I'm also brand new to filing unemployment and just submitted my claim yesterday! This thread has been incredibly helpful - I was completely lost trying to navigate the my.ny.gov portal until I found all the detailed guidance everyone shared here. The interface is definitely not intuitive for first-time users like us. Even though my claim is so new that I haven't seen any status updates yet, reading about everyone's "Adjudication in Progress" experiences has really prepared me for what to expect and helped calm my nerves about the process. I've already bookmarked the direct unemployment services link, set up text and email notifications, and made sure I understand that I need to continue filing weekly claims even during the review period. The tip about checking both the Claim Summary AND Messages sections regularly seems absolutely crucial - I would have completely missed that Messages section without this thread! Thanks to everyone for sharing such detailed step-by-step guidance and creating this amazing resource for newcomers like me who are trying to figure out this confusing system for the first time.

After weeks of frustration, and waiting on the phone for my unemployment status claim form, I went through Claimyr and within one hour I received a return call. Dept of Labor fixed my issue and I was paid immediately. This site was absolutely worth it. Thank you Miguel Ramos who referred me to Claimyr.com. I just can't believe how easy it was.

Sorry nobody answered this. We haven't seen an official fix posted for validation.error.uc1g01. Things that sometimes help on the first page: a private/incognito window, a different device, and entering dates exactly in the format the form asks for. If it keeps failing, you can file by phone with NYSDOL's Telephone Claims Center at 1-888-209-8124 (weekdays 8 AM to 5 PM). Heads-up: NYSDOL's online and phone services are down for an upgrade from November 2 at 5 PM for about 9 to 12 days.

I’m also having a similar issue but a little different. My NY unemployment claim shows 0 effective days remaining but I'm still unemployed and searching for work. Do I need to file a completely new claim or just keep certifying weekly? I'm not tok sure on what happens when your effective days run out but you're still eligible for benefits. My benefit year claim date doesn’t end until March 2026 so I’m not too sure as to what should I do or who should I call at this moment in time? If anyone knows please it would be super helpful

I just went through this exact situation about 2 months ago and completely understand the panic! When your effective days hit 0, the absolute first thing you need to do is check your benefit year end date in your online account - this is the key piece of information that determines everything. If your benefit year has ended or is ending soon (within a week or two), you MUST file a new claim immediately. If your benefit year still has months left but you've exhausted effective days, that's when you'd call NYSDOL to ask about possible extensions. Here's what worked for me: I filed my new claim about 5 days before my benefit year ended, kept certifying weekly throughout the entire process (super important!), and had all my employment info from the past 18 months organized beforehand. The whole process took about 3 weeks but they backpaid me for every single week I certified during that waiting period. Pro tip: Save yourself hours of phone time by using a callback service like Claimyr if you need to speak with someone at NYSDOL - their regular phone lines are nearly impossible to get through. Don't stress too much - this is incredibly common and as long as you check that benefit year date and take action accordingly, you'll be fine!

Just want to add that even if your employer doesn't attend, make sure YOU don't miss the hearing! If you're a no-show but they attend, you'll automatically lose. The hearing will proceed at the scheduled time regardless of who shows up.

One thing to keep in mind is that even if your employer doesn't show up, the judge will still review any written documentation they submitted when they initially contested your claim. Make sure you're prepared to address whatever allegations they made about misconduct. If you haven't already, request a copy of their contest statement from the Department of Labor so you know exactly what you're responding to. Good luck with your hearing - the fact that you're taking it seriously and preparing properly will work in your favor!

New member here and currently experiencing this exact same March 2025 ID.me verification issue! Filed my claim about 3 weeks ago and it's been stuck on "pending" with absolutely no verification email anywhere - checked spam, promotions, trash, everything multiple times. This thread has been incredibly helpful in confirming this is a widespread system bug affecting March 2025 claims specifically and not just me messing something up. Reading through all these success stories with the 7:45am calling strategy gives me so much hope after weeks of complete frustration! It's clear that getting through to an actual NYSDOL agent is really the only solution when their system glitches like this. I'm planning to start calling tomorrow morning at 7:45am using all the proven tips that @Connor Murphy and others have shared here. Really appreciate everyone taking the time to document their experiences - it's so much more helpful than anything on the official NYSDOL website. Will definitely update once I hopefully get through to someone who can manually trigger my ID.me verification link!

I have not received my benefits. My identification was verified without a bid s o all. Do I need to do a video call?