New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I just wanted to add something that helped me when I was in your exact situation - if you're having trouble finding the unemployment services section on your my.ny.gov dashboard, sometimes it's hidden under different menu names depending on how your account is set up. I had to look under both "Services" and "Benefits" before I finally found it listed as "Labor Services" in my case. Also, once you do get to your claim information, pay attention to any "Next Action Required" or "Action Items" sections - these will tell you if there's anything specific you need to do while waiting for the eligibility review to complete. I missed one of these initially and it delayed my processing by almost two weeks. The waiting period while it says "Pending Eligibility Review" is honestly the most nerve-wracking part, but just know that most claims do get approved eventually as long as you meet the basic requirements!

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This is really helpful - I wouldn't have thought to look under different menu names like "Labor Services"! That explains why I was having such a hard time finding it initially. I just checked my account again and I do see an "Action Items" section that I completely missed before - thankfully it's empty right now, but I'll definitely keep monitoring that along with the Messages tab. It's reassuring to hear that most claims do get approved eventually. The waiting and not knowing what's happening behind the scenes is definitely the most stressful part of this whole process. Thanks for sharing your experience and the tip about checking under different menu sections - this community has been a lifesaver for figuring out this confusing system!

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Just wanted to share another tip that helped me during the waiting period - set up email notifications in your my.ny.gov account settings if you haven't already! I was obsessively checking the website multiple times a day, but once I enabled notifications, I got an email immediately when my status changed from "Pending Eligibility Review" to "Active." It saved me so much anxiety and time. You can find the notification settings usually under "Account Settings" or "Profile Settings" on your dashboard. Also, when your claim does get approved, don't panic if your first payment takes an additional week or two to actually hit your bank account - there's usually a processing delay even after you start filing weekly certifications. The system will show "Payment Issued" before you actually see the money, which confused me at first. Hang in there, the waiting is definitely the hardest part!

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This is such great advice about setting up email notifications! I've been checking the website constantly and it's definitely causing me unnecessary stress. I just went into my account settings and found the notification options - I had no idea those were even there. Enabling those notifications will definitely give me some peace of mind. And thanks for the heads up about the payment delay even after approval - I would have probably panicked thinking something went wrong if my first payment didn't show up right away. It's really helpful to know that "Payment Issued" doesn't mean the money is immediately in your account. All these tips from everyone have been so valuable for managing expectations during what's already a stressful time!

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If you're having trouble getting through to NYS Department of Labor to ask questions about your specific situation, I found this service called Claimyr that helped me reach an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I had questions about my claim that I couldn't get answered through the regular channels.

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Interesting, I've never heard of that. How does it work exactly? I might need that if I run into issues with my application.

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From what I understand, it's a service that helps you get connected to actual unemployment office representatives when the phone lines are busy or hard to get through. They basically handle the waiting and calling process for you. Worth checking out if you're having trouble reaching someone at NYS Department of Labor directly about your specific situation.

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Just wanted to add that when you do file your claim, make sure to have all the details about your pension ready - like the monthly amount, start date, and which employer it's from. The online application will ask about any income you're receiving, and being upfront about the pension from the start helps avoid any delays or complications later. I've seen people get their claims held up because they didn't report it initially and then had to explain it later. Good luck with your application!

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That's really helpful advice about having all the pension details ready! I just want to make sure I understand correctly - when they ask about income during the application, I should definitely mention the $850/month pension even though it won't reduce my benefits? I don't want to accidentally trigger any red flags by mentioning it, but I also don't want to get in trouble for not reporting it upfront.

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I just had my phone interview yesterday and wanted to share a few things that really helped me get through it! They asked all the standard questions everyone mentioned - reason for leaving, job search activities, availability to work - but they also asked me about any workers' compensation claims I might have filed and whether I was receiving any other benefits like disability or pension payments. Make sure you have your Social Security number ready because they verify that early in the call. One thing that really stood out to me was how much they emphasized the importance of continuing to look for work while receiving benefits - they explained the work search requirements in detail and made sure I understood that I need to be actively applying to jobs. The interviewer also asked if I had any questions about the process, which was nice because I was able to clarify a few things about certifying for benefits. The whole call took about 25 minutes and honestly, the interviewer was so much nicer than I expected. I was worried it would feel like I was being interrogated, but it was really just a fact-finding conversation. Just be prepared, be honest, and remember that they're not trying to deny your claim - they just need to make sure everything is legitimate. You'll do great!

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This is really helpful - thank you for sharing your recent experience! I hadn't thought about them asking about workers' comp claims or other benefits, so that's good to know ahead of time. It's reassuring to hear that they actually explained the work search requirements clearly during the call rather than just assuming you know what you need to do. I really appreciate you mentioning that they gave you a chance to ask questions too - I definitely have a few things I'd like to clarify about the certification process. The fact that your interviewer was nice and it felt more like a conversation than an interrogation is exactly what I needed to hear. I've been so stressed about this but everyone's experiences here are making me feel much more confident. Thanks for taking the time to share these details!

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I had my phone interview about 8 weeks ago and wanted to add something that really helped me - they asked about any potential conflicts with accepting work, like childcare arrangements or transportation issues. I wasn't expecting that question but it makes sense since they need to verify you're truly available for work. They also asked if I was enrolled in any training programs or school that might interfere with full-time employment. The interviewer was very patient when I needed to look up some dates from my calendar, and they even repeated questions when I asked for clarification. One thing that surprised me was they asked about my previous unemployment claims - whether I'd ever filed before and when. Overall it was much more conversational than I expected. My biggest tip is to have a pen and paper ready to jot down any important information they give you about next steps or requirements. The whole process took about 35 minutes but it didn't feel rushed at all. Don't stress too much - they really are just trying to gather the facts to process your claim properly!

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This is such comprehensive advice! I hadn't thought about them asking about childcare or transportation issues - that's a really good point since those things definitely affect your ability to accept work. The question about previous unemployment claims is interesting too. I'm glad to hear they were patient when you needed to look up dates - I was worried about having to remember everything perfectly off the top of my head. Having pen and paper ready for notes is a great tip that I wouldn't have thought of. It's so reassuring to hear from everyone that these interviews are much more reasonable than they seem at first. Thank you for sharing your experience - it really helps knowing what to expect!

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I'm in a similar situation - been driving for the district for 3 years but this is my first time considering filing for unemployment over the summer. Reading through all these responses is really helpful! One thing I'm still unclear on though - when they ask about "reasonable assurance" on the application, do I check yes or no if my district already told us verbally we'll be back in September? They haven't given us anything in writing yet but our supervisor said we're all expected back. I don't want to mess up my application by answering that question wrong.

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For the reasonable assurance question, verbal promises usually don't count as "reasonable assurance" - it typically needs to be in writing. Since you don't have anything written yet, I'd lean toward answering "no" to that question. The key is being honest about your actual situation. If they later give you a written notice about returning in September, you can always update your information. Better to be accurate about what you actually have in hand right now rather than what you expect to receive.

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Just wanted to add my experience as someone who's been through this process multiple times. I've been driving school bus for 12 years and file for unemployment every summer. The most important thing is to be completely honest on your application and during your weekly certifications. Yes, you can collect benefits even if you have reasonable assurance of returning in the fall - the key is that you must be genuinely available and actively seeking work during the break. I usually look for summer camp transportation jobs, delivery driving, or other temporary positions. Keep detailed records of your job search activities because they may audit your claim. Also, don't let anyone at the school district discourage you from filing - it's your right as long as you meet the eligibility requirements. The benefits really help bridge the gap during those unpaid summer months.

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This is exactly the kind of detailed, practical advice I was hoping to find! Thank you for sharing your 12 years of experience with this process. I feel much more confident about filing now knowing that it's legitimate and that keeping good records is the key. Do you have any tips for the best places to look for those summer driving positions? I'm thinking delivery services might be good since they're always hiring, but I'm not sure what other options might work well for someone with a CDL and school bus experience.

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The whole system is so confusing no matter what age you are!! I'm 45 and still get overwhelmed by all the requirements and forms. At least being older means you probably have more work history to qualify with higher benefit amounts.

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I'm glad you asked this question - it's a common misconception that there's an age limit! I work with a lot of folks in career transitions and can confirm that New York State doesn't have any maximum age restrictions for unemployment benefits. What matters is that you're able and available to work, actively seeking employment, and meet the standard eligibility requirements. At 67 with 8 years at your last job, you likely have strong work history that should qualify you for benefits. Don't let anyone discourage you from filing - you've earned these benefits through your contributions to the system. File as soon as possible since there can be a waiting period, and make sure to document your job search activities from day one.

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This is really helpful information! I didn't realize that having 8 years at my last job would actually help with my benefit amount. Should I file online or is it better to call given my situation? I'm reasonably comfortable with computers but want to make sure I don't mess anything up.

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