


Ask the community...
This happened to me last year. Turns out there was an identity verification issue they never told me about. Def keep calling and ask specifically if there are ANY holds or issues with your claim, even minor ones.
Pro tip: call right when they open. I always have better luck getting through early in the morning. Also, try the Claimyr service if you're really stuck. claimyr.com saved me a ton of time.
Hunter Brighton
Pro tip: if you get through to someone who can't help, ask them to transfer you instead of hanging up and calling again. Sometimes you can bypass the wait that way.
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Dylan Baskin
I'm about ready to drive to Albany and camp outside their office until someone helps me. Anyone wanna join? We can make signs and everything 🏕️
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Lauren Wood
•Count me in! I'll bring the s'mores 😂
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Ellie Lopez
•Careful, they might make you fill out a camping permit application and put you on hold for that too 💀
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