New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Maya Jackson

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BRUH I waited 12 weeks before I finally got through. The system is completely busted rn fr.

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12 weeks?? nahhh that's actually criminal 😀

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Amaya Watson

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Here's what you need to do - this worked for me. First, double check your NY.gov account for any messages or requests for additional info. Sometimes they need more docs but the notice gets buried. Next, try reaching them through their social media, especially Twitter. If that doesn't work, use claimyr.com to get through on the phone - yeah it costs money but its better than waiting forever. Last resort is contacting your state representative's office. They can usually get things moving pretty quick. Don't give up!

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Leo McDonald

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tysm for the detailed help! gonna try all of these

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Emma Bianchi

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I'm in the same boat, OP. Been trying to finish my claim for weeks now. Starting to feel like I'm never gonna see that money 😭

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Cass Green

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Hang in there! We're all in this together. Hopefully we can figure it out soon.

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Has anyone tried contacting them through social media? Sometimes companies are more responsive there because it's public.

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Good idea! I'll try tweeting at them. Maybe public shaming will work lol

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Mia Roberts

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Quick question - did you have any gaps in filing your weekly claims? Sometimes missing a week can cause the whole thing to get held up.

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Emily Sanjay

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Nope, I've been diligent about filing every single week. That's what makes this so frustrating!

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The Boss

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Anybody else notice that ever since they "upgraded" their system last year, everything's been a hot mess? πŸ”₯πŸ’© I swear it worked better before...

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Omg yes! The new system is so glitchy. Half the time I can't even log in πŸ™„

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Classic government IT project. Spend millions to make things worse πŸ’ΈπŸ€¦β€β™‚οΈ

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Romeo Quest

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Anyone else feel like they're trapped in a kafka-esque nightmare dealing with NYDOL? 🀑 It's like, press 1 to be ignored, press 2 to be transferred to oblivion, press 3 to scream into the void...

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Val Rossi

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LMAO 🀣 Don't forget option 4: listen to hold music until you lose your will to live

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Eve Freeman

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I feel seen πŸ‘€ This is way too accurate

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Hey OP, have you tried reaching out on Twitter? Sometimes publicly @ing them can get their attention. Worth a shot if you're desperate!

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This whole system is broken af. We need to start a petition or something to get them to fix this mess. Who's with me? ✊

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Yara Sayegh

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Count me in! This is ridiculous. People are struggling and can't even access the help they're entitled to.

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Great idea! Maybe we could start a Change.org petition? I'd definitely share it.

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Paolo Longo

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Have you checked if you qualify for any other types of assistance while you're waiting? Sometimes there are local programs or charities that can help bridge the gap.

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