New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I'm a case worker who's helped many people navigate this exact transition, and I want to reassure you that you're absolutely eligible for unemployment benefits. The key points everyone has covered are spot-on: file immediately when your PFL ends, be completely transparent about your leave status, and get that job elimination documentation from your employer. One thing I'd add is that when you file online, there's a specific question about recent leave - answer honestly and the system will guide you through the process. The NYS DOL sees this situation frequently and has streamlined procedures for PFL to UI transitions. Your three years of work history definitely meets the eligibility requirements, and since your employer eliminated your position, you'll qualify for benefits. Don't worry about any "waiting period" - that's a common misconception. File as soon as possible since benefits don't backdate. Best of luck with your new baby and the job search ahead!

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This is such valuable insight from a professional perspective! It's really reassuring to hear from someone who works with these cases regularly that this transition is common and the system is set up to handle it. I'm new to navigating any kind of government benefits, so having confirmation that there's no waiting period and that the online system will guide you through the PFL-specific questions is incredibly helpful. Your point about answering honestly when asked about recent leave is especially important - I was worried that mentioning the family leave might somehow complicate things, but it sounds like transparency is definitely the way to go. Thank you for taking the time to share your professional expertise with this community!

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I'm a new parent who just started my PFL three weeks ago, and honestly this entire thread is giving me so much peace of mind for the future. My company has been pretty stable, but you never know what can happen in today's economy. Reading through everyone's experiences - especially hearing from Axel who works as a case worker - makes me feel much more confident about the safety net that exists if something unexpected happens with my job. The consistent advice about being transparent, getting documentation, and filing immediately really shows how this community comes together to help each other navigate these complex systems. It's also reassuring to know that the transition from PFL to UI is actually pretty common and well-understood by the NYS DOL. Thank you all for sharing your stories and creating such a supportive space for parents dealing with these challenging situations!

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Just wanted to follow up - were you able to get through using any of these methods? The waiting week credit issue is specifically mentioned in DOL guidance as requiring specialist assistance, which is why it forces you into the phone queue. For those still struggling, document each call attempt (date/time) in case you need to show you were actively trying to resolve the issue.

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That's awesome that you got through! I'm still stuck in the same situation - been trying for over a week now. Just signed up for Claimyr based on your success story. Quick question - did they charge you upfront or only after they successfully connected you to a rep? And did you have to stay by your phone the whole time or could you go about your day?

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@Isabella Oliveira They only charge after you successfully connect with a rep - no upfront payment! You can definitely go about your day. They send you text updates on your position in queue, and when it s'your turn they call you first to make sure you re'available before connecting you to the DOL rep. I was able to run errands and just kept my phone with me. Super convenient compared to sitting by the phone hitting redial all day!

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I'm dealing with the exact same waiting week issue right now! It's so frustrating that they force you to call for something that should be automated. Reading through all these suggestions gives me hope though. I'm going to try the Wednesday 10:30am strategy first since that seems like solid insider info, and if that doesn't work I'll definitely look into Claimyr. The fact that multiple people here got through using different methods makes me feel like there's actually a light at the end of the tunnel. Thanks everyone for sharing your experiences - this community is a lifesaver when dealing with these government systems!

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@Anastasia Kozlov Welcome to the struggle! I went through this exact same nightmare about 6 months ago. One thing I d'add to the great advice already here - if you do try calling on Wednesday at 10:30am like Carmen s'brother suggested, have your claim information ready to go social (security number, PIN, employer details because) once you get through, they ll'want to verify everything quickly. Also keep a notepad handy to write down any reference numbers they give you. The whole process moves fast once you actually reach someone. Good luck - you ve'got this! 💪

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@Anastasia Kozlov I just went through this exact same situation last week! Pro tip - when you do get through and (you will! ,)ask the rep to also check if there are any other pending issues on your account while you have them on the line. I found out I had a minor address verification flag that would have caused problems later. Also, once they process your waiting week credit, you might see a brief delay before you can certify online - don t'panic! It usually updates within 2-4 hours. The rep told me this is normal as their systems sync up. Hang in there, the relief when you finally get it resolved is amazing!

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I went through this exact same situation a few months ago! The key thing is to be completely transparent about your work start date on your final weekly certification. You'll file one last weekly claim where you report that you're starting work (include the exact date), and then you simply stop filing after that. NYS DOL will automatically close your claim after a period of inactivity. Don't worry about "canceling" anything - there's no formal cancellation process. Just make sure you don't continue to certify for weeks when you're working full-time, as that would create an overpayment issue. Good luck with the new job!

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This is really helpful, thank you! I was definitely overthinking it. So just to make sure I understand - I file my weekly claim for this week (reporting my Monday start date), then just don't file anymore after that? And NYS DOL will eventually send me something confirming the claim is closed?

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Exactly right! That's all there is to it. Yes, NYS DOL will eventually send you a notice (usually comes in the mail after 2-3 weeks of not filing) that officially confirms your claim is closed. Keep that notice with your important documents just in case you ever need it for reference. The whole process is much simpler than most people think - you're doing everything correctly by reporting your start date on that final claim.

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Congratulations on landing the new job! I just want to emphasize what others have said about being extra careful with that final weekly claim. When you report your start date, make sure it's the exact date - not approximate. I've seen people run into issues because they weren't precise with dates. Also, if your new job starts mid-week, you'll need to report any days you worked during that benefit week along with your earnings. NYS Department of Labor is very thorough about cross-checking employment records, so accuracy is key. Once you stop filing, you should receive a determination letter in a few weeks confirming your claim closure. Keep all your documentation from your UI claim period just in case!

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This is such great advice about being precise with dates! I'm starting Monday 5/26 so I'll make sure to report exactly that date. Quick question - since I'm starting on a Monday (first day of the benefit week), do I still need to report any earnings for that week or just the start date? I assume I wouldn't have any earnings to report since I literally just started that day.

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Thanks everyone for all the helpful information! To summarize what I've learned: 1. I'll continue my NY unemployment claim after moving to PA 2. Need to update my address in the NY.gov system 3. Continue certifying weekly and meeting NY work search requirements 4. Make a note during certification about my move 5. Keep detailed records of work searches (minimum 3 per week) 6. Be prepared for tax complications next year 7. Set up mail forwarding with USPS This community is amazing! I was so stressed about this and now I feel much better prepared for my move. I'll update my address as soon as I have my new place secured.

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That's a perfect summary! Good luck with your move to Pennsylvania.

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good luck on the move. PA is way cheaper than NY youll like it there

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Just wanted to add one more thing that helped me when I moved from NY to NJ last year - screenshot or print out your weekly certification pages before submitting them! The NY system can be glitchy sometimes and having proof of what you submitted and when really saved me during an audit. Also, if you're driving to PA, keep receipts for any job interviews or work-related trips back to NY since those can be deductible expenses. The move itself is stressful enough without worrying about benefits, so having good documentation gives you peace of mind!

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Great point about documenting everything! I hadn't thought about screenshotting the certification pages - that's really smart. Quick question though - do you know if there's a specific form or process for deducting those job interview travel expenses, or do you just keep the receipts and mention it when filing taxes? I might have some interviews lined up back in NYC even after I move to PA.

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Just wanted to say THANK YOU to everyone in this thread! I've been lurking and reading through all these responses while dealing with my own DOL nightmare for the past 6 weeks. This community has provided more actual helpful solutions than the entire DOL website combined. The assembly rep strategy seems like the real MVP here - seeing so many success stories within 2-3 days vs months of getting nowhere with regular channels. Also the 6-7am online portal tip is genius, never would have thought of that but explains why the system always crashes during normal hours. Gonna try both approaches Monday morning. It's honestly wild that we have to crowdsource workarounds like this when the state should make this process actually functional, but at least we're all helping each other navigate this broken system. Will definitely report back with results! 🙏

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@Amina Diallo This whole thread has been such a lifesaver! I m'brand new to dealing with this DOL mess and honestly was about to give up after seeing that closed Brooklyn office. The assembly rep route seems like the clear winner here - so many people getting results in days instead of months is pretty convincing. Also definitely setting my alarm for 6am tomorrow to try the online portal trick. It s'crazy that we have to figure out these hacks ourselves but I m'so grateful everyone is sharing what actually works. This community is doing what the DOL should be doing - actually helping people! Fingers crossed the assembly rep strategy works for all of us trying it Monday 🤞

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@Nia Thompson I'm so sorry you're dealing with this! I just moved to NY and am navigating the unemployment system for the first time - it's been a complete nightmare. Reading through everyone's responses here has been incredibly eye-opening. I had no idea about the assembly rep option or the early morning online portal strategy. I've been wasting time trying to call during regular hours and getting nowhere. Definitely going to find my assembly member on nyassembly.gov and try the 6:30am online approach. This thread has been more helpful than anything I found on the official DOL website. Thank you everyone for sharing actual solutions instead of just the usual "keep trying" advice! It's ridiculous that we have to figure out these workarounds ourselves, but I'm grateful this community exists to help each other navigate this broken system 🙏

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Mei Liu

@NeonNinja Welcome to the NY unemployment nightmare club! 🫠 I'm also pretty new to this system and honestly this thread has been a game-changer. I was doing the same thing - calling at random times during the day and getting absolutely nowhere. The assembly rep strategy seems to be the real secret weapon here based on everyone's success stories. Also never would have thought to try the online portal at 6:30am but it makes total sense that there'd be less traffic then. It's honestly insane that we have to crowdsource these workarounds when the state should make this process actually functional, but I'm so grateful everyone here is sharing what works instead of just complaining (though the complaining is totally valid too lol). Definitely gonna try both approaches tomorrow morning and hopefully break this cycle of getting nowhere! 🤞

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