New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I'm new to this community and unfortunately here because I'm dealing with my own NY unemployment pending nightmare - currently on week 2 and getting really stressed about it. Reading through this entire thread has been both incredibly reassuring (knowing I'm not alone) and absolutely infuriating (seeing how broken this system is). @d3285d7b0217 huge congratulations on finally getting through and getting your situation resolved! Your detailed documentation throughout this whole process is invaluable for the rest of us still stuck in pending hell. That 7:30am calling strategy is brilliant and I'm definitely setting my alarm to try it tomorrow morning. It's completely absurd that you got flagged just for using a tablet - like we're living in 2025 and they expect us to only access our benefits from one computer for eternity? The total lack of communication from NYSDOL is what makes this whole situation so cruel. They just cut off your financial lifeline without any explanation while you're already dealing with the stress of unemployment. I've been religiously keeping up with my weekly certifications thankfully, and everyone's advice here confirms that's absolutely critical for getting backpay. This community support means everything when the official system completely abandons us. Will definitely update if I have any luck with that early morning call strategy - fingers crossed!

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Welcome to the community and I'm so sorry you're going through this stressful situation! Week 2 is definitely anxiety-inducing but you're still in the earlier stages compared to some of the longer cases we've seen here. The 7:30am calling strategy that worked for @d3285d7b0217 really does seem to be the most effective approach - that early morning timing appears to be when you have the best shot at getting through before the phone lines get completely overwhelmed. You're absolutely doing the right thing by continuing those weekly certifications during the pending period - that's going to be crucial for ensuring you get all your backpay once this nightmare gets resolved. The device flagging issue is beyond ridiculous - their fraud detection system is clearly way too aggressive and catching legitimate users while probably missing actual fraudsters. Keep taking those screenshots and documenting everything just in case you need proof later. This community has been amazing for sharing both practical strategies and emotional support through this broken system. We're all rooting for you to get through with that early morning call tomorrow - definitely update us on how it goes! Your persistence will pay off just like it did for others here.

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I'm completely new to this community and unfortunately here because I'm dealing with my own NY unemployment pending nightmare - just started week 1 but already feeling anxious after reading everyone's experiences here. This thread has been incredibly eye-opening! @d3285d7b0217 huge congratulations on finally breaking through and getting your situation resolved - your detailed updates give me so much hope that persistence really does pay off. That 7:30am calling strategy seems to be the absolute key based on all these success stories. I can't believe you got flagged just for using a tablet - that's completely ridiculous in 2025! It's like their system expects us to be chained to one computer forever. The total lack of communication from NYSDOL is what makes this whole situation so much more stressful than it needs to be. They just cut people off financially without any explanation while we're already dealing with job loss anxiety. I've been keeping up with my weekly certifications and started taking screenshots of everything after reading all the great advice here. It's both comforting and terrifying to see how widespread this problem is - clearly their fraud detection system needs a complete overhaul if it's flagging legitimate users for basic activities like accessing benefits from different devices. Thanks to everyone for sharing your experiences and practical strategies - this community support is invaluable when navigating such a broken system!

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Update: I filed my weekly claim today and reported my first week of work. The system let me file and it looks like I'll still get some benefits even though I'm working. Thanks everyone for the advice about not stopping my claim completely!

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Great job handling it correctly! Keep tracking your hours and earnings carefully for future claims. And congratulations on the new job!

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Congratulations on the new job! Just wanted to add that you should also keep all your pay stubs and track your exact work hours each week. NYS Department of Labor sometimes audits claims and having good records makes everything smoother. Also, if your part-time job ever ends or your hours get reduced, you'll already have an active claim and won't have to go through the whole application process again. The partial benefits system is actually pretty helpful for people in situations like yours where you're working your way back to full-time employment.

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This is really helpful advice! I didn't think about keeping detailed records but that makes total sense. Quick question - when you say track exact work hours, do you mean just for my own records or do I need to report specific hours worked on the weekly claim? I've been reporting my gross earnings but wasn't sure if they also want to know the actual number of hours.

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I went through this exact situation about 8 months ago and here's what I learned: You absolutely need to contact your local One-Stop Career Center BEFORE enrolling in any classes. They can help determine if you qualify for programs like WIOA or TAA that will actually pay for your training. I ended up getting approved for a web development bootcamp that was 100% covered, and I was able to continue receiving UI benefits throughout the program. The key is getting the proper approval first - don't just enroll and hope for the best. Each local office has slightly different procedures, so definitely go in person if you can rather than trying to navigate this over the phone.

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@Olivia Evans Thanks for sharing your success story! I m'really interested in the web development bootcamp you mentioned - do you mind sharing which one it was or how you found programs that were approved for funding? I ve'been looking at coding bootcamps but most of them are pretty expensive, so knowing there are options that can be fully covered through these programs is amazing. Also curious if the bootcamp helped you land a job afterward, since that s'obviously the end goal here!

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@Olivia Evans This is such valuable information! I ve'been hesitant to even look into training programs because I was worried about jeopardizing my UI benefits. Your experience gives me confidence that there s'a legitimate path forward. Quick question - when you were in the web development bootcamp, were you still required to do the weekly work search activities, or did participation in the approved program count toward those requirements? I m'trying to understand how the logistics work once you re'actually enrolled in an approved program.

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I actually went through this process last year and want to echo what others have said about getting approval first. The key thing to understand is that NYS has what's called "approved training" which lets you attend school while still collecting UI benefits. When I went to my local One-Stop Career Center, they explained that as long as your training is approved and you're still able to work (meaning you'd leave class for a job interview or accept a job if offered), you're good. On your weekly claims, you'll answer "yes" to attending school but you'll also indicate it's approved training. The staff there were actually really helpful once I got connected to the right person - they have lists of approved programs and can even help with funding through WIOA. Don't let the phone system discourage you from pursuing this - the in-person help is much better.

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@Megan D'Acosta This is really helpful to hear from someone who's actually been through the process! I'm just starting to research this and feeling pretty overwhelmed by all the different programs and requirements. When you say they have "lists of approved programs," does that mean I need to choose from specific schools or courses, or can they approve programs that I find on my own? I'm interested in maybe doing some kind of IT certification or digital skills training, but I'm not sure if what I'm looking at would qualify. Also, did you find the One-Stop Career Center staff knowledgeable about the different funding options, or did you have to do a lot of research on your own first?

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honestly the whole system is so confusing and they dont explain anything clearly on the website

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From my experience, they primarily focus on your base period earnings (the first 4 of the last 5 completed quarters) for benefit calculations. However, if there are any flags in your application or if employers contest your claim, they can dig deeper into your work history. Since you've had steady employment for 18 months after that problematic job, you should be in good shape. The key is being honest about your most recent job separation - that's what really matters for your current claim. Keep all your documentation handy just in case they need verification.

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Hey Sean, I was in your exact situation 3 months ago - benefits cut off with zero explanation and that same "pending review" nightmare. After reading through all these suggestions, here's what finally worked for me: I combined the Claimyr service (yeah I was skeptical too but it actually works) with contacting my state assembly rep. The Claimyr got me through to a human who told me there was just a random flag on my account, and my assembly rep's office followed up to make sure it got resolved properly. Took about 4 days total but I got 6 weeks of back pay once it was fixed. Don't let them wear you down - you've paid into this system and deserve your benefits! Also document every call attempt with date/time in case you need to escalate further.

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This is really encouraging to hear! I've been reading through all the suggestions and was wondering if combining multiple approaches like this would be more effective than just trying one thing. Quick question - when you used Claimyr, about how long did it take them to get you connected to someone? And did your assembly rep's office require any specific documentation from you, or just your claim details? Thanks for sharing your success story, gives me hope that there's light at the end of this tunnel!

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I'm going through the exact same thing right now - benefits stopped 10 days ago with no explanation and just that useless "pending review" status. Reading through everyone's experiences here is both horrifying and oddly comforting to know I'm not alone in this nightmare. I've tried the 8:01 AM calling trick mentioned by Zara but still haven't gotten through after 4 attempts. Based on what everyone's sharing, I think I'm going to try a combination approach: use Claimyr to handle the phone calling marathon while also reaching out to my state rep's office. The fact that multiple people here have had success with both methods gives me hope. Sean, definitely try contacting your assembly member too - seems like having someone with actual government connections advocate for you makes a huge difference. This whole system is absolutely designed to make us give up, but we can't let them win!

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