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hang in there! mine took 6 weeks but eventually got approved and they paid me for all the back weeks
I'm going through the exact same thing right now - filed in early February after my retail job ended and it's been "pending adjudication" for almost 4 weeks. The uncertainty is killing me because I have no idea if there's an actual issue or if it's just taking forever. I've tried calling so many times that I've memorized the automated message. At least it helps to know other people are dealing with this too and that there's still hope it'll get resolved eventually.
I feel you on memorizing that automated message! It's so frustrating when you just want to talk to a real person who can tell you what's actually going on. The not knowing is honestly worse than just getting bad news sometimes. At least we're all going through this together - makes me feel less crazy for refreshing the website 10 times a day hoping something changed.
Just went through this last month! @Miguel here's what helped me get through it smoothly: - Call first thing at 8 AM when they open (way shorter wait times) - Have your W-2s, pay stubs, and employer contact info ready - Write down the rep's name and any reference numbers they give you - The actual interview part only took about 15-20 minutes once I got through They mostly just verify your employment history and ask why you're unemployed. Super straightforward if you have your paperwork organized. You got this! 💪
This is super helpful, thanks! @Caden Do you remember what specific questions they asked about why you're unemployed? Just want to make sure I explain it clearly when I call.
@Caden This is exactly what I needed to hear! The 8 AM tip is gold - I was planning to call in the afternoon like an idiot 😅 Quick question: did they ask for anything specific about your last day of work or final paycheck?
Been through this exact same thing! The TCC call is basically just them verifying info that didn't match up properly in the online system. Usually it's something simple like employment dates or reason for separation that needs clarification. My advice: call on Tuesday/Wednesday mornings around 8:15-8:30 AM (not exactly at 8 when everyone else calls). Have your Social Security card, last few pay stubs, and exact dates of employment ready. They'll ask about your work history, why you left your job, and if you're able/available to work. The whole thing took me maybe 25 minutes once I got through. Don't stress too much - they're just doing their due diligence to make sure everything checks out before approving your claim. You're almost there! 👍
This is really reassuring to hear! @Mason The Tuesday/Wednesday morning tip is brilliant - I never would have thought about avoiding the Monday rush. Quick question: when they ask about being "able and available to work," do they want specific details or just a yes/no answer? Want to make sure I don't overthink it when I'm on the call.
This is really helpful info! I'm in a similar situation - just started collecting last month and had no idea about the tax implications. Quick question: if I set up withholding now, does it only apply to future payments or can they somehow withhold extra to cover what I've already received without withholding? I'm worried about owing a chunk at tax time like @Amara mentioned.
Unfortunately, the withholding only applies to future payments - they can't retroactively withhold from what you've already received. But don't panic! You have a few options: you could increase your withholding percentage above the standard rates for future payments to help cover the gap, or make quarterly estimated tax payments to the IRS and NY state for the amount you've already received. I'd recommend calculating roughly what you might owe (10% federal + 3.5% NY state on what you've received so far) and either set aside that money or make an estimated payment. Better to be proactive than get hit with a big bill plus potential penalties later.
Just a heads up for everyone dealing with the phone wait times - I found that calling the Tel-Service line right when they open at 8am tends to have shorter hold times. Also, if you're tech-savvy, the my.ny.gov portal is usually your best bet for making changes to tax withholding since it's available 24/7. I set mine up online in about 5 minutes once I figured out where to navigate. One more tip: keep screenshots of your withholding elections in case there are any discrepancies later - I learned this the hard way when there was a glitch and my withholding didn't take effect for two weeks.
That's great advice about calling right at 8am! I've been struggling to get through too. One thing I'd add - if you do use the online portal, make sure to check back in a few days to confirm your withholding election actually took effect. I've heard from a few people that sometimes there can be delays or glitches in the system processing the changes. Also, does anyone know if there's a way to see exactly how much has been withheld so far once you set it up? I want to track this closely so I can adjust if needed.
same boat here!! got laid off from my restaurant job and hoping unemployment covers at least my rent. this whole thing is so stressful
Just went through this process myself! At $65k annually, you're looking at roughly $1,250 per week before taxes. In NY, you'll likely hit the maximum weekly benefit of $504 since the formula caps out around that level for higher earners. The good news is that overtime definitely counts - they look at ALL wages reported during your base period. One tip: file your claim online at ny.gov as soon as possible since there's a one-week waiting period before payments begin. Also keep detailed records of your job search activities since NY requires you to document your work search efforts. The process can be overwhelming but the benefits do help bridge the gap while you're looking for your next opportunity!
Eli Wang
Same boat here! Got laid off last month and just started my claim. The online system is pretty straightforward once you figure it out.
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Kendrick Webb
@Sophia Bennett - You should be fine with 8 months of work plus your previous jobs! Just make sure you have all your employment history ready when you file. The NYS system will calculate your base period wages automatically across all your jobs. One tip: file your claim as soon as possible since there's a waiting week before benefits start, and you can't get paid for any weeks you don't file. Also, if you worked in other states before New York, you might need to file a combined wage claim to include those earnings. The sooner you start the process, the sooner you'll know exactly what your weekly benefit amount will be.
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Felix Grigori
•This is super helpful advice! I didn't realize there was a waiting week before benefits start. Does that mean the first week you file you just don't get paid for that week, or is it more complicated than that? Also, what exactly is a combined wage claim? I worked in Pennsylvania for about 6 months before moving to New York, so I'm wondering if I should include those wages somehow.
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