Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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ugh the whole system is so frustrating! I've been trying to get through to someone at NYS Department of Labor for weeks about my own attendance-related firing and their phone lines are always busy. Does anyone know a better way to actually talk to a real person there?
I had the same problem with getting through to NYS Department of Labor until someone told me about Claimyr. It's a service that helps you actually connect with unemployment agents without sitting on hold forever. I used it last month when my claim got stuck in adjudication and was able to speak with someone the same day. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Honestly saved me so much frustration - you can check it out at claimyr.com.
Really? That sounds too good to be true but I'm desperate at this point. Did they actually help resolve your issue?
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Hey Diego! I went through this exact same confusion when I got laid off from my marketing job last year. The "5 quarters" thing is super misleading - they actually only use 4 quarters to calculate your benefits, but they look at a 5-quarter window to pick which 4 to use. What really helped me was calling and asking them to walk through my specific situation. Since you mentioned you were in school for some of those quarters, definitely make sure they know you were working during that time. I had a similar issue where they initially flagged some quarters because I was taking night classes, but once I explained I was working full-time during the day, it was fine. Your summer internship should definitely count if it was W2 employment and falls within the base period quarters they're looking at. That could actually help boost your weekly benefit amount significantly if it was good pay. One tip - when you get your monetary determination letter, go through it line by line. Mine had missing wages from a previous employer that I had to get corrected. Made a big difference in my final benefit amount!
Thanks Hugh! This is really reassuring to hear from someone who went through the same thing. I'm definitely going to call them once I get my determination letter to make sure everything looks right. Did you have any trouble getting through on the phone, or did you use one of those services people mentioned? The thought of waiting on hold for hours is making me anxious, especially when I'm already stressed about the job search.
I actually did end up using Claimyr after reading about it here - totally worth the small fee to avoid the endless hold times. Got through in about 15 minutes instead of spending my whole day calling. The rep was really helpful in walking me through exactly which quarters they used and why. Definitely reduced my stress level a lot! If you do call directly, try calling right when they open at 8am - that's usually the best time to get through faster.
Just went through this same process a few months ago after getting laid off from a fintech startup! The whole "5 quarters" thing threw me off too initially. What everyone's saying is correct - they look at a 5-quarter window but only use the first 4 of those quarters (skipping the most recent one). Since you mentioned starting work in September 2022 after graduating, you should have enough quarters of work history by now. Your summer internship will definitely count if it was W2 employment and falls within those base period quarters they're considering. One thing I'd add - if you had any part-time work during school (even just a few hours a week), make sure that's reflected in your wage history too. Every bit helps with the calculation. Also, don't stress too much about the online calculator giving you different numbers - it's notoriously unreliable because it doesn't account for all the nuances of which quarters they actually use. The good news is that tech workers usually have decent wages that result in higher benefit amounts. Just make sure to review everything carefully when you get your determination letter. Good luck with the job search - the tech market is tough right now but there are still opportunities out there!
This is really helpful! I'm actually in a similar boat - got laid off from a software company and trying to navigate this whole system. The tech market definitely feels brutal right now. Did you find that your benefit amount was close to what you expected once you understood which quarters they were using? I'm hoping my higher salary from the past year will help offset some of the uncertainty while I'm job hunting. Thanks for the encouragement about opportunities still being out there - needed to hear that today!
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update: just got my payment this morning! so it was just delayed by one day like the other person said. hope everyone else gets theirs soon too
Thanks for the update @CaptainAwesome! That's reassuring to hear. I'm still waiting on mine but feeling a bit less anxious knowing others are starting to receive their delayed payments. For anyone else still waiting, it might be worth setting up text alerts through your bank if you haven't already - that way you'll know immediately when it hits your account instead of constantly checking.
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I'm having the same issue! Filed my weekly claim on Sunday as usual and it shows processed, but no payment yet. This is really concerning since I depend on these payments. Has anyone tried calling the DOL directly about this? I'm wondering if there's a systematic delay affecting multiple people or if we need to take individual action. Really hoping this gets resolved soon.
I tried calling the DOL this morning and got the usual busy signal after waiting 2 hours. It's definitely looking like a systematic issue since so many of us are experiencing the same delay. Maybe we should all try calling together to put pressure on them to fix whatever processing problem they're having. This is really unacceptable when people depend on these payments for basic expenses.
I'm experiencing the exact same issue - filed my weekly claim on Sunday and it shows as processed on my.ny.gov but still no payment deposited. Usually gets deposited by Wednesday at the latest. This seems to be affecting multiple people so I'm hoping it's just a temporary processing delay on DOL's end. I'll keep checking my account and the portal for updates. Thanks for posting this - at least we know we're not alone in dealing with this delay.
Same situation here! Filed Sunday, shows processed but no deposit yet. I'm in the same boat as everyone else - this is definitely a widespread issue with DOL processing. Has anyone checked if there are any official announcements from NYS about system maintenance or delays? I'm going to keep monitoring my account and maybe try that claimyr service someone mentioned earlier if this doesn't resolve by tomorrow. Really appreciate everyone sharing their experience so we know it's not just individual account issues.
Anastasia Sokolov
Just went through this last month! The trick is to be super persistent with calling KeyBank at 1-866-295-2955 - I called literally 15 times over 3 days before getting through to someone who could actually help. When you do get through, ask them to check if your card was "returned to sender" - that's what happened to mine even though my address was correct. They can expedite a replacement for free if the original was returned. Also make sure to verify your full legal name EXACTLY as it appears on your unemployment application - even spacing matters! Got my replacement in 5 business days after that call. Don't let them tell you to "just wait" - be polite but firm that you need immediate help accessing your benefits! 🙏
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Dananyl Lear
•This is super helpful advice! The "returned to sender" thing is something I never would have thought to ask about. Really appreciate you sharing the exact number and being specific about persistence - 15 calls sounds exhausting but if it works it's worth it! Quick question - when you say "full legal name exactly as it appears" do you mean like if my unemployment application has my middle name spelled out but I usually just use my middle initial, that could cause problems? Want to make sure I get this right when I call. Thanks for taking the time to share what actually worked! 💪
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Isabella Brown
Ugh I'm in the same boat! Filed in December and still waiting for my card. The most frustrating part is watching the money pile up online but not being able to buy groceries 😭 Has anyone tried going to one of those check cashing places to see if they can help? I'm getting desperate here and considering any options at this point. Really appreciate everyone sharing their experiences - at least I know I'm not alone in this mess!
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