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NY unemployment backdate request denied - appeal options?

I applied for NY unemployment benefits in January 2025 but realized I should have applied in November 2024 when I actually lost my job. I submitted a backdate request through my online account explaining that I didn't know I could apply right away (I was trying to find another job first). Just got an email yesterday saying my backdate request was DENIED! The email just says 'insufficient documentation to support good cause for late filing' but doesn't explain what documentation I should have provided. I've already missed out on like 10 weeks of benefits I really needed. Has anyone successfully appealed a backdate denial? What kind of proof do they want? I'm so frustrated right now.

DeShawn Washington

Yes, you can definitely appeal this decision! I went through something similar last year. For the appeal, you'll need to provide concrete evidence of "good cause" for your late filing. This could include: - Documentation showing you were actively seeking employment during that period - Any medical records if health issues prevented you from filing - Evidence of misinformation if someone (like an employer) told you incorrect info about filing - Proof of any technical issues if you tried to file earlier but couldn't The appeal must be filed within 30 days of receiving the denial notice. You can do this through your online account or by sending a written request to NYSDOL. Be very specific about why you didn't file earlier and provide as much supporting documentation as possible.

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Lena Kowalski

Thank you for this info! Do I need to get letters from the places I applied to during those months to prove I was job searching? And should I mention that I was also dealing with some depression after losing my job (though I don't have official medical records for that)?

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Mei-Ling Chen

I had my backdate denied too back in 2024!!! The system is RIGGED against us regular people. They make everything confusing on purpose so they don't have to pay benefits we deserve. Good luck with the appeal but honestly they almost never approve those either.

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Lena Kowalski

That's discouraging to hear... did you try appealing your denial? I'm wondering if it's even worth my time or if I should just accept the loss and move forward.

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Mei-Ling Chen

Yeah I tried appealing and wasted 6 weeks waiting just to get another denial. The whole system is broken!!

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Sofía Rodríguez

I know this is frustrating, but don't give up! Your situation actually sounds like it might qualify for good cause. Not knowing you were eligible isn't usually enough on its own, but if you can show you were actively looking for work during that time, that helps your case a lot. One thing that worked for me: I got a statement from my previous employer confirming my layoff date and that they didn't inform me about unemployment benefits. Screenshots of job applications and interviews scheduled during that period also helped my case. Make sure to clearly explain that you were actively trying to solve your unemployment through job searching rather than benefits, which shows good faith effort on your part.

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Lena Kowalski

Thanks, that's really helpful! I do have emails confirming job applications and some interview confirmations I could use. I never thought about asking my former employer for a statement - that's a good idea.

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Aiden O'Connor

same thing happened to my cousin. he just kept calling until he got someone who would help. took like 3 days of calling tho.

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Lena Kowalski

I tried calling the claims center yesterday and couldn't get through - was on hold for over an hour before I had to hang up for another appointment. Did your cousin just keep calling back-to-back until he got through?

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Zoe Papadopoulos

After dealing with 3 denied backdate requests myself, I finally found a solution that worked. When you're constantly hitting the automated system and can't reach an actual claims specialist, it feels impossible. I discovered Claimyr (claimyr.com) which helped me skip the phone queue and got me connected to an agent in about 30 minutes instead of days of trying. They have a demo video showing how it works: https://youtu.be/Rdqa1gKtxuE Once I actually spoke with a rep, I explained my situation clearly and had all my documentation ready (job applications, emails showing I was looking for work, etc). The rep guided me through exactly what I needed for my appeal and how to submit it properly. My backdate request was approved after that because I finally knew exactly what to submit and how to word it.

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Aiden O'Connor

does that really work? sounds too good to be true tbh

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Lena Kowalski

Thanks for the tip! I'll check out that service if I can't get through in the next day or two. Did the rep tell you specifically what documents they were looking for with backdate appeals? I'm trying to gather everything I might need before I call again.

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Jamal Brown

Wait I'm confused about something... when you say you applied in January but should have in November, was that because you didn't know you could apply or because the system wouldn't let you? Because I think those are different situations for backdate requests?

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Lena Kowalski

I knew unemployment existed but I didn't realize I should apply right away. I thought I should try to find a new job first, and only apply for unemployment if I couldn't find something after a few months. I didn't understand that I could (and should) apply immediately while still job searching. So it was definitely my misunderstanding, not a system error.

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Jamal Brown

Oh ok that makes sense. I think that's tougher to appeal than technical issues but still possible if you show good faith effort to find work! good luck!

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DeShawn Washington

Important point on appeals: make sure you're very specific about requesting a hearing. When you submit your appeal, explicitly state "I am requesting a hearing regarding my backdate denial." This ensures you get an actual hearing where you can explain your case rather than just a document review. Also, don't just submit the same information as before. You need to provide NEW evidence or reasoning that wasn't included in your original request. The appeals examiner looks for additional information that might change the determination.

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Lena Kowalski

That's really important info - thank you! I'll definitely request a hearing specifically and make sure to include new evidence. Is the hearing usually in person or over the phone?

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DeShawn Washington

Most hearings are conducted by phone these days, though you can request an in-person hearing if you prefer. Phone hearings are typically scheduled faster. Make sure your phone number is updated in your account and be prepared for the call - have all your documents ready to reference. The hearing officer will usually call within a 2-hour window of your scheduled time.

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Fatima Al-Rashid

I just went through this whole process in January! The key to winning my appeal was submitting a detailed timeline of everything I did from my job loss date to when I actually applied. I included screenshots of job applications, email confirmations of interviews, and a personal statement explaining my misunderstanding of the process. I also found an old NYSDOL brochure that had confusing language about when to apply, which helped support my case that the instructions weren't clear. Check if you have any official communications that might have contributed to your misunderstanding.

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Lena Kowalski

Thanks for sharing your experience! Creating a timeline is a great idea. I don't have any confusing NYSDOL materials but I could note that their website doesn't emphasize enough that you should apply immediately even if you're actively job searching. How long did your appeal process take from start to finish?

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Fatima Al-Rashid

It took about 7 weeks total - 3 weeks to get the hearing scheduled, then another 4 weeks after the hearing to get the decision. Just keep certifying weekly during the whole appeal process so you don't miss any weeks if they approve your backdate!

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Sofía Rodríguez

One more tip: If your appeal is successful, they'll likely require you to certify for all those backdated weeks individually. Make sure you have accurate records of your work search activities for each of those weeks, as you'll need to report them. If you didn't keep detailed records of your job search for those weeks, start reconstructing them now - dig through email confirmations, application portals, interview emails, etc. Also, check if you had any income during that period that you would have had to report. Being prepared with all this information speeds up the process if your appeal is approved.

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Lena Kowalski

Thank you - that's really helpful! I didn't even think about needing to certify for each of those backdated weeks. I'll start gathering my job search information now so I'm prepared if the appeal works out.

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Mei-Ling Chen

The whole thing is RIDICULOUS!! We shouldn't have to jump through all these hoops to get benefits we paid into with our taxes!!! All this paperwork and waiting and appealing while bills are piling up. The system is designed to make us give up!!!

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Aiden O'Connor

preach! i waited 12 weeks for my first payment last year after getting denied twice for stupid reasons

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Lena Kowalski

I want to thank everyone for the amazing advice. I've decided to do the following: 1. Create a detailed timeline of my job search from November to January 2. Gather all my job application confirmations and interview emails 3. Write a clear statement explaining why I misunderstood when to apply 4. Request a hearing specifically in my appeal 5. Try calling again tomorrow to speak with a representative 6. If I can't get through after a couple more tries, I'll check out that Claimyr service I'll update this thread once I have news about my appeal. Fingers crossed I can get those backdated benefits!

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DeShawn Washington

That sounds like a solid plan! One last tip: when writing your statement, focus on facts rather than emotions. Include dates, specific actions you took, and concrete examples. Good luck, and yes, please update us on how it goes!

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Fatima Al-Rashid

Good luck! Your plan sounds really thorough. The timeline especially helped in my case.

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