
Ask the community...
I'm having trouble with my NY.gov ID and I'm so frustrated! I tried to create an account but the system keeps telling me I've used a different username in the past. This is my first time ever using NY.gov ID, so I know that's not true. Has anyone else run into this issue? Any advice on how to get this resolved?
have u tried turning it off and on again? π€£
Lol if only it were that simple! π
I work in IT (not for NY.gov tho) and I can tell you that these kinda systems are often held together with duct tape and prayers. It's probably some legacy database issue. Keep pushing and don't give up!
Pro tip: if u get an agent on the line DO NOT HANG UP no matter what. even if they say they cant help, ask to be transfered. stay on that line like ur life depends on it lol
This! π I once stayed on hold for 4 hours, but I finally got my issue resolved. Sometimes you gotta play the long game.
Ugh, I'm so tired of this. Been trying to sort out an issue with my claim for months. Anyone else feeling completely burnt out by this whole process? π«
Same boat here. Its so draining. but we gotta keep pushing. dont let them win by giving up!
Protip: When you call, immediately ask for a tier 2 specialist. The first-level reps often can't help with backdating claims.
Am I the only one who thinks its ridiculous that we have to jump through so many hoops just to get what we're entitled to? The whole system needs an overhaul smh
Preach! π It's like they make it difficult on purpose to discourage people from claiming.
Guys, I heard they're updating the system next week. Might be why everythings so messed up rn. Maybe wait a few days and try again?
Where did you hear this? I couldn't find any info about an update on their website.
idk if this helps but I had a similar issue. Turns out there was a glitch in their system and my SSN was entered wrong. Double check all your info when u get someone on the line!
This is why we need to overhaul the entire unemployment system. It's not built to handle the volume of claims we're seeing. We should be pushing our reps for real change!
Preach! π The system's been broken for years, but now it's impossible to ignore.
Pro tip: if you're really stuck, try reaching out to your local state representative's office. They sometimes have connections and can help push things along with ny unemployment.
Hey OP, just a heads up - make sure your husband keeps documentation of everything. Severance letter, pay stubs, all of it. ny unemployment might ask for proof later and its a pain if you don't have it handy.
Thanks for the advice! We'll make sure to keep everything organized. Better safe than sorry!
I had luck reaching someone by calling exactly at 7:59am and repeatedly hitting the option to speak to a rep. Took a few tries but I got through eventually!
This is the way. Early bird gets the... unemployment agent? π
Have you tried the ny unemployment Twitter account? Sometimes they respond faster there. Worth a shot!
Isabella Oliveira
lol welcome to unemployment hell. grab a seat, the wait is gonna be loooong π€‘
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Ravi Patel
β’ain't that the truth π feels like we're all stuck in the same leaky boat
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Freya Andersen
Has anyone heard about the new bill they're trying to pass? Supposedly it's gonna streamline the whole unemployment process. Might help with issues like this in the future.
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Omar Zaki
β’Really? I haven't heard about this. Do you have a link or any more info?
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Freya Andersen
β’I saw it on the news the other day, but I don't have a link sorry. Maybe someone else here knows more?
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