New York Unemployment

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Using Claimyr will:

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls โ€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Isabella Brown

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Just to add - if you're also receiving any actual public assistance like food stamps or emergency rental assistance, those would need to be disclosed separately. But regular UI benefits from NYS Department of Labor are definitely earned income, not public assistance.

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Derek Olson

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I was in a similar situation a few months ago and can confirm what others have said - unemployment is definitely NOT public assistance in NY. It's earned income that you're entitled to because you worked and paid into the system. When I filled out rental applications, I listed it under "temporary income" and included my benefit determination letter from NYS DOL. Most landlords understood once they saw the official documentation. Just be upfront about it being temporary and maybe mention any job interviews or prospects you have lined up. Good luck with your apartment search!

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NebulaNomad

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Just wanted to add my experience here - I had the same mobile login nightmare for about a month! What finally worked for me was using Firefox mobile with these specific steps: 1) Clear all site data for labor.ny.gov, 2) Enable desktop mode in Firefox settings, 3) Turn off any VPN if you're using one, 4) Make sure you're on a stable connection, and 5) Try logging in during early morning hours (like 6-7 AM) when server load is lighter. The mobile site is absolutely broken but this combo has been working consistently for me for the past few weeks. Also pro tip - bookmark the direct login page once you get in because navigating through their homepage on mobile is another nightmare entirely! Hope this helps someone avoid the frustration I went through ๐Ÿคž

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Logan Chiang

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This is super detailed, thanks! The VPN tip is really helpful - I never thought about that potentially causing issues with their system. The early morning login timing makes so much sense too since everyone's probably trying to certify at the same times. Bookmarking the direct login page is genius, their homepage navigation is definitely another layer of pain on mobile. Gonna try the Firefox combo with these exact steps tomorrow morning. Really appreciate you laying out the whole process step by step! ๐Ÿ™

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Yara Khoury

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The Firefox + desktop mode combo has been a lifesaver! Just wanted to add that if you're still having issues even with these steps, try switching your user agent to desktop in Firefox developer settings. Sometimes their site still detects mobile even in desktop mode. Also clearing cookies specifically for *.ny.gov domains (not just labor.ny.gov) helped me avoid some weird redirect loops. It's crazy we need to be web developers just to file for benefits but hey, whatever works! ๐Ÿ˜‚

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Just wanted to share what's been working for me after struggling with this for months! I've been using Microsoft Edge mobile with these specific steps: 1) Force stop the app completely and clear all Edge data, 2) Open Edge and immediately go to settings to enable "Request desktop site" before navigating anywhere, 3) Turn off WiFi and use cellular data (seems to work way better with their servers), 4) Navigate directly to labor.ny.gov/signin rather than going through the homepage, and 5) Log in during non-peak hours (I've had best success between 5-7 AM). The key thing I discovered is to NEVER switch between desktop/mobile modes once you're on the site - their session management is completely broken and will lock you out. Also if you get any kind of error, don't try to refresh or go back - just close Edge entirely and start the whole process over. It's absolutely insane that we need these elaborate rituals just to access unemployment benefits in 2025, but this method has gotten me through consistently for the past 3 weeks. Hope it helps someone else avoid the endless login loop nightmare! ๐Ÿคž

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Brandon Parker

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This is super comprehensive! The direct navigation to /signin is a game changer - I've been going through the homepage this whole time which probably adds another layer of mobile compatibility issues. The cellular vs WiFi tip keeps coming up in these comments and I'm finally convinced to try it. The "never switch modes once you're on the site" rule makes total sense given how fragile their session handling is. Thanks for laying out the exact Edge workflow - having a step-by-step process beats the random troubleshooting I've been doing. It's wild that accessing basic government services requires this level of technical wizardry but your method sounds rock solid! ๐Ÿ™Œ

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Cass Green

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To clarify for the original poster - based on what you've described with 2 years at your previous job and 6 weeks at your current job, you would almost certainly qualify for unemployment benefits if you were laid off. Your previous job earnings would definitely count toward your base period requirements. The key is having sufficient total earnings and having worked in multiple quarters, which you clearly have.

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Miranda Singer

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That's such a relief to hear! Thank you for explaining it so clearly. I was really stressing about this.

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QuantumQuasar

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Just wanted to add some additional info that might be helpful - if you do end up needing to file for unemployment, make sure you have all your wage information ready from both jobs. NYS DOL will need your W-2s or pay stubs to verify your earnings during the base period. Also, since you mentioned potential layoffs, know that if you're laid off through no fault of your own, you should definitely qualify based on your work history. The 3-month gap between jobs won't hurt you as long as your total earnings meet the threshold. Keep documentation of everything just in case!

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CaptainAwesome

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update: just got my payment this morning! so it was just delayed by one day like the other person said. hope everyone else gets theirs soon too

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Jamal Carter

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Thanks for the update @CaptainAwesome! That's reassuring to hear. I'm still waiting on mine but feeling a bit less anxious knowing others are starting to receive their delayed payments. For anyone else still waiting, it might be worth setting up text alerts through your bank if you haven't already - that way you'll know immediately when it hits your account instead of constantly checking.

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Carmen Vega

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I'm actually having the same issue! Certified Sunday and nothing in my account today. I've been receiving benefits since November 2024 and this is the first delay. Glad I'm not the only one experiencing this - makes me feel a bit better that it's probably a system issue rather than something with my specific claim.

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Luca Russo

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Let me know if yours comes through tomorrow! Would be reassuring to know they're just running a day behind.

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Carmen Vega

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Will do! I'll post an update when mine hits.

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Carmen Vega

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UPDATE: My payment just hit my account about an hour ago (Thursday morning)! Just one day late. Hopefully yours arrives today too!

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Luca Russo

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Just checked and mine came through too! So it was just a one-day delay. Such a relief. Thanks everyone for the reassurance!

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Gemma Andrews

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Glad it worked out for both of you! This thread was really helpful - I'm new to collecting unemployment and was worried when I saw my payment was late yesterday. Turns out it was just a one-day delay for me too. It's reassuring to know these occasional hiccups are normal and not something to panic about immediately.

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