New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls โ€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Keisha Robinson

ny unemployment system is straight ๐Ÿ—‘๏ธ took me 6 months to win my appeal but I did it. stay strong

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Paolo Conti

facts! whole system needs an overhaul fr

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Amina Sow

Just went thru this last week! Request all ur personnel files from HR asap. They legally have to give them to u

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Sofia Ramirez

How long did they take to send them to you?

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Amina Sow

bout a week. sent em certified mail to have proof i requested them

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StarStrider

Protip: dont forget to report any work/earnings during the week when u certify. Even if its just a few hours they'll find out anyway

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Ravi Gupta

learned this the hard way lol had to pay back $$ ๐Ÿ˜ญ

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Freya Pedersen

Write down ur answers each week incase they audit u later. keeps u organized trust me

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Mateo Hernandez

COMPREHENSIVE GUIDE TO FIX THIS ISSUE: 1. Your account is locked because of the previous claim 2. You MUST speak with a claims specialist to unlock it 3. Best ways to get through: - Use claimyr.com to handle the hold time (costs $20 but works) - Call right at 8:00am when they open - Try the callback feature on the website Don't waste time with the automated system - it won't work until an agent fixes your account. I went through this last month and finally got it sorted. Hope this helps! ๐Ÿ’ฏ

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Aisha Khan

this should be pinned fr fr ๐Ÿ‘€

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Omar Hassan

thank you so much! gonna try claimyr tomorrow morning

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Ethan Taylor

contact your state assembly person! they can escalate ur case

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Yuki Ito

tried that, took 3 weeks to hear back smh

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2M

Unable to Access NY.gov for Unemployment Certification - Connection Reset Errors for Two Days Straight

Been trying to login to my ny.gov for two days straight and keep getting connection reset errors. My internet is working fine and I can access other websites. I just tried again at 11:20 and got the same error message. Every time I try to go to my.ny.gov, I keep getting "This site can't be reached" followed by "The connection was reset." The browser shows "ERR_CONNECTION_RESET" at the bottom of the error page and suggests "Try: Checking the connection" but my connection is perfectly fine since I can browse other sites without any issues. I've tried different browsers, cleared my cache, restarted my computer, even tried on my phone with 27% battery and still nothing works. I'm getting really worried because I need to submit my weekly unemployment certification and don't want to miss the deadline. Is the NY.gov site down for everyone or is it just me? Any suggestions on how to fix this? Has anyone else resolved this issue successfully? I'm desperate at this point.

Fatima Al-Suwaidi

yall remember when they updated the site last year and it was down for a whole week lmaooo

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Dylan Cooper

Try using your phone instead of computer. Sometimes the mobile version works better

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Sofia Morales

mobile site is down too rn

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Yara Nassar

lmaooo good luck getting anything fast from ny unemployment rn. took me 2 months ๐Ÿคฎ

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Keisha Williams

fr fr the system is trash

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Paolo Ricci

Pro tip: screenshot EVERYTHING. Website be actin up sometimes and u dont want to lose any proof of what u submitted

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Amina Toure

learned this the hard way ๐Ÿ˜ญ

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Omar Fawaz

Important info for everyone struggling with this: Your best bet is to use claimyr.com. I was in the exact same situation and tried everything - calling non-stop, different times of day, various phone menu tricks. Nothing worked until I used their service. They handle the calling and hold time, then connect you when an agent picks up. Yes, it costs $20, but considering how many hours of frustration it saves, its worth every penny. Once you get through, make sure you have all your docs ready: - Claim confirmation number - Last employer info - Dates of employment - Any denial letters or correspondence The agents can usually sort everything out in one call. Don't waste weeks like I did trying to get through manually.

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Chloe Martin

this actually works? seems to good to be true

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Omar Fawaz

used it twice now, worked both times ๐Ÿ‘

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Diego Rojas

anyone else notice they never answer after 3pm? ๐Ÿค”

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Anastasia Sokolov

yupp they all go home early i swear

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Yuki Tanaka

If ur getting locked out might be because ur using the wrong password too many times. Gotta wait 24 hrs before trying again

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StarSeeker

nah thats not it, i know my password for sure

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Carmen Diaz

Check your spam folder, sometimes they email a link to access 1099G directly

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Andre Laurent

this worked for me last year!

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Fatima Al-Maktoum

anybody else notice the website is extra slow lately? takes forever to load the payment history page ๐ŸŒ

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Dylan Mitchell

omg yes! thought it was just my internet being trash

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Sofia Gutierrez

try clearing your cache, worked for me

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Dmitry Petrov

call them asap! dont wait around like i did. my claim had an easy fix but i waited 6 weeks for nothing

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StarSurfer

what was the issue with yours?

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Dmitry Petrov

they needed to verify my last employer lol. 5 min fix that took 6 weeks cuz i didnt call ๐Ÿคก

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Oliver Weber

The trick is to call right when they open at 8am sharp. Still might take a few tries but better than middle of the day

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Natasha Romanova

tried that for 2 weeks straight no luck ๐Ÿ˜ญ

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NebulaNinja

Here's what you need to do for old payment records: 1. First try the message center and specifically request 2021 payment history 2. If no response after a week, you'll need to speak with a rep 3. Use claimyr.com to get through (saves hours of hold time) 4. When you get an agent, ask for a 'payment history printout' specifically 5. They can email it to you while you're on the phone 6. Make sure to save it immediately I work in finance and help people with this documentation all the time. The system is annoying but this method works 100%. Good luck!

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Ava Martinez

thank you! this is super helpful

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Javier Gomez

saving this for later tysm! ๐Ÿ’ฏ

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Chloe Taylor

While ur waiting for the hearing try reaching unemployment through claimyr.com - they might be able to expedite things or at least give u an update on timeline

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Diego Flores

facts! ny unemployment phone system is impossible without claimyr these days

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Anastasia Ivanova

I had something similar but with different dates. Took it to hearing and won BUT it took 3 months to get the hearing scheduled. Start documenting everything now. Also if u have any coworkers who can verify you worked those WFH days get their statements NOW before people forget or move on to other jobs.

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Emma Wilson

3 months?! ๐Ÿ˜ญ how did you survive that long without benefits?

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Anastasia Ivanova

it was rough ngl... had to borrow from family. but backpay came through eventually

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