New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amina Diallo

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Just wanted to add my recent experience to help with the timeline expectations! I got approved for NY back pay ($3,400) about 3 weeks ago and it took exactly 2 business days to hit my account with direct deposit through TD Bank. The key thing I learned is to keep refreshing the NY.gov payment history page - mine updated to show "Payment Issued" around 11 PM on day 2, and then the money was pending in my bank account when I woke up the next morning. No email notification at all, which is frustrating but seems to be normal. Miguel, since you got approved yesterday and have direct deposit, I'd expect you'll see movement in your payment history by tomorrow evening at the latest. The $4,800 amount shouldn't cause any delays - mine was processed as one lump sum. Fingers crossed it comes through quickly for you!

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Ravi Malhotra

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Thanks Amina! That's really encouraging to hear about the 2-day timeline with TD Bank. I'm definitely going to be refreshing that payment history page obsessively now. It's so helpful to have all these real timeline examples from people who've actually been through this recently. The lack of email notifications is definitely frustrating - you'd think they'd at least send a quick "payment processed" email or something. I'll keep checking tonight and tomorrow. Really appreciate everyone sharing their experiences here, it makes the waiting so much more bearable when you have realistic expectations!

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I'm in almost the exact same situation as you Miguel! Got approved for $4,200 in NY back pay on Monday and I'm anxiously waiting for it to show up. Reading through all these responses is making me feel so much better about the timeline - sounds like 2-4 business days is pretty normal with direct deposit. I've been checking my NY.gov payment history like every hour but nothing yet. It's crazy how they don't send any notifications, you just have to keep checking everything manually. Really hoping we both see our payments hit soon! This thread is going to be so helpful for other people going through the same thing. The waiting is definitely the worst part when you're behind on bills.

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Sofia Gutierrez

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Lauren, it's so reassuring to know someone else is in the exact same boat! The timing is almost identical too. I've also been obsessively checking that payment history page - it's become like a nervous habit at this point. Based on all the timelines people have shared here, it sounds like we should both see something by Friday at the latest. The fact that so many people got theirs in that 2-4 business day window gives me hope. I'll definitely update here once mine comes through, and I hope you'll do the same! It really does help to have someone going through the same wait. Fingers crossed for both of us!

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Asher Levin

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Just to add - if you do elect coverage, you need to file the application within 30 days of starting your business, or within 30 days of deciding you want coverage. Don't wait too long to make this decision!

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Kaitlyn Jenkins

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I've been self-employed for 2 years and went through this same confusion! Here's what I learned: the elective coverage costs about 0.5% of your reported earnings (so if you report $50k, you'd pay around $250 annually). You have to pay into it for at least one full quarter before you can collect benefits, and you need to meet the same earnings requirements as regular employees. The tricky part is you have to report your earnings quarterly and pay the taxes even if you haven't been paid by clients yet. I decided it was worth it for the peace of mind, especially since freelance work can be unpredictable. Just make sure to keep good records of all your business income if you sign up!

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Carmen Ortiz

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I was in a similar situation last year - went from freelancing to a full-time job. Had trouble getting through to NYS Department of Labor when I needed to check my eligibility after getting laid off 8 months later. Ended up using this service called Claimyr (claimyr.com) that helped me actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of trying to call myself.

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MidnightRider

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How does that work exactly? I've been trying to reach someone at NYS Department of Labor for weeks about my claim status.

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Andre Laurent

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just to add - even though you don't pay unemployment tax as self employed, you might want to consider if there are any other benefits you're missing out on. like workers comp, disability insurance, etc. the whole benefits package can be pretty different between 1099 and W2

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Ethan Clark

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I was in almost the exact same situation last year - making $780/week when I got laid off. Like others mentioned, the benefit calculation isn't straightforward but I ended up getting about $375/week. One thing I wish I'd known is that you can actually do a rough estimate yourself: they typically take your highest quarter earnings, divide by 26, then apply the benefit formula (around 50% but varies). Also worth noting that benefits are taxable, so factor that in when budgeting. The good news is that at your income level, unemployment should cover most basic expenses, though you'll definitely need to tighten the belt a bit. Start organizing your paperwork now like others suggested - having everything ready makes the application process much smoother!

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Thanks for sharing your experience @Ethan Clark! That's really reassuring to hear from someone who was in almost the exact same situation. The 50% calculation makes sense and $375/week sounds manageable for basic expenses. I didn't realize the benefits are taxable though - that's definitely something to factor in when planning. Did you have them withhold taxes from your weekly payments or did you just handle it at tax time? I'm trying to get all my ducks in a row now just in case the layoffs at my company actually happen.

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Toot-n-Mighty

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The base period lag that @Misterclamation Skyblue mentioned is really important to understand! I learned this the hard way when I filed - had gotten a nice promotion 2 months before getting laid off but none of those higher earnings counted because of the base period rules. Also wanted to add that New York has something called an "Alternate Base Period" if your regular base period doesn't qualify you or gives you a really low benefit amount. It uses more recent quarters including some of your most recent earnings. Definitely worth asking about if your initial calculation seems off. The whole system is designed to be conservative and use established earning patterns rather than your absolute most recent pay, which can be frustrating but does provide some stability in the calculation.

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@Toot-n-Mighty That's really valuable information about the Alternate Base Period! I had no idea that was even an option. It's frustrating that the system doesn't automatically use whichever calculation gives you the higher benefit amount. Do you know if you have to specifically request the alternate calculation or do they offer it automatically if your regular base period doesn't work out well? This whole thread has been so helpful - I'm feeling much more prepared now in case I do end up needing to file. It sounds like even though the system is complicated, there are at least some safeguards in place to help people who've had recent job changes or promotions.

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Nia Wilson

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The texting option is completely useless tbh. Been waiting 2 weeks for a response

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u actually got a text back? I never even got confirmation they received my msg 👀

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Jabari-Jo

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So frustrating! I've been dealing with the same issue for almost a month now. What really gets me is that they keep saying to "try again later" but there's never actually a good time to call. I did finally get some movement by filing a complaint through the NY DOL website - at least got an email confirmation that way. Also heard from a friend that some local unemployment offices are doing in-person appointments again, might be worth checking if there's one near you. Hang in there everyone, this system is broken but we gotta keep pushing through! 💪

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