New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Just wanted to share my experience - I received my KeyBank debit card about 8 days after my first payment was issued. One thing to note is that the card comes in a plain white envelope from KeyBank, so it's easy to miss if you're not looking for it carefully. Also, make sure your address is correct in your my.ny.gov profile because that's where they'll mail it. I initially had an old address on file and had to update it before they could send a replacement card.

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@Freya Ross It took about 10 business days to get the replacement card after I updated my address. The good news is they automatically cancel the old card when they issue a replacement, so you don t'have to worry about security issues. Just make sure to call KeyBank and let them know you updated your address so they can expedite the replacement if needed.

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@Isabella Costa I had a similar situation when I moved - it took about 2 weeks to get my replacement card after updating my address. Just make sure you update it in your my.ny.gov account as soon as possible and maybe give KeyBank a call to confirm they have the new address on file. They were pretty helpful when I explained the situation.

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I've been through this process recently and wanted to add a few more details that might help. The KeyBank debit card is definitely what NYS DOL uses, but here are some tips: You can track your payment status through the my.ny.gov portal to see when your first payment is issued, which gives you a better idea of when to expect the card. Also, if you're worried about mail delivery, you can sign up for USPS Informed Delivery to get email notifications when mail is coming to your address. That way you won't miss the plain white envelope from KeyBank that others mentioned. The card itself has "New York State" branding on it, so it's clearly marked as a government benefits card once you receive it.

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@AstroAce That's really helpful about the USPS Informed Delivery! I didn't know about that service - that would definitely help with tracking when the card is coming. I'm still waiting for my first payment to be processed, so knowing I can monitor it through my.ny.gov and then watch for the mail notification is really reassuring. Thanks for the tip about the "New York State" branding too - that'll help me identify it when it arrives.

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Just make sure you keep filing your weekly claims even while waiting for the debit card! I made that mistake thinking I should wait until I got the card first. You still need to certify every week or you'll miss out on those weeks of benefits.

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For what it's worth, I just went through this process last month. The KeyBank debit card does come automatically once your first payment is processed - no action needed on your part. But I'd echo what others said about considering direct deposit. I initially used the debit card for a couple weeks but then switched to direct deposit because the ATM fees were adding up. You can change your payment method online pretty easily through your NY.gov account once your claim is established. Also, don't stress too much about missing anything - the system is pretty straightforward once you get your first payment processed.

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Try a credit union if you have access to one. I had a friend who got approved for a car loan while on unemployment through her local credit union. They were much more understanding about temporary income situations than the big banks or dealership financing. Just make sure you can realistically afford the payments even if your job search takes longer than expected.

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Credit unions are definitely the way to go! I got approved through my local teacher's credit union when I was between jobs. They looked at my whole financial picture, not just current income. Even if you're not eligible for membership at first, sometimes you can join through a family member or by making a small donation to a qualifying nonprofit. Worth checking out!

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ugh the whole system is so frustrating... you need a car to find work but you need work to get a car loan. it's like they want to keep people trapped. have you looked into those buy here pay here lots? they dont care about income as much but the interest rates are insane

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Buy here pay here lots often have predatory terms and very high rates. If possible, stick with traditional financing even if it takes more effort to find an approving lender.

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Look into Santander Consumer or Capital One Auto Finance - they sometimes work with non-traditional income sources. Also check if you qualify for any first-time buyer programs that might be more flexible.

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Try looking at smaller, independent dealerships rather than big chain lots - they're often more willing to work with unique situations. I'd also suggest getting pre-approved through a credit union first before shopping. Navy Federal and SEFCU (if you're in the Capital Region) have been known to consider unemployment benefits. Having that pre-approval letter in hand gives you more negotiating power with dealers. Also, consider certified pre-owned vehicles instead of new ones - lower payments might make lenders more comfortable with your temporary income situation.

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Just make sure you report everything honestly. NYS Department of Labor takes misrepresentation seriously and you don't want to deal with an overpayment notice later if they find discrepancies.

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I went through something similar when I was laid off from my main job but still had a small freelance gig ending around the same time. Definitely file just one claim and include both employers - the system is designed to handle multiple work histories. When you get to the work history section, you'll see fields for multiple employers where you can enter dates, wages, and separation reasons for each. The NYS DOL will use whichever quarters give you the highest benefit calculation, so having both jobs reported actually works in your favor. Just keep all your documentation handy (W-2s, pay stubs, etc.) in case they need verification.

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