Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
I feel your frustration - I went through something similar about 6 weeks ago. One thing that helped me was contacting my local assembly member's office. They have a constituent services department that can sometimes help escalate issues with state agencies. It's not a guarantee but they were able to get my case looked at within a few days when I couldn't get through by phone. You can find your rep at nyassembly.gov and most have online contact forms. Worth a shot while you're still trying the other methods people mentioned. Hope you get this resolved before rent is due!
That's actually really helpful advice! I never thought about reaching out to my assembly member. How long did it take for them to respond when you contacted them? And did they actually help resolve your specific issue or just get you connected to someone at DOL?
Join the conversation
This is exactly what I needed to see right now! I'm in week 3 of review with a severance situation and have been losing sleep over this. Your detailed timeline breakdown is so helpful - knowing that your employer submitted docs on Jan 14th and you were assigned on Jan 17th gives me realistic expectations for the process. I had no idea about the different office area codes! I actually got a call from a 607 number two days ago that I let go to voicemail thinking it was a spam call. Nothing important thankfully, but now I know to answer any calls from 607 or 518 during business hours. The fact that Binghamton office tends to process faster is encouraging since I'm in central NY. Planning to call tomorrow to check if my claim has been assigned yet - that 30 minute call you made sounds like it was totally worth it for the peace of mind and concrete information. Thanks for sharing all the specific details and encouraging everyone not to give up. Posts like this make such a difference when you're stuck in that "under review" limbo with bills piling up. Will definitely keep certifying weekly and hopefully can share some good news soon!
That missed 607 call situation is exactly why this thread is so valuable! I probably would have made the same mistake. It's frustrating that the system doesn't do a better job of communicating these details upfront - like letting people know which area codes to watch for or that "under review" doesn't actually update when you get assigned. Since you're hitting week 3, tomorrow sounds like perfect timing for that status call. Based on what everyone's shared, you should be able to get concrete info about whether your employer has submitted everything and if you've been assigned to a caseworker yet. That 30-minute investment seems to give so much more useful information than weeks of checking the online portal. The Binghamton office efficiency reports are really encouraging! Sounds like once things start moving there, people are seeing results pretty quickly. Keeping my fingers crossed that your call tomorrow gives you some positive updates and maybe even gets things moving faster. Definitely keep us posted on what you find out - these real-time updates help all of us understand what to expect at different stages of the process!
This is incredibly detailed and helpful - thank you so much for breaking down your entire experience! I just filed my claim last week and also received a severance package, so reading about your timeline is giving me realistic expectations instead of just anxiously checking my account every day. The tip about the 607/518 area codes is huge - I definitely would have ignored those calls thinking they were spam. Already saved both area codes in my phone as "NY Unemployment" so I don't miss anything important. It's really encouraging to hear that the Binghamton office moves relatively quickly once claims are assigned. The fact that your employer submitted everything promptly and didn't contest the severance gives me hope since my former employer has been cooperative throughout this process too. Planning to call at the 3-week mark like others have suggested to check my assignment status. The waiting is definitely stressful, especially with bills coming due, but knowing that 4-6 weeks is normal for severance cases helps me set better expectations. Keep us posted on your payment! Based on what the agent told you, sounds like you should hear something very soon. Really appreciate you sharing all these specific details - posts like this are lifesavers for those of us just starting this process.
Join the conversation
Make sure you keep track of any wages you earn in your final week of unemployment. Even if you only work a few days, you need to report those earnings on your last certification. NYS Department of Labor is pretty strict about accurate wage reporting.
Just wanted to add - when you report your return to work, make sure you have your start date and employer information ready. The system will ask for your new employer's name and address. Also, if you're starting part-time initially, you might still be eligible for partial benefits, so don't assume you need to completely stop your claim right away. The system will calculate if you're still eligible based on your reduced hours/wages.
That's a really good point about part-time work! I didn't realize you could still get partial benefits if you're starting with reduced hours. Is there a minimum number of hours you have to work before they cut off benefits completely?
Join the conversation
Same thing happened to my friend last year - they wanted to change her from day shift to overnight and she couldn't do it because of her kids. She documented the whole thing and when they fired her she got approved for unemployment. The key is showing you didn't just quit.
The schedule change situation you're describing sounds like constructive dismissal - when an employer makes your working conditions so unreasonable that you're essentially forced to quit. In NY, if you can show that refusing the schedule change was reasonable (like having family obligations or other legitimate hardship), and they terminate you for it, that should qualify as involuntary separation. Just make sure to get everything in writing - ask for the schedule change demand via email, document your response explaining why it's not feasible, and keep records of the termination if it happens. This paper trail will be crucial if you need to file for benefits or appeal a denial.
This is really good advice about constructive dismissal - I hadn't heard that term before but it sounds exactly like what's happening to me. Should I send an email to my supervisor asking them to put the schedule change ultimatum in writing, or would that seem confrontational? I'm worried about making things worse but I also want to protect myself if this goes badly.
Ruby Blake
This thread has been incredibly eye-opening! I'm in a similar boat - got furloughed from my office job last week and my boss said they'd "probably" bring me back in a month or two. After reading everyone's experiences, I realize I was naive thinking I could just wait it out without doing work searches. The distinction between informal furlough and official standby status that @Beth Ford explained makes total sense now. I'm going to call my HR department tomorrow to see if they filed any standby paperwork (doubt it based on what others have shared), and then start my work search activities ASAP. Better safe than sorry when it comes to unemployment benefits! Thanks to everyone who shared their stories - this community is way more helpful than trying to navigate the confusing DOL website alone.
0 coins
Sunny Wang
•@Ruby Blake you re'absolutely doing the right thing by being proactive! I just went through this whole process myself a few months ago and wish I had found a thread like this earlier. One thing that really helped me was keeping detailed records of all my work search activities - not just the basic info the DOL requires, but also notes about what I learned from each application or contact. It actually made me feel more productive during what was otherwise a really stressful waiting period. Plus if you do end up finding something better than your original job, you ll'be glad you took the search seriously rather than just going through the motions. Hope your HR department has good news about the standby status, but either way sounds like you ve'got a solid plan!
0 coins
Brandon Parker
This whole thread has been a lifesaver! I'm currently on week 2 of my furlough from a manufacturing job and was totally confused about the work search requirements. Reading everyone's experiences really clarifies things - sounds like unless there's official standby paperwork filed (which most employers don't seem to know about), we're all in the same boat of needing to do those 3 weekly work searches. What's really frustrating is that my supervisor made it sound like I'd definitely be back in 4-6 weeks, but now I'm realizing that's just an informal promise, not the official standby status. I'm going to start my work searches this week and maybe use this time to explore some better opportunities in my field. At least if my old job does call me back, I can always say yes to the recall. Thanks everyone for sharing your stories - this is exactly the kind of real-world advice you can't find on the official government sites!
0 coins