New York Unemployment

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  • Redial until on hold
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Kylo Ren

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The system is so confusing! I reported my part-time earnings last week and now my claim status changed to 'under review.' Should I be worried? I made sure to report everything honestly.

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Malik Johnson

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Don't panic! "Under review" is pretty normal when you first start reporting part-time earnings. They just need to verify your income and adjust your benefit calculation. It usually takes 1-2 weeks to process. As long as you reported everything accurately like you said, you should be fine. The system flags any changes to review them manually. Just keep certifying your weekly claims as usual while you wait.

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Ava Martinez

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Just wanted to add that when you do sign up for Uber, make sure to keep detailed records of all your earnings - not just what Uber reports to you, but also track your mileage, gas, car maintenance costs, etc. NYS Department of Labor wants to know your gross earnings from ride sharing, but you'll also need those expense records for tax purposes since you'll be considered an independent contractor. Also, don't forget that Uber earnings can be unpredictable - some weeks you might make $50, others $300 - so always report the actual amount you earned that specific week on your certification.

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Yara Elias

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This is really helpful advice about keeping detailed records! I hadn't thought about tracking all the car expenses. Do you know if there's a specific app or method that works best for tracking mileage and expenses for Uber drivers? I want to make sure I'm doing this right from the start since I'll need those records for both unemployment reporting and taxes next year.

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Ethan Clark

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@Logan Stewart, I went through a similar situation last year after being laid off from my manufacturing job. The 26 weeks (6 months) is standard, but I'd strongly recommend starting your job search immediately and not waiting. I also found that NYS Department of Labor has some good resources for manufacturing workers - they sometimes have job fairs specifically for our industry and retraining programs if you want to learn new skills. Don't forget to apply for your benefits right away since there's usually a waiting period. The weekly amount will be based on your previous 8 years of earnings, so with your work history you should qualify for a decent benefit amount. Good luck!

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@Ethan Clark That s'really encouraging to hear from someone who went through the same thing! I didn t'know NYS Department of Labor had manufacturing-specific job fairs - that sounds perfect for my situation. Do you remember how you found out about those events? And you re'absolutely right about starting the search immediately. I m'already worried about that 6-month timeline going by too fast. Thanks for the advice about applying right away too - I was planning to take a few days to decompress but I guess time is money here.

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Amara Nwosu

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Just to clarify something that might be confusing - when people say "6 months" they mean 26 weeks total, but you typically get paid every two weeks, so you'll receive about 13 payments spread over those 6 months. Also, there's usually a one-week waiting period before your first payment, so factor that into your planning. With 8 years at your job and two kids, you'll probably qualify for a decent weekly benefit amount. I'd recommend calculating your expected monthly income from UI benefits and comparing it to your mortgage and expenses ASAP so you know exactly what your budget looks like. The NYS Department of Labor website has a benefit calculator that can give you a rough estimate based on your previous earnings.

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Amara Okafor

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This is really helpful information about the payment structure! I hadn't thought about the fact that it's bi-weekly payments rather than monthly. That one-week waiting period is something I definitely need to factor in too - sounds like I should apply immediately and maybe have some savings ready to cover that first week. The benefit calculator on the NYS Department of Labor website sounds like exactly what I need to plan my budget. Thanks for breaking this down so clearly!

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StarStrider

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Just wanted to add my two cents as someone who went through this process recently. I was in a similar boat - waited about 6 weeks to file because I thought I had to be completely out of work for 30 days first (which is totally wrong, but that's what I believed). The key thing that helped my case was being able to show WHERE I got that wrong information from - in my case it was from my company's HR handbook that had outdated info. Like others have mentioned, having that paper trail of misinformation from an "official" source really strengthens your case. One thing I didn't see mentioned yet - if you do get approved for backdating, make sure you understand that you'll still need to meet all the other weekly requirements for those backdated weeks. So if they ask you to certify for those past weeks, you'll need to honestly answer whether you were able and available for work, actively seeking employment, etc. during that time period. The good news is your text evidence sounds really solid. "Part-time workers don't qualify" is such a specific and clearly wrong statement that it should carry a lot of weight with the examiner. Good luck with your request!

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Yuki Tanaka

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That's a really important point about still needing to meet the weekly requirements for those backdated weeks! I hadn't thought about that aspect - I'll need to make sure I can honestly say I was able and available for work during those months I didn't file. Fortunately I was actively job hunting the whole time and kept records of applications I submitted, so that should help. The HR handbook situation you described sounds similar to mine with getting wrong info from an official company source. Thanks for the heads up about the weekly certification requirements for backdated periods - that's definitely something to keep in mind! @f276654cb9eb

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Adaline Wong

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I'm dealing with a very similar situation right now! Lost my job in February but didn't file until last week because my HR department told me I needed to wait 60 days before applying (which I now know is completely false). I've been reading through all these responses and I'm getting so much useful information about the backdating process. One thing I wanted to add that might help others - when I called the NYSDOL customer service line to ask about backdating, the representative told me to make sure I submit my request within 30 days of filing my initial claim. Apparently there's an informal deadline they follow, so don't wait too long to submit that backdating paperwork! I'm planning to include screenshots of the email where HR told me about the "60-day waiting period" along with a timeline of events like others suggested. Seeing all these success stories with employer misinformation gives me hope that we both might have a decent shot at getting some of those lost weeks back. The key seems to be having that paper trail showing we received wrong information from someone in authority. Thanks everyone for sharing your experiences - this thread has been incredibly helpful for figuring out how to approach this situation!

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Sean O'Donnell

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That 30-day deadline for submitting backdating requests is really important info - thanks for sharing that! I had no idea there was an informal timeline they follow. That definitely adds some urgency to getting all my documentation together. Your situation with HR telling you about a fake "60-day waiting period" sounds just as frustrating as all our part-time worker misinformation stories. It's crazy how many employers are giving out completely wrong advice about unemployment eligibility! I'm definitely going to submit my request this week now that I know about that 30-day window. Good luck with your case - sounds like you have solid evidence with that HR email! @d5aaa21697d4

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Yara Sayegh

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I'm sorry you're going through this tough situation. From what I understand about NY unemployment law, failing a drug test is generally considered "misconduct connected with work" which would disqualify you from benefits. However, every case is different and there can be nuances - like whether your employer had a clear drug policy that was properly communicated, or if there were any medical factors involved. I'd recommend filing your claim anyway since the determination process will review all the specifics of your case. You have nothing to lose by applying, and if you're denied, you can always appeal. Make sure to gather any documentation about your employment, the drug test process, and your termination. Good luck!

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Jayden Hill

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This is really helpful advice! I'm wondering though - if someone does get denied initially, how strong are the chances on appeal? And do you know if having a clean work record before this incident makes any difference in how they evaluate the case?

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Andre Dupont

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Hey Tobias, I'm really sorry you're dealing with this situation. I actually work in HR and have seen cases like yours before. While failing a drug test is typically classified as misconduct, there are some factors that could potentially work in your favor. For instance, if your employer didn't have a clearly written drug policy in your employee handbook, or if they didn't follow proper testing procedures, that could be grounds for your claim. Also, the timing matters - some people have successfully argued that off-duty conduct shouldn't disqualify them if it didn't directly impact their work performance. I'd definitely recommend filing your claim and being completely honest about the circumstances. Make sure to mention your 8 months of good work history too, as that shows you were a reliable employee. The worst case scenario is they deny it, but at least you'll have tried. And if denied, the appeal process gives you another chance to present your case with more documentation.

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Javier Cruz

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Ugh, same exact thing happening to me! Been trying since Sunday and the site just keeps crashing or giving me that "request cannot be processed" error. Really stressing me out because I have bills due this week too. The fact that this happens EVERY month is just unacceptable - how are we supposed to survive when their ancient system can't handle basic traffic? Going to try some of the suggestions here like using Firefox and trying at weird hours. If that doesn't work I might have to look into that claimyr service people are mentioning. This whole situation is just ridiculous.

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I feel your pain! Just went through the exact same thing last week. The Firefox suggestion actually worked for me - apparently Chrome has some weird compatibility issues with their outdated system. Also try clearing your cookies/cache completely before attempting. The 2-3am time slot seems to be the sweet spot when fewer people are hammering the servers. Don't give up!

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This is absolutely maddening! I've been dealing with the same certification nightmare since Sunday. Tried every browser, cleared cache, even borrowed my friend's computer thinking it was my device. Nothing works! The site either times out completely or gives me that useless "technical difficulties" message. I'm supposed to get my payment today and now I'm panicking about making rent. Called 47 times yesterday and either got busy signals or sat on hold for over an hour before getting disconnected. How is this even legal? We depend on these benefits to survive and their system fails us every single week. I'm honestly at my breaking point with NYSDOL's incompetence. Going to try the late night approach tonight but if that doesn't work I might have to look into some of these third-party services people are mentioning just to talk to an actual human being.

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