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Donna Cline
@Sofia I'm sorry to hear about your back injury - that sounds really stressful with the potential surgery ahead. From what I understand, the key issue is whether you're considered "able and available" for work. Since you're on workers comp and haven't been cleared by your doctor, you likely won't qualify for regular unemployment benefits right now. However, I'd suggest getting clarity from your doctor about what types of work (if any) you could potentially do with your current restrictions. If there's any possibility of light duty or modified work, that could change your eligibility. Also, look into whether NYS has any disability programs that might bridge the gap while you're recovering. Hang in there!
@Donna exactly - the "able and available" requirement is the key here. @Sofia it might also be worth checking if you qualify for temporary disability benefits through the state while you're waiting to see what your work restrictions will be after potential surgery. I know someone who was in a similar situation and they were able to get some additional support through NY State Disability Insurance while transitioning between workers comp and potentially returning to work. The paperwork can be confusing but it's worth looking into all your options during this difficult time.
@Sofia I went through something very similar when I injured my shoulder at work last year. The whole process is really confusing and stressful when you're already dealing with an injury. What I learned is that you need to focus on getting very specific documentation from your doctor about your work capacity. Don't just ask "can I work?" - ask for a detailed report about what physical activities you can and cannot do. For example, can you sit for extended periods? Can you lift anything? Can you type/use a computer? If your doctor says you can do sedentary work but not physical labor, that might open the door for unemployment benefits while you search for appropriate positions. Also, make sure to document everything with NYS Department of Labor - save emails, keep notes from phone calls with dates and names. The process took me about 6 weeks to sort out, but I eventually got approved for benefits while I was cleared for light duty but my employer couldn't accommodate. Don't give up, and definitely explore the state disability options that others mentioned too!
StarSurfer
•@Fatima this is really helpful advice! The specific documentation point is so important - I think a lot of people (myself included) don't realize how detailed the medical restrictions need to be for NYS Department of Labor to make a proper determination. @Sofia definitely ask your doctor for that comprehensive work capacity evaluation that Fatima mentioned. It sounds like the key is showing you're willing and able to work within your limitations, even if you can't do your original job. Six weeks is a long time to wait but at least there's hope for approval if you have the right documentation. Thanks for sharing your experience - it gives the rest of us a better roadmap for navigating this confusing system!
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u can also fax it to 518-457-9378 but goodluck getting through... their fax is always busy fr
who even has a fax machine in 2024 lmaooo 💀
Another option is to try uploading it through the NY.gov unemployment portal if you have online access set up. I was able to submit mine digitally last week under the "Upload Documents" section. Saved me the hassle of mailing or calling!
Yuki Sato
•Wait really? I've been trying to find that upload option but can't see it anywhere on my portal. Are you sure it's there? Maybe it only shows up for certain types of documents?
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I've been filing unemployment claims with NYS DOL for about 6 months now and can confirm what others are saying - the online system stays accessible during federal holidays like Labor Day. I always stick to my regular filing schedule regardless of holidays. The key thing to remember is that while you can file on the holiday, the actual processing and payment timeline gets pushed back by one business day. So don't panic if your direct deposit doesn't arrive on the usual day - it'll just be delayed. The system is pretty reliable overall, just plan your budget around that one-day delay during holiday weeks.
Demi Lagos
•Thanks for sharing your experience! This really puts my mind at ease. I'm relatively new to filing claims and wasn't sure how the holiday schedule worked. Good to know the one-day delay is pretty predictable - I'll just make sure to budget accordingly for that week.
I'm new to the unemployment system and this thread has been really helpful! I was panicking about Labor Day too since I just started filing last month. From what everyone is saying, it sounds like the main thing is just to expect that one business day delay in processing. Does anyone know if this same rule applies to other federal holidays throughout the year, or is Labor Day different somehow? I want to make sure I'm prepared for future holidays too.
Welcome to the unemployment system! The one business day delay rule applies to pretty much all federal holidays - Memorial Day, Fourth of July, Thanksgiving, Christmas, New Year's Day, etc. The pattern is always the same: you can still file online on the holiday, but processing gets pushed to the next business day. I'd recommend keeping a little calendar note of upcoming federal holidays so you can plan your budget around those delayed payments. It becomes pretty routine once you get used to it!
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StarStrider
I'm in a similar situation right now - just got laid off from my remote job last week and about to file. This thread is super helpful! One thing I'm wondering about is whether the work location affects anything else like which local job center I'd need to contact if they require in-person meetings? My company was based in NYC but I'm way upstate near Albany. Has anyone dealt with that aspect of remote work and unemployment?
Great question! From what I understand, your local services are typically based on where you live, not where your employer was located. So even though your company was NYC-based, you'd likely work with the Albany area workforce development office for any in-person requirements. The good news is that most of the process is online now anyway, but if you do need to meet with someone it should be at your local office. You might want to double-check this when you file your claim or call to confirm which office serves your area.
Malik Davis
This is really helpful information for all of us dealing with remote work unemployment situations! I just wanted to add that when you're filling out the application, there's usually a section where you can add notes or explanations. I'd recommend mentioning that you worked remotely in that section, even though you're using the employer's Manhattan address as your work location. That way if there are any questions during processing, the context is already there. Also, keep copies of any emails or documentation that show your remote work arrangement was approved by your employer - it can help if they need to verify your work situation later.
QuantumLeap
•That's a really smart tip about adding the explanation in the notes section! I hadn't thought about that but it makes total sense to be proactive about explaining the remote work situation upfront. I'm definitely going to do that when I file. Thanks for all the advice everyone - feeling much more confident about getting this right now.
Yuki Tanaka
I'm new to this community but experiencing this exact same March 2025 ID.me verification issue! Filed my claim about 2 weeks ago and it's been stuck on "pending" with no ID.me verification email anywhere - checked spam, promotions, everything. This thread has been incredibly helpful in confirming this is a real system bug affecting March 2025 claims and not something I'm doing wrong. Reading through everyone's success stories with the 7:45am calling strategy gives me hope! It's frustrating there's no official notice about this known bug, but so grateful for this community sharing actual solutions. Planning to try calling tomorrow morning using the tips from @Connor Murphy and others. Will update once I hopefully get through to an agent who can manually send my verification link. Thanks to everyone who shared their experiences - it really helps knowing we're not alone in this!
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Lucy Lam
New member here and currently experiencing this exact same March 2025 ID.me verification nightmare! Filed my unemployment claim in mid-March and it's been stuck on "pending" for almost 3 weeks now with absolutely no ID.me verification email anywhere - checked spam, promotions, trash, social tabs, everything multiple times. This thread has been absolutely invaluable in confirming that this is a legitimate widespread system bug specifically affecting March 2025 claims, not user error on my part. Reading through everyone's detailed success stories with the 7:45am calling strategy is giving me so much hope after weeks of complete frustration! The fact that multiple people have gotten through to NYSDOL agents who immediately recognize and manually fix this March 2025 ID.me bug shows there's definitely a real solution here. I'm planning to start my calling attempts first thing tomorrow morning at 7:45am using all the proven strategies that @Connor Murphy and others have shared in this thread. Really appreciate this community for providing actual real-world solutions when the official NYSDOL website just sends you in endless circles with zero helpful information about this known issue. Will definitely update this thread once I hopefully connect with an agent who can manually trigger my ID.me verification link and finally get this mess resolved!
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