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I just went through an overpayment hearing last week and wanted to share my experience while it's still fresh! I used UPS Next Day Air with signature required and it worked perfectly - delivered by 10:30 AM with full tracking and proof of delivery. Cost about $30 but worth every penny for the peace of mind. Here's what I learned: definitely create a master document list with page numbers like others mentioned, but also consider color-coding different types of evidence (I used yellow highlighter for pay stubs, blue for EDD correspondence, etc.). Made it super easy during the hearing when the judge asked about specific document types. One thing I didn't see mentioned - if you have any witnesses who can verify your work history or earnings, ask them to write a brief signed statement and include it with your documents. I had my former supervisor write a one-paragraph letter confirming my part-time hours and it really helped support my case. The hearing itself was actually pretty straightforward - the judge was patient and methodical. Just remember to speak clearly since it's over the phone, and don't hesitate to ask for clarification if you don't understand a question. You're being really smart to prepare this thoroughly ahead of time!
This is incredibly helpful timing since you just went through this! The UPS Next Day Air option sounds reliable and the color-coding system is such a smart organizational tip - I hadn't thought about making it that easy to quickly identify different document types during the hearing. That's a great point about witness statements too. I do have a former supervisor who could verify my work schedule and earnings, so I'll definitely reach out to them for a brief written statement. It's really reassuring to hear that the judge was patient and methodical - I've been worried about being rushed or not having enough time to explain complex situations. Thanks for the reminder about speaking clearly on the phone too. I tend to talk fast when I'm nervous so I'll make sure to slow down and ask for clarification if needed. Your timing is perfect since I'm sending everything out tomorrow morning!
I found this document outlining how EDD treats severance package/payments. I think it is useful. https://legalclarity.org/does-severance-pay-affect-unemployment-in-california/
This might be a dumb question but if I'm in adjudication do I still need to do my job search activities and log them? Or is everything paused?
Oh wow I had no idea. I thought because payments were paused that everything was kind of on hold. I need to go make sure my log is caught up. Thank you!
Quick success update — after reading this thread I used Claimyr to get through to California EDD (checked it out at claimyr.com after seeing it mentioned here a few times). Got connected to an actual live representative within about 90 minutes of setting it up. The agent looked at my pending claim and told me it was flagged for an identity verification hold, not adjudication at all — something I never would have known just from looking at my UI Online portal which just said 'pending.' She was able to initiate the ID.me verification process from her end and told me what to do next. Honestly the biggest thing was just knowing what was actually wrong with my claim after all this time guessing.
This is a really important point. The 'pending' status in UI Online is a catch-all that covers many different hold types. The only way to know which type you have is to actually speak to an agent who can see the specific hold code in your file. This is exactly why getting through to a live rep matters so much.
Admin_Masters
I just want to say how amazing this community is! I'm new here and was dealing with my own Money Network card issues when I found this thread. Reading through everyone's experiences and solutions has been incredibly reassuring - it's clear that most of these card problems are temporary and solvable, even though they're super stressful when you're dealing with them. For anyone else who might be new to the EDD Money Network system like I am, here's a quick checklist based on what I've learned from this thread: 1. Wait 24+ hours after phone activation before trying ATM withdrawals 2. Use the ZIP code that's on file with Money Network (might be different from your EDD address) 3. Try fee-free ATMs at 7-11, Walmart, or Target 4. Call Money Network customer service early morning or evening for shorter wait times 5. Ask specifically about security holds if your card isn't working 6. Activate online transactions separately if you plan to pay bills online 7. Consider transferring funds to your regular bank account for easier access Thanks to everyone who shared their experiences - you've saved so many people time and stress! This is exactly the kind of peer support that makes navigating these systems so much easier.
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Selena Bautista
•This checklist is fantastic! As someone who just went through the whole Money Network card activation process last week, I can confirm that following these steps would have saved me so much frustration. I especially wish I had known about the separate online transaction activation - I spent two days thinking my card was defective when I couldn't use it to pay my phone bill online. The ZIP code issue is also super common from what I'm seeing. It's really unfortunate that EDD and Money Network don't sync their address information automatically, but at least now I know to check both systems when I move. Thanks for putting together such a clear summary - I'm definitely bookmarking this thread to reference if I run into any issues in the future!
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Freya Thomsen
•@24546eae2e48 This checklist is a lifesaver! I just got my Money Network card yesterday and was feeling pretty overwhelmed after reading about all the potential issues online. Having this step-by-step guide makes the whole process seem much more manageable. I'm definitely going to wait the full 24 hours before trying any ATM withdrawals and make sure I have the right ZIP code ready. It's really reassuring to see how many people have successfully resolved their card issues by following these steps. One quick question - do you know if there's any difference between calling Money Network during weekdays vs weekends for customer service? I'm planning to call tomorrow (Saturday) to verify my address information is correct before I try using the card on Monday.
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LISA MOORE
Darn! That sucks! I couldn't pull money out this afternoon either? I just activated my card yesterday maybe I will wait the 24 hours and try again thanks for the advice
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