New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Same boat here - had to close my photography business last year and couldn't get any unemployment. Ended up having to take a retail job just to qualify for benefits if I ever get laid off again. It's backwards but that's how the system works.

0 coins

Have you considered looking into New York State's other assistance programs while you're figuring out the unemployment situation? The Department of Social Services has programs like SNAP (food assistance) and emergency cash assistance that might help bridge the gap. Also, if you're planning to shut down the LLC, you might want to consult with an accountant about any tax implications - sometimes there are deductions or loss carryforwards that can help reduce your tax burden. It's not unemployment benefits, but every bit helps when cash flow is tight.

0 coins

That's really helpful advice about looking into other assistance programs! I hadn't thought about SNAP benefits. Do you know if having an LLC (even one that's not making money) affects eligibility for those programs? I'm worried they might see me as "employed" even though I'm making zero income. And yeah, definitely need to talk to an accountant about shutting down properly - don't want to get hit with unexpected tax issues on top of everything else.

0 coins

This is such a great question and the answers here are super helpful! I'm also pretty new to the workforce and had similar confusion about all the different deductions and taxes. One thing that really helped me understand the bigger picture is that unemployment insurance is just one part of what's called the "social safety net" - you've got unemployment (employer-paid), disability insurance (employee-paid through SDI), Social Security and Medicare (both employer and employee pay), and workers' compensation (employer-paid). It's kind of like a patchwork of different programs that protect workers in different situations. The fact that unemployment is 100% employer-funded in NY actually makes sense when you think about it - companies benefit from having a stable workforce and a functioning labor market, so they contribute to a system that helps workers transition between jobs. Thanks everyone for breaking this down so clearly!

0 coins

@Jamal Anderson That s'such a helpful way to think about the social safety net! I never really connected all those dots before - it makes so much more sense when you see how all these different programs work together to protect workers in different situations. The employer vs employee funding distinction is actually pretty logical when you break it down like that. Companies do benefit from having a stable workforce, so it makes sense they d'fund the system that helps people transition between jobs. Thanks for that perspective - it really helps put everything in context!

0 coins

Thanks everyone for all the detailed explanations! As someone who just graduated and is still figuring out how all this stuff works, this thread has been incredibly helpful. I had the exact same confusion as @Dylan Fisher - looking at my paystub and trying to figure out where unemployment was coming from. It's actually kind of a relief to know that I don't have to worry about another deduction coming out of my already-smaller-than-expected paycheck! The comparison to employer-provided health insurance really clicked for me. I never thought about unemployment benefits as essentially another form of employer-provided insurance, just administered by the state. It's also eye-opening to learn about how the experience rating system works and why some employers might challenge legitimate claims. Definitely bookmarking this thread for future reference - hopefully I won't need to use unemployment benefits anytime soon, but it's good to understand how the system works just in case!

0 coins

just file when you normally do, the computer doesnt take days off lol

0 coins

I work for a bank and can confirm what Miguel said about payment delays - while you can file your claim normally on federal holidays through the online system, direct deposits and other electronic payments typically get delayed by one business day when banks are closed. So if you normally get your unemployment payment on Tuesday, it might come Wednesday after Presidents Day. The important thing is to file by your usual Sunday midnight deadline to avoid any issues with your claim.

0 coins

That's really helpful to know from someone who works in banking! I always wondered why my payments sometimes came a day later than expected. Good to have confirmation that it's just the bank processing delay and not an issue with my claim. Thanks for the insider info!

0 coins

The whole NYS Department of Labor system is such a mess anyway. Half the time their offices are closed for random reasons and the other half the phones don't work. Presidents Day is just another excuse for them to not help people who desperately need their benefits.

0 coins

I've been dealing with NYS DOL for months now and can confirm they follow federal holiday schedules. Presidents Day = closed offices and no phone support. Pro tip though - if you have any documents to submit, you can usually drop them in the secure drop box outside most offices even when they're closed. Just make sure everything is properly labeled with your SSN and claim number. The online portal for weekly certifications stays up like others mentioned, but don't expect any human assistance until Tuesday.

0 coins

That's really helpful about the secure drop box! I didn't know you could still submit documents even when the offices are closed. Do you know if all NYS DOL offices have those drop boxes, or just certain locations? I'm planning to go to the one in Albany and want to make sure I don't waste the trip if they don't have that option.

0 coins

Just wanted to add - if you're having trouble understanding what you're looking at on the website, try using the desktop version instead of mobile if you can. The mobile site is even more confusing and sometimes doesn't show all the sections people are mentioning here. Also, I learned the hard way that "effective date" and "claim date" are different things - your effective date is when benefits actually start, which might be different from when you filed. One last thing - if you see any "issues" or "disqualifications" listed, don't freak out immediately. Sometimes these are just pending items they need to review, not necessarily permanent problems with your claim.

0 coins

Great point about using desktop vs mobile! I was struggling with the mobile version and couldn't find half the sections people were talking about. Just switched to desktop and wow, what a difference - I can actually see the correspondence section now and there were two document requests I had no idea about! Also really helpful to know about the difference between effective date and claim date, that was confusing me too. Thanks for the tip about not panicking over "issues" - I was seeing something listed there and thought my claim was doomed.

0 coins

Hey everyone! This thread has been incredibly helpful - I'm in a similar situation where I filed my claim 2 weeks ago and have been stressing about the confusing website. Reading through all these responses, I realized I was making some of the same mistakes people mentioned. I was only checking on mobile and couldn't find half the sections you all talked about. Just logged in on desktop and found the correspondence section - turns out they've been waiting for my W-2 from last year for over a week! No wonder my claim seemed stuck. Going to upload it right now. Also really appreciate everyone explaining what adjudication actually means - I was panicking thinking it meant something was wrong with my application. This community is amazing for sharing real experiences and practical tips that you just can't get from the official DOL website. Thank you all!

0 coins

Prev1...242243244245246...1378Next