New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Carmen Diaz

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I'm in a similar situation - my company just announced they're filing Chapter 7 (complete liquidation) next month and we're all getting laid off. Reading through these responses is really helpful! Quick question for those who've been through this - did you need any special documentation from the company about the bankruptcy filing itself, or was the standard layoff notice sufficient for NYS DOL? I want to make sure I have everything ready when I file my claim.

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LunarEclipse

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The standard layoff notice should be sufficient for NYS DOL - they don't typically require bankruptcy court documents for UI claims. However, I'd recommend keeping any official notice about the Chapter 7 filing just in case, along with your final paystub and the layoff letter. Chapter 7 is actually even more straightforward than Chapter 11 since there's no question about potential recall - the company is definitely closing permanently, which makes your case for UI benefits very clear-cut.

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Dmitry Popov

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I work for a benefits consulting firm and deal with these situations regularly. Bankruptcy absolutely does NOT disqualify you from unemployment benefits in New York. The UI system is funded by employer taxes paid over time into the state trust fund, so your bankrupt employer's current financial situation is irrelevant. File your claim immediately - waiting could cost you benefits for those weeks. Document everything: your layoff notice, final paystub, and any communication about the bankruptcy. NYS DOL sees involuntary layoffs due to business closure/downsizing as the most straightforward UI cases. You should have no problems getting approved.

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This is exactly the kind of professional insight I was hoping to find! Really appreciate you sharing your expertise from the benefits consulting side. It's reassuring to know that these bankruptcy layoffs are actually considered straightforward cases by NYS DOL. I feel much more confident about filing now. One quick follow-up - when you say "document everything," should I also keep records of any severance payments they might offer, even if it's minimal due to the bankruptcy?

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Definitely keep certifying weekly - that's the most important thing! I went through something similar last year where I got a denial letter but the system still let me certify. Turned out there was an error in how they calculated my base period earnings. The key is getting through to an actual person to sort it out. I know everyone's mentioning claimyr.com and honestly it's worth trying - I was skeptical at first but after spending literally days trying to call myself with no luck, I gave it a shot and got connected to an agent within a few hours. Also make sure to appeal that denial ASAP since there's a 30-day window. The NY unemployment system is a mess but don't give up on what you might be entitled to!

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NebulaNinja

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This is exactly what I needed to hear! I've been so stressed about this whole situation. I'm definitely going to keep certifying and file that appeal right away. The claimyr thing seems to be working for a lot of people here so I might give that a try too if I can't get through the regular way. Thanks for sharing your experience - it gives me hope that this can actually get resolved!

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I went through almost the exact same thing earlier this year! Got a denial letter but could still certify weekly - it's so confusing and stressful. Here's what I learned: definitely keep certifying no matter what (you can't get backpay for weeks you don't certify), and definitely appeal that denial letter ASAP since you only have 30 days. The system is honestly a disaster - sometimes they have duplicate claims, sometimes there are calculation errors, sometimes it's just a glitch. The only way to really figure out what's going on is to talk to a live person, which as everyone here knows is nearly impossible. I ended up having to use one of those callback services too after trying for weeks on my own. Don't panic though - lots of people here have had similar experiences and got it sorted out eventually. Just make sure you document everything and keep those weekly certifications going!

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Luca Russo

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Thanks for sharing your experience! It's really reassuring to know I'm not the only one dealing with this chaos. The whole situation has been so stressful - getting denied but still being able to certify makes no sense. I'm definitely going to keep certifying weekly and get that appeal filed ASAP. Did you end up getting your benefits sorted out in the end? And how long did the whole process take once you finally got through to someone?

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Anna Xian

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I'm so sorry you're dealing with this frustrating situation! 4 months is absolutely unacceptable. I went through something similar last year and wanted to share what finally worked for me after weeks of the same nightmare. Here's my strategy that eventually broke through: 1. **Call at 7:58am sharp** - Set multiple alarms and be ready to dial the second your clock hits 7:58. Don't wait until 8:00 when everyone else calls. 2. **Use the "redial immediately" method** - As soon as you get the busy message, hang up and redial instantly. Don't wait. I did this for about 90 minutes straight and finally got through. 3. **Have EVERYTHING ready** - Your SSN, PIN, mailing address, dates of unemployment, and any work you've done since filing. Also have a pen and paper to write down confirmation numbers. 4. **Document your 4 months of attempts** - This is actually valuable evidence for "good cause" when they ask why your waiting week is so late. The agent I finally reached was actually very helpful once I got through. They processed my delayed waiting week and all my backpay in one call. The key was explaining that I'd been consistently trying to reach them but couldn't get through due to the phone system issues. Don't give up! Your benefits are waiting for you - it's just a matter of breaking through this terrible system. The 4 months of documentation you have will actually work in your favor.

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Luca Ferrari

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@Anna Xian - Thank you so much for the detailed strategy! The 7:58am timing makes perfect sense - get in just before the rush hits at 8:00am. I love the redial "immediately approach" too rather than waiting between attempts. Quick question about the 90 minutes of constant redialing - did you take any breaks during that time or literally redial nonstop? I m'worried about my phone overheating or the system flagging me as spam if I call too frequently, but maybe I m'overthinking it. It s'really encouraging to hear that the agent was helpful once you got through and processed everything in one call. That gives me hope that all this documentation I ve'been keeping will actually pay off when I finally break through. I m'going to try your 7:58am strategy tomorrow morning with everything organized and ready to go. After 4 months of this nightmare, I m'willing to try anything! Thanks for sharing what worked for you - these success stories keep me going when I want to give up.

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I'm so sorry you're going through this - 4 months is completely unacceptable! I just joined this community because I'm facing a similar situation (locked out for 6 weeks now) and this thread has been incredibly helpful. Based on everything I've read here, I'm planning to combine multiple strategies this week: the 7:58am calling trick with constant redialing, contacting my state representative's office, and filing a complaint with the DOL Advocate Office using that number someone shared (855-528-5618). What really gives me hope is seeing how many people eventually broke through after months of trying. Your documentation of 4 months of call attempts is actually going to be your strongest asset when you finally get through - that's solid "good cause" evidence for your delayed waiting week claim. Have you tried the Claimyr service that a few people mentioned? I'm normally skeptical of third-party services, but after reading the success stories here, I'm considering it as a backup option if the direct calling doesn't work. Stay strong - we're all rooting for you to finally get through this broken system and get the benefits you deserve!

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@Dmitry Petrov - Welcome to this unfortunately necessary support group! Your multi-strategy approach sounds really solid. I ve'been following this thread closely and it seems like the people who break through fastest are the ones who hit the system from multiple angles simultaneously like you re'planning. I haven t'tried Claimyr yet but after reading the positive experiences here, I m'seriously considering it too. The fact that multiple people mentioned it working when nothing else did is pretty compelling, even though I m'also normally skeptical of third-party services. At this point though, after 4+ months of getting nowhere with the direct approach, I m'open to trying anything that has a track record of success. The 7:58am timing strategy that Anna shared seems to be getting good results from what I m'seeing in the comments. Combined with your representative and advocate office pressure, that could be the winning combination. Please keep us updated on how your approach works out this week! These success stories and strategy updates are what keep the rest of us motivated when this broken system feels impossible to crack. Good luck!

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Kai Rivera

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@Dmitry Petrov I ve'been in the same boat for about 8 weeks now and honestly this thread has been a lifesaver for strategy ideas. The combination approach you re'planning sounds really smart - I ve'noticed the people who get breakthrough results are hitting multiple pressure points at once rather than just trying one thing at a time. I actually tried Claimyr last week after reading the success stories here and it worked! Got through in about 25 minutes after months of the busy signal nightmare. The agent was able to process my delayed waiting week and set up all my back certifications. Definitely worth considering if the direct calling doesn t'work out - sometimes you just need to get past that initial phone system barrier. One tip from my call - make sure you have your work search log ready even if you haven t'been required to do work searches yet. The agent asked about it unexpectedly and I had to scramble to explain my situation. Having everything organized beforehand saved me from having to call back. Hope your multi-pronged approach breaks through this week! This community support has been amazing for keeping motivated through this frustrating process.

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Ruby Blake

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This thread has been incredibly eye-opening! I'm in a similar boat - got furloughed from my office job last week and my boss said they'd "probably" bring me back in a month or two. After reading everyone's experiences, I realize I was naive thinking I could just wait it out without doing work searches. The distinction between informal furlough and official standby status that @Beth Ford explained makes total sense now. I'm going to call my HR department tomorrow to see if they filed any standby paperwork (doubt it based on what others have shared), and then start my work search activities ASAP. Better safe than sorry when it comes to unemployment benefits! Thanks to everyone who shared their stories - this community is way more helpful than trying to navigate the confusing DOL website alone.

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Sunny Wang

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@Ruby Blake you re'absolutely doing the right thing by being proactive! I just went through this whole process myself a few months ago and wish I had found a thread like this earlier. One thing that really helped me was keeping detailed records of all my work search activities - not just the basic info the DOL requires, but also notes about what I learned from each application or contact. It actually made me feel more productive during what was otherwise a really stressful waiting period. Plus if you do end up finding something better than your original job, you ll'be glad you took the search seriously rather than just going through the motions. Hope your HR department has good news about the standby status, but either way sounds like you ve'got a solid plan!

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This whole thread has been a lifesaver! I'm currently on week 2 of my furlough from a manufacturing job and was totally confused about the work search requirements. Reading everyone's experiences really clarifies things - sounds like unless there's official standby paperwork filed (which most employers don't seem to know about), we're all in the same boat of needing to do those 3 weekly work searches. What's really frustrating is that my supervisor made it sound like I'd definitely be back in 4-6 weeks, but now I'm realizing that's just an informal promise, not the official standby status. I'm going to start my work searches this week and maybe use this time to explore some better opportunities in my field. At least if my old job does call me back, I can always say yes to the recall. Thanks everyone for sharing your stories - this is exactly the kind of real-world advice you can't find on the official government sites!

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@Lindsey Fry I'm going through the exact same thing right now and this thread has been a lifesaver! I had no clue about the difference between hitting your 26-week limit vs your benefit year ending - that's such crucial info that isn't explained clearly anywhere on the official site. Based on what everyone's sharing, here's what I'm planning to do (maybe it'll help you too): 1. Check my claim summary on ny.gov for benefit year dates and remaining weeks 2. Try the 8am calling strategy - seems to be the consensus that it actually works 3. If that fails, maybe try reaching out on Twitter @NYSLabor 4. Keep all my employment docs ready just in case I need to file a new claim The fact that NY doesn't have extended benefit programs running right now (thanks @Ava Garcia for that info!) is disappointing but at least now I know what to expect. It's honestly crazy that we all have to become unemployment experts just to figure out our own benefits, but I'm so grateful for everyone sharing their real experiences here. Makes this whole confusing process feel a lot less overwhelming! Good luck with your situation - sounds like we're all in this together! šŸ¤ž

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QuantumQueen

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@Charlotte White This is such a great summary of everything we ve'learned in this thread! I m'actually new to unemployment benefits and had no idea any of this stuff even existed until I found myself in this situation. The whole process is way more complicated than I expected. I love that you made a step-by-step plan based on everyone s'advice - that s'exactly what I need to do too instead of just feeling overwhelmed by all the information. The fact that so many people here have successfully navigated this gives me hope that I can figure it out too. One thing that really stands out to me is how helpful this community is compared to trying to get info from the official channels. Like, I ve'learned more from reading these comments than from hours of trying to navigate the NYSDOL website! It s'frustrating that we have to crowdsource this knowledge, but I m'really grateful for everyone sharing their experiences. Definitely going to try that 8am calling strategy everyone keeps mentioning. Fingers crossed we both get the answers we need soon! Thanks for putting together such a clear action plan šŸ‘

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Reading through all these responses as someone currently navigating this exact situation! The breakdown everyone's provided about the difference between exhausting your 26 weeks vs your benefit year ending is incredibly helpful - that distinction isn't made clear anywhere on the official NYSDOL site. A few things I've learned from my own experience that might help: • If you're close to exhausting benefits, start checking your account weekly for any updates on potential extensions (even though NY doesn't currently have programs running) • Screenshot everything from your claim summary - dates, remaining balance, weekly benefit amount. You'll want this info handy when you finally get through to someone • The automated phone system sometimes has more updated info than the website, even though it's annoying to navigate I'm planning to try the 8am calling strategy everyone's mentioning this week. It's frustrating that accessing our own benefits requires all these workarounds, but this community sharing real experiences has been way more helpful than any official resource I've found. @Lindsey Fry - hope you get some clarity soon! We're all figuring this out together šŸ’Ŗ

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@Holly Lascelles This is such great additional advice! I hadn t'thought about checking the automated phone system for updates - that s'a really smart tip since sometimes different parts of their system get updated at different times. The screenshot idea is brilliant too. I ve'been so focused on just trying to get through to someone that I didn t'think about having all my info organized and ready to reference quickly when I finally do connect with a rep. It s'honestly amazing how much practical knowledge everyone in this thread has shared. Like you said, this community discussion has been way more useful than anything I could find on the official website. Really shows how much the system needs improvement when we re'all having to figure out workarounds just to understand our own benefits! I m'definitely going to try that 8am strategy tomorrow too. Fingers crossed we all get the answers we need! Thanks for adding those extra tips šŸ™

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