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Protip: dont forget to report any work/earnings during the week when u certify. Even if its just a few hours they'll find out anyway
learned this the hard way lol had to pay back $$ ๐ญ
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Write down ur answers each week incase they audit u later. keeps u organized trust me
COMPREHENSIVE GUIDE TO FIX THIS ISSUE: 1. Your account is locked because of the previous claim 2. You MUST speak with a claims specialist to unlock it 3. Best ways to get through: - Use claimyr.com to handle the hold time (costs $20 but works) - Call right at 8:00am when they open - Try the callback feature on the website Don't waste time with the automated system - it won't work until an agent fixes your account. I went through this last month and finally got it sorted. Hope this helps! ๐ฏ
this should be pinned fr fr ๐
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thank you so much! gonna try claimyr tomorrow morning
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contact your state assembly person! they can escalate ur case
tried that, took 3 weeks to hear back smh
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Been trying to login to my ny.gov for two days straight and keep getting connection reset errors. My internet is working fine and I can access other websites. I just tried again at 11:20 and got the same error message. Every time I try to go to my.ny.gov, I keep getting "This site can't be reached" followed by "The connection was reset." The browser shows "ERR_CONNECTION_RESET" at the bottom of the error page and suggests "Try: Checking the connection" but my connection is perfectly fine since I can browse other sites without any issues. I've tried different browsers, cleared my cache, restarted my computer, even tried on my phone with 27% battery and still nothing works. I'm getting really worried because I need to submit my weekly unemployment certification and don't want to miss the deadline. Is the NY.gov site down for everyone or is it just me? Any suggestions on how to fix this? Has anyone else resolved this issue successfully? I'm desperate at this point.
yall remember when they updated the site last year and it was down for a whole week lmaooo
Try using your phone instead of computer. Sometimes the mobile version works better
mobile site is down too rn
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lmaooo good luck getting anything fast from ny unemployment rn. took me 2 months ๐คฎ
fr fr the system is trash
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Pro tip: screenshot EVERYTHING. Website be actin up sometimes and u dont want to lose any proof of what u submitted
learned this the hard way ๐ญ
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Important info for everyone struggling with this: Your best bet is to use claimyr.com. I was in the exact same situation and tried everything - calling non-stop, different times of day, various phone menu tricks. Nothing worked until I used their service. They handle the calling and hold time, then connect you when an agent picks up. Yes, it costs $20, but considering how many hours of frustration it saves, its worth every penny. Once you get through, make sure you have all your docs ready: - Claim confirmation number - Last employer info - Dates of employment - Any denial letters or correspondence The agents can usually sort everything out in one call. Don't waste weeks like I did trying to get through manually.
this actually works? seems to good to be true
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used it twice now, worked both times ๐
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anyone else notice they never answer after 3pm? ๐ค
yupp they all go home early i swear
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If ur getting locked out might be because ur using the wrong password too many times. Gotta wait 24 hrs before trying again
nah thats not it, i know my password for sure
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Check your spam folder, sometimes they email a link to access 1099G directly
this worked for me last year!
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anybody else notice the website is extra slow lately? takes forever to load the payment history page ๐
omg yes! thought it was just my internet being trash
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try clearing your cache, worked for me
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call them asap! dont wait around like i did. my claim had an easy fix but i waited 6 weeks for nothing
what was the issue with yours?
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they needed to verify my last employer lol. 5 min fix that took 6 weeks cuz i didnt call ๐คก
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The trick is to call right when they open at 8am sharp. Still might take a few tries but better than middle of the day
tried that for 2 weeks straight no luck ๐ญ
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Here's what you need to do for old payment records: 1. First try the message center and specifically request 2021 payment history 2. If no response after a week, you'll need to speak with a rep 3. Use claimyr.com to get through (saves hours of hold time) 4. When you get an agent, ask for a 'payment history printout' specifically 5. They can email it to you while you're on the phone 6. Make sure to save it immediately I work in finance and help people with this documentation all the time. The system is annoying but this method works 100%. Good luck!
While ur waiting for the hearing try reaching unemployment through claimyr.com - they might be able to expedite things or at least give u an update on timeline
facts! ny unemployment phone system is impossible without claimyr these days
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I had something similar but with different dates. Took it to hearing and won BUT it took 3 months to get the hearing scheduled. Start documenting everything now. Also if u have any coworkers who can verify you worked those WFH days get their statements NOW before people forget or move on to other jobs.
3 months?! ๐ญ how did you survive that long without benefits?
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it was rough ngl... had to borrow from family. but backpay came through eventually
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Keisha Robinson
ny unemployment system is straight ๐๏ธ took me 6 months to win my appeal but I did it. stay strong
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Paolo Conti
facts! whole system needs an overhaul fr
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Amina Sow
Just went thru this last week! Request all ur personnel files from HR asap. They legally have to give them to u
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Sofia Ramirez
How long did they take to send them to you?
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Amina Sow
bout a week. sent em certified mail to have proof i requested them
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