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Have you tried calling the ny unemployment office? Sometimes they can give you more specific info based on your situation.
Try early in the morning, like right when they open. That's how I finally got someone on the line.
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Try this number (518) 474-8390 press 0 and when the operator comes on tell them to transfer you to NY Unemployment
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have u tried turning it off and on again? š¤£ jk jk... but for real, sometimes clearing your browsers cache or trying from a different device can help with the online stuff. worth a shot!
I dont mean to be that guy, but are we sure its not a problem with OPs phone? Like maybe ur carrier is dropping the calls? Just a thought before blaming the unemployment office (even tho they do suck lol
I considered that, but it's only happening with these calls. Everything else works fine. Plus, I've tried from different phones too. Pretty sure it's on their end.
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Ah gotcha. Yeah, sounds like its deffo their problem then. Sorry ur dealing with this bs man
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Have you tried reaching out to your local representative? Sometimes they can help cut through the red tape when dealing with government agencies.
Oof, cross-state unemployment issues are the worst. Sending you good vibes, OP! š
Thanks, I appreciate it! Gonna need all the good vibes I can get š
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Have you checked if there's any system maintenance scheduled? Sometimes they do updates that can cause login issues.
I swear, dealing with unemployment is like playing whack-a-mole. Fix one problem and another pops up š
More like whack-a-soul. This system is draining the life outta me
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have u tried turning it off and on again? š¤£š¤£š¤£ jk jk... but for real, sometimes logging out, clearing your browser cache, and trying again can help with weird website glitches.
I don't have a solution, but I just wanted to say hang in there, OP. We're all in the same boat, trying to navigate these choppy waters. You'll get it sorted out eventually! š¢
Thanks for the encouragement! It means a lot to know I'm not alone in this struggle.
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lol welcome to unemployment hell. grab a seat, the wait is gonna be loooong š¤”
ain't that the truth š feels like we're all stuck in the same leaky boat
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Has anyone heard about the new bill they're trying to pass? Supposedly it's gonna streamline the whole unemployment process. Might help with issues like this in the future.
Really? I haven't heard about this. Do you have a link or any more info?
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I saw it on the news the other day, but I don't have a link sorry. Maybe someone else here knows more?
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I'm having trouble with my NY.gov ID and I'm so frustrated! I tried to create an account but the system keeps telling me I've used a different username in the past. This is my first time ever using NY.gov ID, so I know that's not true. Has anyone else run into this issue? Any advice on how to get this resolved?
have u tried turning it off and on again? š¤£
Lol if only it were that simple! š
5M
I work in IT (not for NY.gov tho) and I can tell you that these kinda systems are often held together with duct tape and prayers. It's probably some legacy database issue. Keep pushing and don't give up!
Pro tip: if u get an agent on the line DO NOT HANG UP no matter what. even if they say they cant help, ask to be transfered. stay on that line like ur life depends on it lol
This! š I once stayed on hold for 4 hours, but I finally got my issue resolved. Sometimes you gotta play the long game.
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Ugh, I'm so tired of this. Been trying to sort out an issue with my claim for months. Anyone else feeling completely burnt out by this whole process? š«
Yep, right there with ya. It's like a part-time job just trying to get our benefits. Hang in there!
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Same boat here. Its so draining. but we gotta keep pushing. dont let them win by giving up!
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Protip: When you call, immediately ask for a tier 2 specialist. The first-level reps often can't help with backdating claims.
This is the way. Tier 2 specialists are the real MVPs. Saved me hours of frustration.
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Am I the only one who thinks its ridiculous that we have to jump through so many hoops just to get what we're entitled to? The whole system needs an overhaul smh
Preach! š It's like they make it difficult on purpose to discourage people from claiming.
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Totally agree. We need to start contacting our representatives about this. It's unacceptable.
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Lucas Lindsey
This is ridiculous. We pay taxes for this service and cant even use it. Has anyone tried contacting their local representatives? Maybe if enough of us complain, theyll do something about it.
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Sophie Duck
Good idea! I'm gonna email my rep right now. This is unacceptable.
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Austin Leonard
I tried that. Got a generic 'we're looking into it' response. But maybe if more people do it...
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Anita George
Guys I finally got through today after 3 weeks of trying! Keep at it, don't give up!
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Abigail Spencer
Congrats! š Any tips for the rest of us still stuck in phone hell?
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Anita George
Honestly, just persistence. I called 43 times today before I got through. It's exhausting but worth it.
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