NY unemployment says benefits exhausted when I should have weeks left - help!

same thing on my account too! said i was all good wednesday and now today its showing 0.00 balance and exhausted. gotta be a glitch in there system

EXACTLY the same thing happened to me this morning!!! I was approved two weeks ago and received one payment, checked my account and it says BENEFITS EXHAUSTED?!?! I literally qualified for 26 weeks and now it says I have 0 left? Rent is due Monday and now I'm PANICKING. The system is so broken!!

I literally just got off the phone with NYSDOL about this! Took me forever to get through. They said there's a system update happening and some accounts are showing incorrect information. The rep I spoke to said it should be fixed by Monday but to keep certifying as normal.

This appears to be a widespread technical issue with the NY unemployment system today. I'd recommend: 1. Take screenshots of your account showing the incorrect 'exhausted' status 2. Continue to certify on your regular day even if it shows exhausted 3. Check your payment history to confirm what you've received so far 4. Be patient until Monday to see if it resolves as the other commenter mentioned This happens occasionally during system updates. Your benefit weeks haven't actually disappeared - it's just displaying incorrectly. The database maintains your actual eligibility separately from what's showing on the user interface.

When i had something similar happen last year, i tried logging in using incognito mode in my browser and it showed my correct info. Might be worth trying that? Sometimes the system caches old data and shows incorrect status. Also try the mobile app if you haven't already - sometimes it updates correctly when the website doesn't.

After trying for 3 hours to reach someone at NYSDOL about a similar issue last month, I discovered Claimyr which connected me to an agent in about 15 minutes. Totally worth it when you need to resolve urgent benefit issues. They have a demo video at https://youtu.be/Rdqa1gKtxuE that shows exactly how it works. Their website is claimyr.com - it basically holds your place in the phone queue so you don't have to keep redialing. I was skeptical but it actually worked when nothing else did.

Has anybody noticed that these glitches ALWAYS happen right around rent time? I swear the system is programmed to break down at the end of each month. Been dealing with NY unemployment for 8 months now and the pattern is too obvious to ignore.

UPDATE for everyone in this thread: NYSDOL just posted on their official social media that they're experiencing a technical issue affecting benefit displays for some claimants. They confirmed benefits are NOT actually exhausted and the system should be fixed by Monday morning. They say all scheduled payments will still process normally despite the display error.

Does anyone know if we'll still get our payments on time even with this glitch? My payment is supposed to hit my account on Monday and I CANNOT be late on rent again or I'm facing eviction!!!

Just checked my account again and it's back to normal! Shows my correct weeks remaining now. Try refreshing your accounts everyone!

This exact same thing happened to my sister last week! She panicked for hours thinking her benefits were cut off. Turns out it was just a display glitch on their end. The worst part is how hard it is to reach anyone by phone to get confirmation. I'm glad to see from the updates in this thread that it's getting resolved quickly this time. For anyone still worried - definitely take screenshots like others suggested, and try the incognito browser trick if your account is still showing the wrong info!