The NYS Department of Labor system is such a nightmare for small business owners. I spent three months going back and forth with different departments just to get my unemployment tax number straightened out. They kept sending me forms that didn't apply to my situation.

I went through this exact process last year and it was definitely confusing at first! Here's what worked for me: Start with the my.ny.gov portal and look for "Register a Business" under the business services section. You'll need your Federal EIN ready, then you can apply for both your State Unemployment Insurance (SUI) number and Workers' Compensation at the same time. The key is to register as soon as you think you might become liable - you don't have to wait until you actually hire someone. I found it much easier to do everything online rather than trying to call. The whole process took about 2 weeks to get my account numbers back. Don't stress too much about missing deadlines - as long as you register before you're actually liable for payments, you should be fine.

I went through this exact situation about 2 years ago and learned some hard lessons. You definitely cannot get unemployment while on medical leave - the weekly certification questions will trip you up immediately since you have to confirm you're able and available to work. Here's what I wish someone had told me from the start: apply for NY State Disability AND check if your employer offers short-term disability insurance at the same time. The state disability is pathetic at $170/week, but if your company has a supplemental policy, it can pay 60-70% of your salary. Also, look into NY Paid Family Leave if you have a family member who can help care for you during recovery. It pays way better than regular disability (around 67% of salary). The key is understanding that these programs can sometimes overlap or supplement each other. One more thing - document EVERYTHING with your doctor. The way they describe your condition and limitations on the paperwork makes a huge difference in approvals and benefit amounts. My first disability application got denied because the forms weren't detailed enough. The financial stress during medical recovery is real, but don't risk unemployment fraud charges by applying for UI when you know you're not able to work. Focus on the legitimate programs designed for your situation. Wishing you a smooth recovery! 🙏

I'm dealing with something similar and this thread has been incredibly eye-opening! I had no idea there were so many different programs and that they could potentially work together. The gap between unemployment benefits and disability is absolutely crazy - $170/week in NY is basically nothing. From reading everyone's experiences, it sounds like the key is to cast a wide net and apply for multiple programs simultaneously rather than just focusing on one. I'm definitely going to check with my HR about supplemental disability insurance and look into that Paid Family Leave option too. Has anyone had luck with the appeals process if you get initially denied for disability? I'm worried about the paperwork being filled out correctly the first time since it seems like the doctor's wording makes such a huge difference in whether you get approved. Also, for those who mentioned claimyr.com - is there a similar service for the disability system or do you just have to deal with those phone lines yourself? The unemployment system seems impossible to reach, so I'm assuming disability isn't much better. Thanks to everyone for sharing their experiences. It's making a stressful situation feel a lot more manageable knowing there are actual options out there!

same boat here, filed twice in 18 months and no problems. just make sure you file within the right timeframe after getting laid off

I was in a similar situation - filed my first claim in early 2023, then got rehired for about 6 months before being laid off again. The key thing is making sure you earned enough wages between claims to establish a new benefit year. NYS DOL will automatically calculate whether you qualify based on your work history. Don't worry about being "flagged" - layoffs are unfortunately common and they understand people may need to file multiple legitimate claims. Just be honest about your work dates and wages on the application.

mine is next week too! so nervous about it. did you get the packet of documents from your employer yet? they're supposed to send you copies of everything they plan to use

Just went through this process two months ago and won my appeal! A few practical tips: 1) Write down your key points beforehand and stick to them - don't let the employer's accusations throw you off track. 2) If you have any witnesses (coworkers who can verify the safety issues), make sure they're available during the hearing time. 3) The judge will ask you directly about the circumstances of your termination, so practice explaining the timeline clearly. 4) Don't be afraid to ask the judge to repeat questions if you didn't hear clearly - it's a phone hearing so audio can be spotty. Most importantly, emphasize that your safety complaints were made in good faith and that the "performance issues" only came up after you complained. Good luck!

Just went through this same nightmare last month. The Watertown Career Center at 1000 Coffeen St is still open but they literally cannot touch unemployment claims anymore - it's all done through Albany now. What worked for me was calling the main number (888-209-8124) at exactly 8:00am on a Tuesday. Took about 45 minutes on hold but I finally got through. Also heard good things about that claimyr service people mentioned. Don't waste gas driving around to offices - they'll just tell you the same thing. The whole system is frustrating but you gotta work within it now 😤

Been in the same boat as you @Maggie Martinez - it's incredibly frustrating when you're already stressed about unemployment and can't even get basic help. I actually had success using a combination of what everyone mentioned here. Called the 888 number at 7:45am on a Wednesday (seems like weekday mornings are key), and when that didn't work after a few tries, I bit the bullet and used claimyr. Yes it costs money but honestly when you're desperate and need answers, $20 is worth not losing your sanity. The physical office thing is dead - learned that the hard way after driving to three different locations 🤦‍♀️ Also pro tip: if you have any local state assembly member contacts, sometimes their offices can help expedite things. Don't give up!