Quitting job due to no childcare in 2025 - can I get NY unemployment benefits?
I had to quit my job back in March because my kids' school closed down and I literally had no childcare options available. I've been surviving on savings but it's getting really tough now. I just finally got a questionnaire from NY unemployment yesterday and submitted it through the online portal. Does anyone know if I'll actually qualify for benefits since I technically quit? The questionnaire asked about my reason for leaving and I explained the childcare situation in detail. How long does it usually take them to make a decision after you submit this form? I'm getting really anxious waiting.
41 comments


Oliver Fischer
they usually deny anyone who quits first time around. you'll probably need to appeal.
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Amina Sy
•Seriously? Even with the childcare situation? That's so frustrating. How long does the appeal process take?
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Natasha Ivanova
Under New York unemployment law, quitting for childcare reasons can actually be considered good cause if you had no reasonable alternatives. The key factors they look at are: 1. Did you try to find alternative childcare arrangements? 2. Did you discuss options with your employer like flexible scheduling or remote work? 3. Was the school closing truly unexpected and beyond your control? Make sure all of this information was clearly explained in your questionnaire. After submitting, decisions typically take 2-3 weeks, but the system is experiencing delays in 2025, so it might be longer. Don't get discouraged if your initial claim is denied - about 60% of childcare-related quits need to go through appeal, where they have a much higher success rate.
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Amina Sy
•Thank you for this detailed response! Yes, I did try finding alternative childcare but everything was either full or way too expensive (like $2,400/month for two kids). I talked to my boss about working from home but my job required physical presence. I'll make sure to gather documentation showing I tried these options in case I need to appeal.
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NebulaNomad
I had almost the exact same situation last year! Got denied first time, then filed an appeal and finally got approved. The key was proving I had no reasonable alternatives. Good luck!!
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Amina Sy
•That gives me hope! How long did your appeal process take?
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NebulaNomad
took about 5 wks from filing appeal to decision. not quick but worth it.
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Javier Garcia
I went through this EXACT situation and got denied initially even though I explained EVERYTHING about my childcare situation!!!! The system is rigged against parents I swear. What worked for me was I called and called and CALLED until I finally got through to someone who actually understood my situation and helped me navigate the appeal. But it took DAYS of calling and getting disconnected or waiting for hours!!!!
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Emma Taylor
•I had the same frustrating experience trying to reach someone! After 2 days of constant calling and getting nowhere, I used a service called Claimyr (claimyr.com) that got me connected to an actual agent in about 20 minutes. They have this system that basically waits on hold for you and calls when an agent is available. Saved me hours of frustration and the agent I spoke with helped me understand exactly what documentation I needed for my appeal. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE - definitely worth checking out if you're struggling to get through on the phones.
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Emma Taylor
For documentation, I had to provide: 1) email exchanges with my employer about scheduling flexibility, 2) quotes/waitlist confirmation from childcare providers showing unavailability or prohibitive cost, and 3) the school closure notice. The more evidence you have that you exhausted all reasonable options, the better your chances on appeal.
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Malik Robinson
my sister works for nysdol and says childcare cases are getting reviewed faster now in 2025 cuz they changed the process. maybe you'll get lucky and get approved first try.
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Amina Sy
•That would be amazing! I really hope you're right about that.
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Isabella Silva
In my experience, decision timeline varies widely. After submitting my questionnaire last month, I received a determination in just 8 days. However, my neighbor submitted hers around the same time and is still waiting. There seems to be little consistency in processing times. Make sure to continue certifying weekly even while waiting for a decision.
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Amina Sy
•Wait, I should be certifying weekly already? Even before they've made a decision on my eligibility? I didn't know that!
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Isabella Silva
•Yes, absolutely! You need to certify for every week you want to claim benefits, even while your eligibility is being determined. If you're eventually approved, they'll release payments for all properly certified weeks. If you don't certify, you won't receive benefits for those weeks even if your claim is ultimately approved.
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Javier Garcia
Omg I'm getting so ANGRY just reading this thread because it brings back all the frustration I went through!!! The questionnaire is DESIGNED to trip you up! Make sure you emphasize that you had NO REASONABLE ALTERNATIVES and that you would have continued working if childcare was available!!! Their whole system is built to find reasons to deny you!!!
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Natasha Ivanova
One more thing to consider: the questionnaire responses are crucial. If you've already submitted it, you may want to follow up by uploading additional documentation to your claim file through your online account. Include anything that proves: 1. The school closure notification 2. Emails/communications with potential childcare providers showing unavailability 3. Cost estimates that show childcare would have been financially unfeasible 4. Any communication with your employer about your situation before quitting Being proactive with documentation often helps avoid the initial denial that many experience. And as others mentioned, absolutely continue certifying weekly while you wait.
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Amina Sy
•This is really helpful advice. I'll gather all this documentation tonight and upload it tomorrow. Thankfully I kept all the emails from my job and the schools. Should I also write a letter explaining everything in more detail or just upload the documents?
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Natasha Ivanova
•A brief cover letter explaining how each document supports your case would be very helpful. Keep it concise but comprehensive - timeline of events, options you explored, and why each alternative wasn't viable. This gives the claims examiner context for all the documentation you're providing.
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Oliver Fischer
just wondering... did u try asking family for help with kids before quitting? they sometimes ask about that.
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Amina Sy
•Yes, but my parents are elderly and high-risk, and my siblings all work full-time themselves. I mentioned that in my questionnaire too. Did they ask you about family specifically when you applied?
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Oliver Fischer
•yep they specifically asked about family members who could've helped. sounds like u covered that base tho. good luck!
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Malik Robinson
my friend quit bcuz of childcare and got approved right away but that was bcuz her kid has special needs so maybe different rules?
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Natasha Ivanova
Based on your situation as described, you have a legitimate case for unemployment benefits under the "good cause" provision. The key is demonstrating that you exhausted all reasonable alternatives before quitting. From what you've shared about attempting to find childcare, discussing options with your employer, and lacking family support options, you've covered the major bases. A final tip: after uploading your documentation, if you don't hear back within 3 weeks, try contacting your state representative's office. They often have liaisons who can inquire about stalled unemployment claims. This frequently results in faster processing.
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Amina Sy
•Thank you so much for all your advice. I feel much more prepared now. I'll definitely reach out to my state rep if I don't hear anything in 3 weeks. Really appreciate everyone's help!
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James Martinez
I went through something similar when I had to quit due to eldercare responsibilities for my mom. The thing that really helped my case was creating a detailed timeline showing everything I tried before quitting - dates I called daycares, when I spoke with my supervisor, etc. Also keep records of your job search efforts while waiting for the decision because they'll ask about that later. The whole process is stressful but hang in there - sounds like you have a solid case with all the documentation you're gathering!
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Nadia Zaldivar
I'm in a similar boat right now - had to quit my job in January when my daycare suddenly closed and I couldn't find anything affordable or available. Still waiting to hear back on my claim after 3 weeks. Reading through everyone's experiences here is both reassuring and nerve-wracking! It's crazy how common this situation is but the system still seems so unpredictable. @Amina Sy - it sounds like you've done everything right documenting your situation. Keeping my fingers crossed for both of us that the 2025 process improvements are real!
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CyberSamurai
•@Nadia Zaldivar I m'so glad I m'not the only one dealing with this! It s'really frustrating how common childcare emergencies are but the system still treats each case like it s'unusual. Three weeks is a long time to wait - have you tried calling or uploading any additional documentation? I m'planning to follow @Natasha Ivanova s advice'about contacting my state rep if I don t hear'back soon. Let me know how yours turns out - maybe we can help each other navigate this process!
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Kevin Bell
I'm dealing with a very similar situation right now! Had to quit my retail job in February when my babysitter moved out of state with zero notice and all the daycares near me had 6+ month waitlists. I submitted my questionnaire about 2 weeks ago but haven't heard anything yet. Reading through everyone's experiences here is giving me hope though - it sounds like having good documentation is key. I saved all my emails with potential childcare providers and the texts from my babysitter, plus I have the conversation with my manager documented. Really hoping the rumor about faster processing in 2025 is true because this waiting period is so stressful when you're already struggling financially!
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Mateo Hernandez
•@Kevin Bell Your situation sounds almost identical to mine! The babysitter giving zero notice is the worst - at least with daycare closures you sometimes get a little warning. It s'smart that you documented everything with your manager too. From what I m'seeing in this thread, it seems like retail workers might have an easier time proving they couldn t'work from home, which could help your case. The waiting is definitely the hardest part, especially when money is tight. Hopefully we ll'both hear back soon with good news!
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Mei Liu
I'm going through something similar and wanted to share what I learned from my case worker - apparently NY has a specific provision for "compelling family circumstances" that includes sudden loss of childcare arrangements. The key thing they look for is whether you made "reasonable efforts" to maintain employment before quitting. From everything you've described, it sounds like you checked all the boxes: tried to find alternative care, discussed options with your employer, had no family alternatives available. I'd also suggest keeping a log of any continued job search efforts while you wait for the decision, since they'll eventually ask about your availability to work once childcare is resolved. The fact that you submitted detailed explanations in your questionnaire should work in your favor. Hang in there - the waiting is brutal but it sounds like you have a strong case!
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Fatima Al-Qasimi
•@Mei Liu Thank you for mentioning the compelling "family circumstances provision" - I hadn t'heard that specific term before but it sounds like exactly what applies to my situation! It s'reassuring to hear from someone who spoke directly with a case worker about this. You re'absolutely right about keeping a job search log - I ve'actually started looking for positions that offer more flexibility or remote work options now that I m'actively searching for new childcare arrangements. Did your case worker give you any insight into current processing times? I m'hoping the improvements everyone s'mentioning for 2025 are real because this financial stress while waiting is really taking a toll.
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Freya Pedersen
I'm going through this exact situation right now too! Had to quit my job in January when my daughter's daycare suddenly shut down due to licensing issues. I've been waiting 2.5 weeks since submitting my questionnaire and the anxiety is killing me. Reading everyone's experiences here is both helpful and terrifying - sounds like it's really a coin flip whether you get approved initially or have to go through appeals. I documented everything I could think of: the daycare closure notice, emails to 12+ other facilities showing they were full or too expensive, my conversation with HR about remote work (they said no), and even screenshots of my frantic Facebook posts asking mom groups for childcare leads. Now I'm just playing the waiting game and trying not to panic about my dwindling savings. Really hoping the 2025 process improvements are real because this limbo is brutal when you're already stressed about money and finding care for your kid!
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Dylan Cooper
•@Freya Pedersen I feel your pain! The licensing issues daycare closure sounds especially stressful since there s'literally nothing you could have done to prevent it. It sounds like you have amazing documentation though - 12+ facility emails plus the Facebook posts showing your search efforts is really thorough. I m'at about 3 weeks waiting myself and the financial anxiety is so real. From what I m'reading in this thread, it seems like people with really detailed documentation like yours tend to have better outcomes, even if they have to go through appeals. The fact that you have the actual closure notice due to licensing should really help your case since it proves the situation was completely beyond your control. Hang in there - hopefully we ll'both hear good news soon!
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Evelyn Kelly
I'm dealing with this same nightmare right now! Had to quit my teaching job in February when my son's after-school program suddenly ended and I couldn't find any backup care that worked with my schedule. The school district wouldn't let me modify my hours and family daycare providers in my area either had no openings or wanted $400+ per week which would have eaten up most of my take-home pay. I submitted my questionnaire 10 days ago and I'm checking my account obsessively every day. It's so frustrating that we're basically penalized for being responsible parents who can't just leave our kids unsupervised! Reading through everyone's stories here is giving me some hope though - it sounds like detailed documentation really matters. I kept every email exchange with potential childcare providers and screenshots of my conversations with my principal about schedule flexibility. Now I just need to work up the courage to start that weekly certification process while I wait. This whole situation has me questioning everything about how our system supports working parents.
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Cassandra Moon
•@Evelyn Kelly Your situation resonates so much with me - the guilt about leaving our kids and then being treated like we re'trying to game the system is infuriating! As a fellow teacher, you probably have even better documentation than most since everything in education is so formal and email-tracked. The fact that you tried to work with your principal on scheduling shows you exhausted reasonable alternatives. $400/week for childcare on a teacher s'salary would basically mean working for free - that s'definitely not a reasonable "alternative in" anyone s'book! Don t'let the weekly certification process intimidate you too much - it s'actually pretty straightforward once you do it the first time. The hardest part is just waiting and not knowing, but it sounds like you ve'done everything right. Teaching jobs are also generally seen as legitimate employment that you wouldn t'leave frivolously, which might help your case. Hang in there!
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Andre Dupont
I'm in a really similar situation and just wanted to add my experience to help others going through this. I had to quit my job last month when my childcare provider got COVID and had to shut down for 3 weeks, and by the time they reopened I'd already lost my position for missing too much work. What I learned from talking to other parents in my area is that NY unemployment has gotten slightly better about recognizing childcare emergencies as "good cause" but the key is really in how you phrase everything in your questionnaire. Instead of just saying "I had no childcare," I made sure to emphasize that I "exhausted all reasonable alternatives to maintain employment" and that the childcare loss was "sudden and beyond my control." I also mentioned specific dollar amounts for the childcare quotes I got (some were $600+ per week!) to show it wasn't financially viable. Just submitted my questionnaire last week so I'm in the same waiting boat as everyone else, but my neighbor went through this in late 2024 and said using that specific language helped her get approved on the first try. Fingers crossed for all of us dealing with this nightmare!
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AstroAce
•@Andre Dupont Thank you for sharing that specific language! That s'really helpful advice about emphasizing exhausted "all reasonable alternatives and" sudden "and beyond my control -" those seem like the key phrases the system is looking for. $600+ per week for childcare is absolutely insane, that would literally cost more than most people s'rent! It s'smart that you included the actual dollar amounts because it makes it crystal clear that those weren t'viable options. Your neighbor getting approved on the first try in late 2024 gives me hope that maybe they really are getting better at recognizing these situations. I m'going to go back and see if I can add any supplemental documentation using similar language. Thanks for sharing your experience - it s'so helpful to have concrete examples of what works!
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Adrian Connor
I'm going through this exact same situation right now and the stress is unreal! Had to quit my job at a medical office in February when my mom, who was watching my 3-year-old, had a stroke and obviously couldn't provide childcare anymore. I've been waiting almost 3 weeks since submitting my questionnaire and every day feels like forever when you're watching your savings disappear. What's really helping me stay somewhat sane is reading everyone's experiences here - it sounds like having detailed documentation is absolutely crucial. I kept everything: the hospital discharge papers for my mom, emails from 8 different daycare centers saying they had no openings or were asking for $500+ per week, texts with my supervisor about whether I could bring my daughter to work (obviously they said no), and even my desperate posts in local mom Facebook groups begging for babysitter recommendations. The most frustrating part is feeling like you're being judged for being a responsible parent! Like @Evelyn Kelly said, we can't just leave our kids unsupervised, but then the system acts like we're trying to cheat somehow. I'm really hoping all these rumors about 2025 improvements are true because this waiting period is brutal when you're already dealing with a family crisis on top of financial stress. Keeping my fingers crossed for everyone in this thread - it sounds like we all did everything we possibly could before making the difficult decision to quit.
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Toot-n-Mighty
•@Adrian Connor I m'so sorry to hear about your mom s'stroke - that must have been incredibly overwhelming to deal with a family medical emergency and lose your childcare at the same time. Your documentation sounds incredibly thorough though, and having hospital discharge papers actually proves that this was a genuine emergency beyond your control, which should really strengthen your case. It s'encouraging to hear from everyone that detailed documentation seems to make a real difference. Reading through all these experiences, it seems like the people who get approved either (initially or on appeal are) the ones who can clearly show they tried every possible option before quitting. Your situation with a medical emergency affecting your childcare provider seems even more clear-cut than some of the other scenarios. The waiting really is the worst part - especially when you re'already dealing with family health issues on top of the financial stress. But from what I m'seeing in this thread, 3 weeks seems pretty normal for processing times. Hang in there, and thanks for sharing your experience. It helps to know we re'not alone in this frustrating process!
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StellarSurfer
I'm going through this exact situation right now too! Had to quit my job as a nurse in March when my regular babysitter moved away suddenly and all the daycare centers I called had 4-6 month waiting lists. The few that had immediate openings wanted $700+ per week which would have been more than half my take-home pay! I submitted my questionnaire about 2 weeks ago and I'm also checking my account obsessively every day. It's so reassuring to read everyone's experiences here - it sounds like having really detailed documentation is key. I kept screenshots of all the daycare websites showing their waitlists, emails from the facilities I contacted, and even my frantic texts to other nurse friends asking if they knew any reliable sitters. What's giving me the most hope is hearing from people like @Andre Dupont about using specific language like "exhausted all reasonable alternatives" and @Natasha Ivanova's advice about following up with additional documentation. I'm planning to upload a timeline of everything I tried this weekend just to be thorough. The financial stress while waiting is so real though - especially when you're already dealing with finding new childcare arrangements on top of job searching. Really hoping these 2025 process improvements everyone keeps mentioning are actually happening because this limbo is brutal! Keeping my fingers crossed for everyone in this thread.
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