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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Just to add - make sure you set up direct deposit if you haven't already. The debit card option works but direct deposit is usually faster and more reliable. You can update your payment method in your my.ny.gov account under the unemployment section.
Definitely agree on direct deposit! I switched from the debit card after my first few payments and it's much more convenient. No worries about the card getting declined or having to find ATMs. Plus you can see the deposit in your bank account right away instead of waiting for the card to be loaded.
One thing to watch out for - if you miss your weekly certification deadline (usually Sunday at 7:30 PM), you can still file late but it might delay your payment by a few days. I learned this the hard way when I forgot to certify one week and had to call to get it sorted out. Also, keep an eye on your benefit balance in the system - it shows how many weeks you have left. The maximum is usually 26 weeks but can be extended during high unemployment periods.
Good point about the deadline! I didn't realize you could still file late. How much delay are we talking about - like an extra week or just a few days? And thanks for mentioning the benefit balance tracker, I hadn't noticed that in the system yet. Do they send any warnings when you're getting close to running out of weeks?
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I've been having this exact same problem for weeks! What finally worked for me was using Chrome mobile with desktop mode enabled, but here's the key part everyone seems to miss - you have to enable desktop mode in Chrome settings BEFORE you even navigate to the site. If you try to switch after the page loads, it still shows the broken mobile version. Also make sure to log in during off-peak hours (I've had best luck early morning around 6 AM when their servers aren't overloaded). The mobile site is absolutely terrible but this method has gotten me through consistently. It's crazy that we need these workarounds just to access basic services in 2025! 🤦♂️
Yes! The timing of when you enable desktop mode is so important - I was making that exact mistake of switching after the page loaded. 6 AM seems to be the sweet spot that several people have mentioned when their ancient servers can actually handle the load. It's honestly embarrassing that in 2025 we need to coordinate our unemployment filing around server capacity like we're trying to buy concert tickets 😅 Thanks for emphasizing the Chrome settings order, that detail makes all the difference!
I've been dealing with this mobile login disaster too! What finally worked for me was using Vivaldi browser on mobile with desktop mode enabled. The trick is to also disable JavaScript temporarily on the login page - sounds crazy but their mobile scripts are completely broken. Once you're logged in, you can re-enable JS for the rest of the site. Also try using mobile data instead of WiFi - seems like their servers handle cellular connections way better. Clear your browser cache completely before each attempt and try logging in around 5-6 AM when server load is minimal. It's absolutely ridiculous that we need these elaborate workarounds just to access unemployment benefits, but this combo has been working for me consistently for about a month now. Hope NY finally fixes this ancient system soon! 🤞
Vivaldi is such an underrated browser choice! The JavaScript disable trick is brilliant - never would have thought of that but it makes perfect sense given how broken their mobile scripts probably are. The mobile data vs WiFi tip keeps coming up and I'm finally convinced there's something to it. 5-6 AM seems to be the magic window that everyone's discovering when their servers can actually function. It's honestly wild that we all need to become browser specialists just to file for basic government benefits, but really appreciate you sharing another solid workaround! 🙏
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UPDATE: My payment just hit my account about an hour ago (Thursday morning)! Just one day late. Hopefully yours arrives today too!
Just checked and mine came through too! So it was just a one-day delay. Such a relief. Thanks everyone for the reassurance!
I'm going through something similar right now actually! Filed Sunday and still waiting on my payment (it's Thursday afternoon for me). This thread has been really helpful - I was starting to panic thinking something was wrong with my claim. Good to see yours came through Luca, gives me hope mine will hit tomorrow. The NY system really needs to do a better job communicating when there are delays instead of leaving everyone in the dark wondering what's going on.
Hang in there! Based on what happened with me and Carmen, it seems like there was just a system-wide delay this week. Mine showed up Thursday morning, so yours will probably hit tomorrow (Friday). I totally agree about the communication issue - they really should post notices when there are delays instead of making everyone stress about whether their claim got flagged or something went wrong.
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@Sergio Neal - You can find the work search log form on the NYS Department of Labor website under the unemployment section, or they sometimes mail it with your initial paperwork. But honestly, you can just create your own simple log as long as it includes the required info: date, employer name, contact method, position applied for, and result. I keep mine in a simple notebook and it's worked fine for over a year of claims. The key is being consistent and detailed - don't wait until the last minute to catch up on your documentation like I did at first!
Thanks @Sarah Ali, that's really helpful! I was wondering if I could just make my own log instead of trying to find some official form. A simple notebook sounds way more manageable than trying to navigate the DOL website. Did you ever have any issues when they reviewed your homemade log, or were they fine with it as long as all the required info was there?
@Sarah Ali This is exactly what I needed to know! I ve'been stressing about finding some official form but making my own log sounds so much easier. Quick question - when you say result "do" you mean whether they responded or not, or do I need to follow up with every employer to get some kind of official response? I m'worried about what counts as a complete entry.
@Sergio Neal - Don't panic about being 6 weeks behind! While the work search requirement is real (3 activities per week as others mentioned), you won't lose benefits retroactively if you start documenting properly now. The key is to begin immediately and keep consistent records going forward. For your log, include: date, company name, position, how you applied (online, in-person, etc.), and any response. Even "no response" counts as a valid entry. Since you're coming from restaurant work, consider that networking with former colleagues, attending job fairs, or even calling restaurants directly about openings all count as valid work search activities. The important thing is starting now - I've never heard of anyone getting in trouble for a slow start as long as they're compliant moving forward.
CaptainAwesome
update: just got my payment this morning! so it was just delayed by one day like the other person said. hope everyone else gets theirs soon too
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Jamal Carter
Thanks for the update @CaptainAwesome! That's reassuring to hear. I'm still waiting on mine but feeling a bit less anxious knowing others are starting to receive their delayed payments. For anyone else still waiting, it might be worth setting up text alerts through your bank if you haven't already - that way you'll know immediately when it hits your account instead of constantly checking.
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Dmitry Petrov
•Great suggestion about the text alerts @Jamal Carter! I just set those up through my banking app after reading your comment. Still waiting on my payment too but at least now I won't be obsessively checking my account every hour. Hopefully we'll both see something by tomorrow morning.
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