New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm also interested in training benefits but wondering about the timeline. How long does the approval process usually take? I'm worried about my regular UI benefits running out before I can get into an approved program. Also, does anyone know if there are specific training programs that are easier to get approved for than others? I'm coming from retail too and really need to pivot into something with better job prospects.

0 coins

From what I've seen, the approval process can take anywhere from 2-6 weeks depending on how backed up they are. I'd recommend applying as soon as possible since your regular UI clock keeps ticking during the review period. Healthcare-related programs (like medical assistant, pharmacy tech) and IT certifications seem to get approved more easily since they're considered high-demand fields. Trade programs like HVAC or electrical work also have good approval rates. The key is showing that retail jobs are declining in your area and that your chosen field has actual job openings.

0 coins

Just wanted to add that if you're considering training benefits, make sure to ask about stackable credentials too. Some programs let you earn multiple certifications in related fields, which can make you more competitive. For example, if you're doing medical coding, you might also be able to get certified in medical billing or healthcare administration. This doesn't necessarily extend your benefits longer, but it gives you more job options when you finish. Also, many community colleges have partnerships with the One-Stop centers, so you might be able to use your training benefits for associate degree programs if they're in high-demand fields. The counselors at the American Job Centers are really helpful in explaining all your options - definitely worth scheduling an appointment even if you're just exploring possibilities.

0 coins

This is really valuable information about stackable credentials! I hadn't thought about combining multiple certifications. @Donna Cline, do you know if the associate degree programs through community colleges still follow the same 52-week limit for training benefits, or can they be extended longer since degree programs typically take 2 years? I'm wondering if it might be worth pursuing a full degree versus just a certificate program if the benefits timeline allows for it.

0 coins

UPDATE: I went to the career center this morning and got exactly what I needed! They printed a UI Monetary Benefit Determination letter showing my claim details including the end date of September 6th. Took about 45 minutes total with the wait. The staff was really helpful. Thanks everyone for your suggestions!

0 coins

That's awesome! Glad it worked out for you. In-person is definitely the way to go with these kinds of things.

0 coins

Thanks for the update! I'm gonna try the same thing tomorrow.

0 coins

For anyone else dealing with this, I just want to add that if you're in a time crunch like I was last month, you can also try contacting your local assemblyperson's office. They often have direct lines to state agencies and can help expedite document requests. I got my unemployment end date letter within 2 business days after their office made a call on my behalf. Worth trying if the career center is too far or if you're hitting roadblocks with the other methods!

0 coins

That's a great tip! I had no idea assemblyperson offices could help with state agency issues like this. Do you just call their main office number and explain what you need? I'm dealing with a similar situation right now where I need documentation from another state agency and this could be really helpful.

0 coins

Just want to echo what everyone else has said about faxing being way faster than mail! I went through this same process about 3 months ago and it was such a headache at first. What finally worked for me was using the fax number (518) 457-9378 that Scarlett mentioned, but I also made sure to send it during early morning hours (around 7-8 AM) when their system seemed less busy. One additional tip - if you're sending multiple pages, write your claim number at the bottom of EVERY single page in case they get separated. I learned this after my first attempt where only 2 out of 3 pages made it through properly. Also, keep trying the fax if it doesn't go through the first time - their line can be busy. It took me 4 attempts but once it went through, my address was updated within 5 business days. Don't give up!

0 coins

This is such helpful advice about the early morning timing and putting the claim number on every page! I'm dealing with a similar address update issue right now and was getting discouraged after my first fax attempt didn't seem to go through. Your tip about trying 4 times really gives me hope - I was ready to give up after just one failed attempt. The detail about writing the claim number at the bottom of every page is brilliant too. It's so frustrating that we have to figure out all these workarounds just to update basic information, but I'm grateful for communities like this where people share what actually works in practice versus what the official websites tell you to do.

0 coins

I've been following this thread as someone who went through address verification issues last year, and I wanted to add one more tip that saved me a lot of stress. If you're in a time crunch and worried about your benefits being delayed, you can actually update your mailing address online through NY.gov while you're waiting for the formal address change documentation to be processed. This way your correspondence (like determination letters) will still reach you at your new address even if the system hasn't fully processed your address change yet. Just log into your NY.gov account, go to "Profile Settings" and update your mailing address there. It won't lift the hold on your benefits, but at least you won't miss any important notices while waiting for the documentation review. This temporary workaround helped me avoid missing a critical appeal deadline when I was in a similar situation.

0 coins

This is such a smart workaround! I had no idea you could update your mailing address separately online while waiting for the formal documentation to process. That's definitely something that should be more widely known - missing important notices or deadlines while waiting for address verification would be a nightmare. I'm not currently dealing with this issue myself, but I'm saving this tip for future reference and will definitely share it with anyone I know who runs into similar problems. It's incredible how these little-known features can make such a huge difference when you're already stressed about benefit delays. Thanks for sharing this insider knowledge!

0 coins

This thread is an amazing resource! I'm dealing with my first unemployment claim and was getting really worried about the delays, but seeing Maxwell's complete experience documented here - from the initial 3-week wait to discovering the employer dispute code to final approval - is incredibly reassuring. The timeline of 5 weeks total for an employer dispute case gives me realistic expectations. What really stands out is how important it was to check for those status codes in the payment history - that seems to be the key to understanding what's actually happening with your claim instead of just wondering why payments aren't coming through. I'm bookmarking this entire discussion as my unemployment survival guide. Thanks to everyone who shared their experiences and advice!

0 coins

I'm so glad I found this thread! As a newcomer to both unemployment benefits and this community, Maxwell's detailed journey has been incredibly educational. What struck me most is how the system seems designed to be confusing - getting that monetary determination letter but then having no idea why payments aren't coming is such a common experience based on all these comments. The fact that you have to dig into your payment history to find cryptic status codes to understand what's actually happening with your claim is pretty frustrating from a user experience perspective. But seeing everyone come together to share their knowledge and help Maxwell figure it out really shows the value of communities like this. I'm definitely following the advice about checking for status codes and keeping detailed documentation. Thanks for sharing your complete experience - it's going to help so many people!

0 coins

This thread has been absolutely invaluable! As someone who just started their unemployment claim journey after being laid off last week, I'm saving this entire conversation as my reference guide. Maxwell's experience perfectly illustrates what can happen when there's an employer dispute, and the community support here is amazing. The key insights I'm taking away: check your payment history for status codes if payments are delayed beyond 10 days, gather ALL written documentation from your employer about your separation, and don't panic if an employer dispute extends the timeline to 4-6 weeks. The fact that Maxwell got all his back pay at once after approval is really reassuring. One question for anyone still following - should I proactively gather documentation now even though my claim just started, just in case my employer decides to contest it later? I have emails about the layoff and my termination letter, but wondering if there's anything else I should be collecting while it's fresh. Thanks to everyone who shared their experiences here - this community is a lifesaver for navigating such a confusing system!

0 coins

Great advice from Sophie! I'd also suggest taking screenshots of your online employee portal if your company has one - sometimes there are announcements about layoffs or restructuring posted there that could be helpful evidence. Also, if you had any conversations with HR about severance, COBRA, or final paycheck details, try to get those in writing via email if possible. Even something like "Thanks for explaining the layoff process today" in an email creates a paper trail. The more documentation you have showing this was a company-initiated separation rather than you quitting, the stronger your position will be if there's a dispute. Maxwell's experience shows how much easier the process becomes when you're well-prepared with evidence!

0 coins

Yes, definitely collect everything now! I learned this the hard way when my employer contested my claim 6 months ago. Having your documentation organized ahead of time is crucial. In addition to what Sophie and Emma mentioned, I'd also suggest keeping a simple timeline document with dates and what happened - like "March 15: Manager told me about layoffs, March 20: received official termination letter, March 22: last day of work." The claims examiner asked me very specific timeline questions during my phone interview. Also, if any coworkers were laid off at the same time, keep their contact info handy - sometimes having witnesses to company-wide layoffs can help your case. The whole process is so much less stressful when you're prepared!

0 coins

This is really helpful information! I'm in a similar situation - I work in NYC but live in Connecticut. I was so confused about which state to file with, but now I understand it's definitely NYS Department of Labor since that's where my employer is located and where my wages were reported. Thanks everyone for clarifying this - it's such a common situation for people who commute across state lines but the rules aren't always clear when you're stressed about being unemployed.

0 coins

@Freya Christensen Exactly! The cross-state commute situation is so common in the tri-state area but it definitely adds confusion when you re'already dealing with job loss stress. I m'glad this thread helped clarify things. Just went through the same process myself - filed with NYS Department of Labor even though I live in NJ, and it was actually pretty straightforward once I knew which state to go with. The key thing is just remembering it follows where you earned the wages, not where you sleep at night!

0 coins

This thread has been super helpful! I'm dealing with a similar situation where I live in Pennsylvania but work in Manhattan. I was getting stressed about potentially filing in the wrong state and having to start over. It's reassuring to know that since my paychecks come from a NY employer and taxes were withheld for NY, I should definitely file with NYS Department of Labor. The interstate commuter situation is definitely more common than people think, especially in areas like NYC where people live across state lines for housing costs but work where the jobs are.

0 coins

@Lucy Taylor You re'absolutely right about the interstate commuter situation being super common! I m'in a similar boat - live in New Jersey but work in NYC. When I first lost my job last year, I made the mistake of calling both states trying to figure out where to file. Wasted so much time! The NY rule is really straightforward once you know it - if your W2 shows New York wages, that s'where you file. The NYS Department of Labor website actually has a pretty clear FAQ section about this exact scenario if anyone needs it in writing. It definitely helps reduce the stress when you know you re'doing it right from the start.

0 coins

Prev1...237238239240241...1378Next