New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Zane Gray

I'm currently in week 19 of my benefits and honestly, finding this thread feels like a blessing in disguise. Like everyone else here, I had no clue about the qualifying wages requirement and was operating under the assumption that I could just file a new claim after week 26. Reading through everyone's experiences has been both sobering and incredibly helpful. The resource compilation in this thread is amazing - SNAP, HEAP, library services, temp agencies, NY Career Centers, the 599 Training Program, Claimyr service - I had no idea most of these options existed. I'm going to start working through this list systematically over the next 7 weeks rather than waiting until the last minute like I probably would have otherwise. One thing I wanted to add that might help others - I just found out that some community colleges offer free job placement assistance and career counseling services even if you're not a student. I called my local SUNY campus yesterday and they said they have partnerships with local employers and sometimes know about job openings that aren't posted publicly. Might be worth checking if you have a community college nearby. The psychological preparation aspect really hits home reading everyone's posts. I can already feel the anxiety building knowing that weekly lifeline is going to disappear, but seeing how this community has supported each other and shared practical resources gives me hope that we can all navigate this transition successfully. Thanks to everyone who has shared their experiences and resources so openly. This thread has been more helpful than any official government resource I've tried to access. Let's all keep supporting each other through this!

0 coins

@Zane Gray That s'a really great tip about community colleges offering job placement services! I had no idea they extended those resources to non-students. With 7 weeks left, you re'in a much better position than those of us who found out about all this with just days or weeks remaining. Your systematic approach to working through all these resources is exactly the right strategy. I wish I had been as organized when I was facing this situation. The community college connection could be especially valuable since they often have relationships with local employers who specifically look to hire people with diverse experience backgrounds. It s'encouraging to see someone with more time left taking this so seriously and being proactive. You re'going to be much better prepared for the transition than most people are. And you re'absolutely right about this thread being more helpful than any official resource - it s'amazing how much practical information and emotional support we can provide for each other when we share our real experiences. Keep us posted on how the community college job placement services work out, and definitely check back in as you work through the other resources. Your experience could help guide others who are earlier in their benefit period. We re'all in this together!

0 coins

I'm in week 18 of my benefits and this thread has been absolutely eye-opening. Like so many others here, I had completely misunderstood how the system works and thought I could just reapply after 26 weeks. Finding out about the qualifying wages requirement now gives me 8 weeks to prepare, which feels like both a blessing and incredibly overwhelming. The amount of resources shared here is incredible - from SNAP and HEAP to library services, temp agencies, and community college job placement programs. I've been taking notes and creating my own action plan based on everyone's advice. It's frustrating that we have to become experts in navigating all these different assistance programs, but I'm grateful this community exists to share the knowledge. One thing I'm wondering about - has anyone had experience with workforce development programs through the state? I keep seeing mentions of training programs and I'm curious if any of them offer stipends or extended support during the training period. With 8 weeks left, I want to explore every possible option before my benefits end. The mental health impact of this whole situation is really getting to me. That weekly benefit has become such a psychological safety net, and knowing it's temporary but not having a job lined up yet is causing serious anxiety. But reading how supportive and resourceful this community is gives me hope that we can all find ways to navigate this transition. Thank you to everyone who has shared their experiences so openly. This thread has provided more practical help than months of trying to get information through official channels.

0 coins

Been through this exact thing. File with NY since that's where your wages were earned. Just make sure you have all your employment info ready when you file - dates, employer info, reason for separation, etc. The NYS Department of Labor system will walk you through it.

0 coins

Just want to add that when you file with NYS Department of Labor, make sure you have your Social Security number and all your employment details from the NY job ready. The system is pretty straightforward once you get started. I was in a similar situation (lived in PA, worked in NY) and it was actually easier than I expected. The key thing is that your employer was paying into the NY unemployment system, so that's definitely where your claim needs to go. Don't overthink it - you've got this!

0 coins

This is really reassuring to hear from someone who went through the same thing! I was definitely overthinking it. Quick question - when you filed online with NYS Department of Labor, did you need to provide any additional documentation since you lived out of state, or was it just the standard stuff they ask everyone?

0 coins

I just wanted to add my voice to this incredibly supportive thread! I was terminated for attendance issues about 10 months ago due to transportation problems and some family emergencies that kept coming up. Like so many others here, I initially thought getting fired meant I was automatically disqualified from unemployment benefits. But after reading similar advice online, I decided to file anyway - and I'm so grateful I did! The NYS Department of Labor adjudication process was much more thorough and fair than I expected. The interviewer asked detailed questions about my work history, the specific reasons for my termination, and the circumstances that led to my attendance problems. I was completely honest about my transportation issues and family situation, and provided some documentation like bus route changes and medical appointments that supported my explanation. The process took about 6 weeks from filing to decision, but I was ultimately approved for benefits. What really helped my case was being able to show that I had communicated with my supervisor about my challenges and had made genuine efforts to resolve the transportation issues. The key insight I gained is that the Department of Labor really does distinguish between willful misconduct and circumstances beyond your reasonable control. Don't let fear of rejection stop you from filing - you've paid into this system and deserve to have your case heard fairly. File immediately and be thorough in documenting your personal circumstances!

0 coins

@Harmony Love thank you for sharing your experience with transportation and family emergency issues! It s'really encouraging to hear how you were approved despite those challenges. Your point about communicating with your supervisor and making genuine efforts to resolve the problems is something I can definitely relate to - I also tried to work with my manager when my personal issues were affecting my attendance. The documentation aspect you mentioned is really smart too. Reading through everyone s'stories in this thread has been such an eye-opener for me. I had no idea that so many people have successfully gotten unemployment benefits after being terminated for attendance issues. It s'clear that the NYS Department of Labor really does look at the individual circumstances rather than just automatically denying anyone who was fired. I filed my claim earlier today after reading all these encouraging responses, and I m'feeling so much more optimistic about the outcome. This community has been incredibly supportive and helpful - thank you all for sharing your experiences!

0 coins

I just wanted to chime in as someone who went through this exact situation about a year ago. I was terminated for attendance issues during a really challenging time when I was dealing with both childcare problems and some health issues that made getting to work consistently really difficult. Like everyone else here has said, I was initially convinced I wouldn't qualify for benefits because I was fired, but filing that claim was one of the best decisions I made during that difficult period. The NYS Department of Labor adjudication process was actually much more understanding than I expected. The interviewer spent about 45 minutes asking detailed questions about my work history, the specific incidents that led to my termination, and most importantly, the personal circumstances that were affecting my ability to get to work on time. I was completely honest about my childcare struggles and health issues, and provided documentation like medical appointments and daycare closure notices that supported my explanation. What really seemed to help my case was being able to show that I had been a reliable employee for over three years before these issues started, and that I had actively tried to communicate with my supervisor about finding solutions. The adjudicator specifically asked whether I had made any efforts to address the attendance problems, and I was able to explain the steps I had taken. The whole process took about 5 weeks from filing to getting my decision, but I was approved for benefits. The key takeaway from my experience is that the Department of Labor really does evaluate each case based on individual circumstances and whether the attendance issues constituted willful misconduct versus situations beyond your reasonable control. Don't let fear of potential denial stop you from applying - you've been paying into this system and you absolutely deserve to have your case heard fairly. File today if you haven't already, and be thorough in explaining your personal circumstances during the adjudication process!

0 coins

Drake

I'm dealing with this exact same issue right now and reading through all these experiences is giving me some hope! Filed my claim back in October, got stuck in the dreaded adjudication process for almost 4 months, and just got approved last week. Of course, they only started my benefits from the approval date instead of when I originally filed. I've been so frustrated because I kept filing my weekly claims the entire time like I was supposed to, thinking that would protect my eligibility for those weeks. It's such a relief to see that multiple people have successfully gotten their retroactive payments by calling and using the right terminology. I'm definitely going to try that 8am calling strategy tomorrow and ask specifically about "retroactive benefits calculation for my approved claim after adjudication." The financial stress of waiting this long while bills pile up has been overwhelming, but knowing that others have gotten their full back pay as a lump sum within 7-10 business days gives me hope. Thanks to everyone who shared their experiences - it's exactly what people in our situation need to hear!

0 coins

I'm in a very similar situation and this thread has been incredibly helpful! I filed in September and just got out of adjudication hell last week after nearly 4 months of waiting. Like you, they only started my benefits from the approval date even though I filed every single weekly claim during the entire adjudication period. Reading everyone's success stories with the 8am calling strategy and using specific phrases like "retroactive benefits calculation" is giving me the confidence to finally make that call. I've been putting it off because I was scared of getting the runaround or being told I wasn't eligible, but it's clear from all these experiences that we ARE entitled to that back pay. The consistent timeline of 7-10 business days for processing and getting it as a lump sum is exactly what I needed to know. I'm going to call tomorrow morning at 8am sharp with all my documentation ready. Thank you to everyone who shared their stories - knowing that others have successfully navigated this gives me hope that I can get through it too!

0 coins

I just successfully got my retroactive payments last month after a similar situation! Filed in August, stuck in adjudication for 12 weeks, finally approved but only got benefits going forward initially. Here's exactly what worked for me: Called at 7:55am and got through around 8:30am. I said "I need assistance with retroactive benefits calculation for weeks during my adjudication period - my claim was approved but I haven't received back pay for eligible weeks." The rep immediately understood and pulled up my account. She confirmed that since I filed every weekly claim during adjudication (which is crucial!), I was entitled to full retroactive payment back to my effective date. She processed it right there on the call and gave me reference number RBC-followed by numbers. The entire retroactive amount hit my account as one lump sum exactly 8 business days later - it was a huge relief! Make sure you have your original confirmation number, SSN, and the exact dates you were unemployed ready when you call. Don't let them tell you it's not possible - you paid into this system and you're entitled to those benefits!

0 coins

This is incredibly helpful information! I'm in almost the exact same situation - filed in September, just got approved after months in adjudication, and they're only paying benefits from the approval date forward. Your step-by-step approach gives me confidence to finally make that call. I love that you called at 7:55am to be ready right at 8am - that's smart! The specific phrase "I need assistance with retroactive benefits calculation for weeks during my adjudication period" is perfect and I'm writing it down. It's so reassuring to know that when you use the right terminology, the reps immediately understand what you need. The 8-day timeline for receiving the lump sum is exactly what I was hoping to hear. I've been so stressed about whether I'd actually get that back pay, but your success story proves it's absolutely possible. Thank you for sharing the specific details about your experience - it's giving people like me the roadmap we need to get through this process!

0 coins

I understand your anxiety about this - I was in the exact same boat when my restaurant cut my hours from full-time to just weekends. Yes, NYS DOL will send your employer a notice within about a week of filing, but it's really just a standard verification form. They're not calling to gossip or cause drama - it's literally just asking "did this person work here, what were their wages, why did their hours get reduced." Since you're filing for legitimate reasons (hour reduction through no fault of your own), your employer will likely just check the boxes and send it back. Most managers deal with these forms regularly and it's routine paperwork to them. Don't let fear of this notification prevent you from getting financial help you're legally entitled to. Just be 100% honest about the reason for your reduced hours when you file, and make sure to report your part-time earnings accurately each week. The benefits really helped me get through that tough period until I found another job.

0 coins

This is exactly what I needed to hear! I work at a retail store and my hours got cut from 35 to about 15 hours a week, so it sounds like our situations are pretty similar. It's good to know that it really is just routine paperwork for most managers. I've been putting off filing because I was worried my boss would think I was being disloyal or something, but you're right - I shouldn't let that fear stop me from getting help I'm entitled to. I'm definitely going to file this week and just make sure I'm completely honest about everything. Thanks for sharing your experience!

0 coins

I went through this same situation a few months ago when my hours got reduced at my retail job. Yes, NYS DOL does contact your employer - they send what's called a "Notice of Unemployment Insurance Claim Filed" usually within 3-5 business days of when you file. But honestly, it turned out to be way less stressful than I anticipated. The form they send is pretty straightforward - it just asks your employer to verify basic info like your employment dates, wages, and reason for the hour reduction. Since you're filing for a legitimate reason (reduced hours through no fault of your own), your employer will most likely just confirm that information and send it back. Most HR departments or managers deal with these notices regularly, so it's really just routine paperwork for them. The key is to be completely accurate when you file about why your hours were cut. And definitely make sure you report your part-time wages correctly each week when you certify - that's super important to avoid any overpayment issues later. Don't let worry about the employer notification stop you from getting benefits you're entitled to - the partial unemployment really helped me bridge the gap until things improved.

0 coins

Thank you so much for sharing your detailed experience! This is incredibly helpful. I'm in almost the exact same situation - my hours at work got cut pretty drastically and I've been hesitating to file because I was worried about my employer's reaction. It's really reassuring to hear that it's just routine paperwork for most HR departments. I think I've been overthinking this whole thing. You're absolutely right that I shouldn't let fear prevent me from getting help I'm entitled to. I'm going to file this week and make sure I'm super careful about reporting everything accurately. Thanks for the encouragement!

0 coins

Prev12345...1378Next