, and zip code ready to go. The whole verification took maybe 2 minutes and they unlocked my card immediately. The rep confirmed that calling between 8-8:15 AM on Tuesday through Thursday is definitely the sweet spot before things get crazy busy. That callback feature is honestly a lifesaver - no more sitting on hold for hours listening to terrible music! Don't lose hope, you WILL get through and get your money. All these tips from everyone really do work! 🙏
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Emma Davis
•@Chloe Mitchell This is so encouraging to read! I ve'been struggling with this for what feels like forever and was starting to lose hope. The callback feature sounds like it s'been a total game changer for everyone - I had no idea that was even an option! Really appreciate you sharing the specific timing and phone number details. Quick question: when they called you back from the 718 (number,) did you have to wait through any menu options or did they connect you straight to a rep? I m'planning to try this exact method tomorrow morning Tuesday (and) want to make sure I m'prepared for the callback. Thanks for giving me hope that there s'actually a way out of this phone tree nightmare! 🤞
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Rajiv Kumar
@Ella Knight I just got through this morning after being stuck in the same situation for over a week! Used the advice from everyone here and it totally worked. Called 855-233-8223 at exactly 8:04 AM on a Wednesday, pressed 1 for English, then 3 for card issues, then listened for the callback option and pressed 9. They called me back in about 31 minutes from a (347) number - definitely answer any unknown calls that morning because it won't show as the original 855 number! Had my SSN last 4 digits, full 16-digit card number, and zip code written down and ready. Once they called back, the verification was super quick and they had my card unlocked in under 4 minutes. Turns out my card got frozen because I used it at two different stores within an hour 🙄 The rep was actually really helpful and confirmed that the 8-8:20 AM window Tuesday through Thursday is when you have the best shot at getting through. That callback feature is seriously a lifesaver - beats sitting on hold for hours! Hang in there, these strategies really do work and you'll get your money sorted out soon! 💪
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Chloe Harris
•@Rajiv Kumar Thank you so much for this detailed update! This whole thread has been incredibly helpful and it s'amazing to see so many people actually getting through with these strategies. I ve'been calling at completely wrong times like (2pm on Mondays 🤦♀️ and) wondering why I never get anywhere. The callback feature sounds like absolute magic - I had no idea Way2Go even offered that option! It s'so frustrating that they freeze cards for normal stuff like shopping at two different stores in an hour, but at least the fix is quick once you get through. I m'definitely trying the Wednesday 8:04 AM approach next week with all my info ready to go. Really appreciate everyone sharing their success stories - gives me hope that I ll'finally get my money sorted out! 🙏
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