New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Asher Levin

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Just to add - if you do elect coverage, you need to file the application within 30 days of starting your business, or within 30 days of deciding you want coverage. Don't wait too long to make this decision!

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Kaitlyn Jenkins

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I've been self-employed for 2 years and went through this same confusion! Here's what I learned: the elective coverage costs about 0.5% of your reported earnings (so if you report $50k, you'd pay around $250 annually). You have to pay into it for at least one full quarter before you can collect benefits, and you need to meet the same earnings requirements as regular employees. The tricky part is you have to report your earnings quarterly and pay the taxes even if you haven't been paid by clients yet. I decided it was worth it for the peace of mind, especially since freelance work can be unpredictable. Just make sure to keep good records of all your business income if you sign up!

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Carmen Ortiz

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I was in a similar situation last year - went from freelancing to a full-time job. Had trouble getting through to NYS Department of Labor when I needed to check my eligibility after getting laid off 8 months later. Ended up using this service called Claimyr (claimyr.com) that helped me actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of trying to call myself.

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MidnightRider

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How does that work exactly? I've been trying to reach someone at NYS Department of Labor for weeks about my claim status.

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Andre Laurent

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just to add - even though you don't pay unemployment tax as self employed, you might want to consider if there are any other benefits you're missing out on. like workers comp, disability insurance, etc. the whole benefits package can be pretty different between 1099 and W2

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Ethan Clark

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I was in almost the exact same situation last year - making $780/week when I got laid off. Like others mentioned, the benefit calculation isn't straightforward but I ended up getting about $375/week. One thing I wish I'd known is that you can actually do a rough estimate yourself: they typically take your highest quarter earnings, divide by 26, then apply the benefit formula (around 50% but varies). Also worth noting that benefits are taxable, so factor that in when budgeting. The good news is that at your income level, unemployment should cover most basic expenses, though you'll definitely need to tighten the belt a bit. Start organizing your paperwork now like others suggested - having everything ready makes the application process much smoother!

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Thanks for sharing your experience @Ethan Clark! That's really reassuring to hear from someone who was in almost the exact same situation. The 50% calculation makes sense and $375/week sounds manageable for basic expenses. I didn't realize the benefits are taxable though - that's definitely something to factor in when planning. Did you have them withhold taxes from your weekly payments or did you just handle it at tax time? I'm trying to get all my ducks in a row now just in case the layoffs at my company actually happen.

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Toot-n-Mighty

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The base period lag that @Misterclamation Skyblue mentioned is really important to understand! I learned this the hard way when I filed - had gotten a nice promotion 2 months before getting laid off but none of those higher earnings counted because of the base period rules. Also wanted to add that New York has something called an "Alternate Base Period" if your regular base period doesn't qualify you or gives you a really low benefit amount. It uses more recent quarters including some of your most recent earnings. Definitely worth asking about if your initial calculation seems off. The whole system is designed to be conservative and use established earning patterns rather than your absolute most recent pay, which can be frustrating but does provide some stability in the calculation.

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@Toot-n-Mighty That's really valuable information about the Alternate Base Period! I had no idea that was even an option. It's frustrating that the system doesn't automatically use whichever calculation gives you the higher benefit amount. Do you know if you have to specifically request the alternate calculation or do they offer it automatically if your regular base period doesn't work out well? This whole thread has been so helpful - I'm feeling much more prepared now in case I do end up needing to file. It sounds like even though the system is complicated, there are at least some safeguards in place to help people who've had recent job changes or promotions.

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Nia Wilson

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The texting option is completely useless tbh. Been waiting 2 weeks for a response

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u actually got a text back? I never even got confirmation they received my msg 👀

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Jabari-Jo

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So frustrating! I've been dealing with the same issue for almost a month now. What really gets me is that they keep saying to "try again later" but there's never actually a good time to call. I did finally get some movement by filing a complaint through the NY DOL website - at least got an email confirmation that way. Also heard from a friend that some local unemployment offices are doing in-person appointments again, might be worth checking if there's one near you. Hang in there everyone, this system is broken but we gotta keep pushing through! 💪

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I'm dealing with a similar situation right now and wanted to share what I've learned from talking to a legal aid attorney. First, "good cause" for missing the appeal deadline can include being overwhelmed or not understanding the process - it doesn't have to be just medical issues. Stress and confusion about the system actually do count. Second, text messages from coworkers absolutely can help your case, especially if they witnessed the hostile work environment or can confirm you were pushed out. Even informal documentation is better than nothing. The key is showing a pattern of behavior that made your working conditions intolerable. I'd also suggest looking into whether your area has a legal aid office that helps with unemployment appeals - many offer free consultations and can walk you through the process. Don't lose hope - I've seen people successfully overturn denials even months later when they had good evidence of constructive dismissal.

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Laila Fury

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This is really encouraging to hear! I had no idea that stress and confusion could count as "good cause" - I was beating myself up thinking I had no excuse for missing the deadline. The legal aid suggestion is brilliant too, I never thought to look into that. Do you happen to know how to find legal aid offices in my area? And when you mention showing a "pattern of behavior" - would things like my supervisor constantly changing my schedule last minute, giving me impossible deadlines, or excluding me from important meetings count? I'm starting to realize I might have more evidence than I initially thought.

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Yes, absolutely those examples would count! Constantly changing schedules, impossible deadlines, and exclusion from meetings are all classic signs of constructive dismissal. To find legal aid in your area, try searching online for "[your county] legal aid" or "[your city] legal services" - most areas have organizations that help with employment issues for free. You can also call 211 (the information helpline) and they can connect you with local resources. Document everything you can remember with dates and details - even if it's after the fact, a timeline of events can be really powerful. The fact that you're recognizing these patterns now shows you have a much stronger case than you initially thought!

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Aidan Percy

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I was in a very similar situation last year and want to give you some hope! I was also denied initially because they classified my leaving as "voluntary" even though I was being harassed by my manager and had my hours cut drastically. I missed the 30-day appeal deadline because I was so demoralized and didn't think I had a chance. But about 10 weeks later, I found out I could still file a late appeal by showing "good cause" for missing the deadline. I gathered what documentation I could (even just notes I had written to myself about incidents), got a statement from a former coworker, and explained in my appeal letter how the stress and lack of understanding of the process caused me to miss the deadline. It took a few months, but they eventually overturned the denial and I got my benefits backdated. Don't give up - the process is designed to be intimidating, but you have more rights than they make it seem. Start documenting everything you can remember now, even if it seems minor.

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This gives me so much hope, thank you for sharing your story! It's really reassuring to know that someone in almost the exact same situation was able to get their denial overturned. The fact that you got your benefits backdated is huge - I had no idea that was even possible. I'm definitely going to start writing down everything I can remember about what happened, even the smaller incidents that seemed insignificant at the time. Did you have to go through a formal hearing process, or was it resolved just based on your written appeal and documentation? I'm feeling much more confident about fighting this now instead of just accepting the denial.

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