New York Unemployment

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Can you get unemployment if you quit your job in New York?

I'm thinking about quitting my job because my supervisor has been making my life miserable, but I'm worried about being able to collect unemployment benefits. Does anyone know if NYS Department of Labor will approve benefits if you voluntarily quit? I've heard mixed things and want to understand the rules before I make this decision. The work environment has gotten really toxic but I don't know if that's considered 'good cause' for quitting.

You should also know that even if you get approved, you might have to wait longer for your first payment since they'll need to investigate. My cousin quit for good cause and it took 6 weeks before she saw any money.

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I went through this exact situation two years ago. My supervisor was creating a hostile work environment and I documented everything - saved emails, wrote down incidents with dates/times, and even got a coworker to witness some of the harassment. When I finally quit and filed for unemployment, NYS Department of Labor initially denied my claim, but I appealed and won after the adjudication interview. The key was having all that documentation to prove it was a reasonable decision to quit. The whole process took about 8 weeks from filing to getting my first payment, but it was worth it. Make sure you keep filing your weekly claims even while waiting for the decision - you'll get back pay if approved.

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How do you check unemployment status on my.ny.gov - can't find my claim info anywhere

I filed my initial unemployment claim about 10 days ago and I'm getting super confused trying to figure out where to check my claim status. I keep logging into my.ny.gov but there's like 50 different links and I can't tell which one shows me if my claim is approved or still being processed. The confirmation email I got just had a bunch of numbers but didn't really explain what to do next. I've been trying to do my weekly claim but I don't even know if I'm supposed to yet? Can someone walk me through exactly where to look to see my unemployment status?

I just wanted to add something that helped me when I was in your exact situation - if you're having trouble finding the unemployment services section on your my.ny.gov dashboard, sometimes it's hidden under different menu names depending on how your account is set up. I had to look under both "Services" and "Benefits" before I finally found it listed as "Labor Services" in my case. Also, once you do get to your claim information, pay attention to any "Next Action Required" or "Action Items" sections - these will tell you if there's anything specific you need to do while waiting for the eligibility review to complete. I missed one of these initially and it delayed my processing by almost two weeks. The waiting period while it says "Pending Eligibility Review" is honestly the most nerve-wracking part, but just know that most claims do get approved eventually as long as you meet the basic requirements!

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This is really helpful - I wouldn't have thought to look under different menu names like "Labor Services"! That explains why I was having such a hard time finding it initially. I just checked my account again and I do see an "Action Items" section that I completely missed before - thankfully it's empty right now, but I'll definitely keep monitoring that along with the Messages tab. It's reassuring to hear that most claims do get approved eventually. The waiting and not knowing what's happening behind the scenes is definitely the most stressful part of this whole process. Thanks for sharing your experience and the tip about checking under different menu sections - this community has been a lifesaver for figuring out this confusing system!

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Just wanted to share another tip that helped me during the waiting period - set up email notifications in your my.ny.gov account settings if you haven't already! I was obsessively checking the website multiple times a day, but once I enabled notifications, I got an email immediately when my status changed from "Pending Eligibility Review" to "Active." It saved me so much anxiety and time. You can find the notification settings usually under "Account Settings" or "Profile Settings" on your dashboard. Also, when your claim does get approved, don't panic if your first payment takes an additional week or two to actually hit your bank account - there's usually a processing delay even after you start filing weekly certifications. The system will show "Payment Issued" before you actually see the money, which confused me at first. Hang in there, the waiting is definitely the hardest part!

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This is such great advice about setting up email notifications! I've been checking the website constantly and it's definitely causing me unnecessary stress. I just went into my account settings and found the notification options - I had no idea those were even there. Enabling those notifications will definitely give me some peace of mind. And thanks for the heads up about the payment delay even after approval - I would have probably panicked thinking something went wrong if my first payment didn't show up right away. It's really helpful to know that "Payment Issued" doesn't mean the money is immediately in your account. All these tips from everyone have been so valuable for managing expectations during what's already a stressful time!

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NYS Department of Labor phone interview questions - what to expect during unemployment claim review?

I got a notice that NYS Department of Labor wants to do a phone interview about my unemployment claim next week. This is my first time dealing with this and I'm really nervous about what they're going to ask me. My claim has been in adjudication for about 2 weeks now after I filed. Can anyone tell me what kinds of questions they typically ask during these phone interviews? I want to make sure I'm prepared and don't say anything wrong that could mess up my benefits.

ugh the unemployment system is so stressful. why do they make it so complicated just to get benefits we paid into?? but yeah they asked me about whether i quit or got fired and wanted like every detail about my last day

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Right?? I'm already stressed about not having a job and now I have to worry about this interview too. At least it sounds like most people get through it okay.

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Don't stress too much about it! I just had mine last month and it was way less scary than I expected. The interviewer was professional and patient. They asked about my job search efforts - like how many applications I've submitted per week and what methods I'm using (online job boards, networking, etc.). They also wanted to know if I've turned down any job offers and why. One thing that helped me was writing down key dates and details beforehand - like my last day of work, any final conversations with my boss, and a timeline of events. Having that info ready made me feel more confident and the conversation flowed better. You've got this!

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Can you collect unemployment and a pension at the same time in NYS?

I'm 62 and was laid off from my job after 15 years. I have a small pension from a previous employer that I started collecting when I turned 60 - it's about $850 a month. Now I'm trying to file for unemployment benefits but I'm worried they'll reduce or deny my claim because of the pension. Does anyone know if NYS Department of Labor allows you to collect both? I really need the unemployment to cover my bills while I look for work.

This is such good information! I'm in a similar boat - got laid off at 64 and have been putting off filing for unemployment because I wasn't sure about my pension. The NYS Department of Labor website wasn't super clear about this scenario.

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If you're having trouble getting through to NYS Department of Labor to ask questions about your specific situation, I found this service called Claimyr that helped me reach an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I had questions about my claim that I couldn't get answered through the regular channels.

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Interesting, I've never heard of that. How does it work exactly? I might need that if I run into issues with my application.

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From what I understand, it's a service that helps you get connected to actual unemployment office representatives when the phone lines are busy or hard to get through. They basically handle the waiting and calling process for you. Worth checking out if you're having trouble reaching someone at NYS Department of Labor directly about your specific situation.

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Can school bus drivers collect unemployment during summer break in NY?

I drive a school bus for my local district and summer break starts in two weeks. My supervisor mentioned something about unemployment but wasn't clear if we're actually eligible. I've heard mixed things from other drivers - some say we can file, others say school employees can't get benefits during scheduled breaks. Does anyone know the actual NYS Department of Labor rules for this? I really need the income over the summer to cover my bills.

Filed my first claim last week for summer break. The online system was pretty straightforward once I figured out how to navigate it. Just make sure you have all your employment info ready and be honest about your availability to work.

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I'm in a similar situation - been driving for the district for 3 years but this is my first time considering filing for unemployment over the summer. Reading through all these responses is really helpful! One thing I'm still unclear on though - when they ask about "reasonable assurance" on the application, do I check yes or no if my district already told us verbally we'll be back in September? They haven't given us anything in writing yet but our supervisor said we're all expected back. I don't want to mess up my application by answering that question wrong.

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