Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
I'm in the exact same boat right now and this thread has been such a lifesaver to find! Been trying to certify for almost 3 weeks with constant website crashes and I've called probably 85+ times with nothing but busy signals. The financial stress is getting really scary when you can't even access the benefits you desperately need. Thank you everyone for sharing all these solutions - I'm definitely going to try that automated phone certification number (1-888-581-5812) that @Aaron mentioned at 6am tomorrow, plus that button sequence strategy. It's absolutely insane that we need a whole community guide just to access our own benefits, but seeing so many people eventually break through this broken system gives me real hope. The fact that this thread exists shows how completely failed the NY unemployment system is right now, but at least we're all helping each other survive this nightmare. I'll definitely report back if any of these methods work for me - fingers crossed!
@Andre I just joined this community after being stuck in the exact same nightmare for the past 10 days! 85+ calls is absolutely brutal and I completely feel your panic about the financial situation - being unemployed and then having the safety net itself be completely broken is just devastating. I've been dealing with identical issues: website crashes every single time I try to certify and phone lines that are totally unreachable. It's both horrible and somehow reassuring to see how widespread this problem is. I'm also planning to try that automated phone certification number (1-888-581-5812) at 6am tomorrow with @Aaron's button sequence strategy based on all the success stories here. You're absolutely right that it's insane we need an entire underground support network just to access our own benefits, but this community has been a real lifeline when the official system completely abandons us. The fact that so many people have eventually broken through this mess gives me genuine hope that persistence will pay off for all of us. Please keep us updated on how the automated phone line works for you - we're all rooting for each other in this broken system!
I just discovered this thread and I'm honestly relieved to find I'm not the only one going through this absolute nightmare! I've been stuck trying to certify for the past 2 weeks and it's been a complete disaster. The website crashes every single time I hit submit - I'll fill out all my weekly certification questions and then get some generic error page when I try to complete it. Meanwhile, I've probably called the main unemployment line about 45 times and either get busy signals immediately or that automated message that keeps me on hold for 20 minutes before hanging up on me. The financial stress is getting really intense since I'm already behind on some bills and my savings are running low. Reading through all the solutions people have shared here gives me so much hope though! I'm definitely going to try that automated phone certification number (1-888-581-5812) first thing tomorrow morning at 6am, and if that doesn't work I'll attempt the button sequence strategy that @Aaron shared. It's completely ridiculous that we need a whole community playbook just to access benefits we've paid into, but I'm so grateful everyone here is sharing what actually works when the official system totally fails us. This thread is like finding a lighthouse in a storm - thank you all for the support and practical advice!
@Miguel I just joined this community after going through the exact same frustrating experience for the past week! 45 calls with nothing but busy signals and automated hangups is absolutely maddening, and I totally understand that financial panic when you're already behind on bills and the system that's supposed to help you is completely broken. I've been having identical issues - website crashes every time during certification submission and phone lines that are totally inaccessible. It's both devastating and oddly comforting to see how many of us are trapped in this nightmare together. That automated phone certification number (1-888-581-5812) really seems to be the golden ticket based on everyone's success stories here - I'm planning to try it at 6am tomorrow too, along with @Aaron's button sequence strategy if needed. You're absolutely right that it's ridiculous we need an entire community support network just to access our own benefits, but this thread has been an incredible lifeline when the official system completely abandons us. The lighthouse analogy is perfect - that's exactly what finding this community feels like! Seeing so many people eventually break through gives me real hope that we'll all get through this broken mess eventually. Please keep us updated on how the automated phone line works for you tomorrow - we're all in this together!
Join the conversation
Just want to add that weekends and holidays don't extend the 30-day deadline. So if day 30 falls on a Saturday, you still need to have it submitted by then, not the following Monday. NYS Department of Labor is pretty strict about this.
One thing to keep in mind is that you should also gather all your supporting documentation while you're preparing your protest. Don't wait until the last minute - start collecting pay stubs, termination letters, medical records, or whatever evidence supports your case right away. The 30-day window goes by faster than you think, especially if you need to track down paperwork from former employers or doctors.
Join the conversation
This thread has been incredibly helpful! I'm dealing with the exact same situation - my benefits stopped in February and I've been stuck with "pending review" status for 4 weeks now with zero communication from NYSDOL. Like everyone else, I've tried the main line countless times with no luck. The technical support line tip (888-209-8124, press 1 then 6) with the 8:00 AM sharp timing strategy is exactly what I needed to hear. Lucas's success story really gives me hope that this actually works! I'm setting my alarm for 7:55 AM tomorrow to try this approach. It's both frustrating and validating to see how widespread this problem is, especially for February 2025 claims. The fact that we're all having to share workarounds and detective strategies just to access benefits we've earned is completely unacceptable, but I'm grateful this community exists to help each other navigate this broken system. I'll definitely report back if I have any success with the early morning call. Thank you everyone for sharing your experiences and keeping hope alive - this thread has given me more actionable advice than weeks of trying to deal with NYSDOL on my own!
Abigail, I'm so glad you found this thread helpful too! I just joined this community myself because I'm in almost exactly the same situation - benefits stopped in February, stuck on "pending review" for weeks, and getting absolutely nowhere through normal channels. It's both reassuring and infuriating to see how many of us are dealing with this identical problem. The 8:00 AM sharp timing for that technical support line really does seem to be the key based on all the success stories here. I'm also setting my alarm early tomorrow to try this approach - maybe if a bunch of us try it we can compare notes on what works best. It's completely ridiculous that we have to coordinate like this just to access our own benefits, but at least we're not going through this nightmare alone. Please keep us posted on how your call goes tomorrow - every success story helps motivate the rest of us to keep pushing through this broken system!
I'm so sorry to see how many people are going through this same nightmare! I just joined this community because I'm dealing with an almost identical situation - my NY unemployment benefits stopped coming in late February and I've been stuck with "claim under review" status for 5 weeks now. Like everyone else here, I've tried calling the main line dozens of times with nothing but busy signals or that frustrating new automated message. Reading through all these experiences has been both validating and heartbreaking - it's clear this is a massive systemic failure, especially affecting February 2025 claims. The fact that we all have to crowdsource solutions and share detective work just to access benefits we've earned is absolutely unacceptable. I'm definitely going to try that technical support line (888-209-8124, press 1 then 6) at exactly 8:00 AM sharp tomorrow morning based on Amelia's timing advice and Lucas's success story. If that doesn't work, I'll look into Claimyr and contact my assembly rep like others have suggested. It's ridiculous that we have to become amateur investigators just to get our own money, but this thread has given me more hope and actionable strategies than weeks of trying to navigate NYSDOL alone. Thank you all for sharing your tips and experiences - I'll definitely report back with any updates. We're all in this together and it's clear this community is way more helpful than the actual unemployment office!
Join the conversation
been through this twice with my restaurant, honestly the NYS Department of Labor forms are pretty straightforward once you get the hang of it
Just went through this exact situation last month with my consulting firm. One key thing - make sure you respond to the Notice of Claim within the 10-day window even if you're not contesting it. I missed that deadline once and it created unnecessary complications. Also, your former employees might need a wage verification letter from you showing their earnings history - keep those pay records easily accessible. The whole process is actually less scary than it seems once you get that first notice and see what they're asking for.
Mason Lopez
Same thing happened to my friend last year - they wanted to change her from day shift to overnight and she couldn't do it because of her kids. She documented the whole thing and when they fired her she got approved for unemployment. The key is showing you didn't just quit.
0 coins
Amina Bah
The schedule change situation you're describing sounds like constructive dismissal - when an employer makes your working conditions so unreasonable that you're essentially forced to quit. In NY, if you can show that refusing the schedule change was reasonable (like having family obligations or other legitimate hardship), and they terminate you for it, that should qualify as involuntary separation. Just make sure to get everything in writing - ask for the schedule change demand via email, document your response explaining why it's not feasible, and keep records of the termination if it happens. This paper trail will be crucial if you need to file for benefits or appeal a denial.
0 coins
Anastasia Sokolov
•This is really good advice about constructive dismissal - I hadn't heard that term before but it sounds exactly like what's happening to me. Should I send an email to my supervisor asking them to put the schedule change ultimatum in writing, or would that seem confrontational? I'm worried about making things worse but I also want to protect myself if this goes badly.
0 coins