NY unemployment says 'You have been paid all benefits due you on this claim' but I didn't exhaust benefits

This happens sometimes. There are a few reasons you might get this message: 1. Your benefit year ended (even if you didn't use all weeks) 2. You had a break in claiming that triggered automatic closure 3. There was an issue flagged on your account requiring investigation 4. The system is experiencing technical problems First step: Call NYSDOL to find out exactly what's happening. The message itself doesn't tell you enough to know what's wrong.

got the same message last week!! so frustrating. i called like 20 times and couldnt get through to anyone. ended up being that they needed to verify something about my identity and nobody bothered to tell me. check your message inbox on the portal maybe?

I had this EXACT issue in January. Turned out they had a quarterly review flag on my account because my previous employer submitted some information that didn't match exactly what I had reported. The system automatically paused benefits until they could review it. The frustrating part is that they don't notify you when this happens! You just suddenly can't claim anymore. UNFORTUNATELY, you absolutely MUST speak with an actual claims specialist to resolve this. The regular customer service people can't help with this specific issue, and you need someone to manually review your claim.

This happened to me TODAY too!!! Must be something going on with their system. I'm panicking because I have bills due next week!!!

This message specifically means the system believes you have either: 1. Exhausted your maximum benefit amount (MBA) 2. Reached the end of your benefit year 3. Have a pending eligibility issue that has suspended payments Based on my experience with NYSDOL claims, this sounds like a quarterly wage review issue. They compare your reported wages quarterly with employer submissions, and any discrepancy triggers an automatic hold. Unfortunately, this requires speaking with a claims examiner who can specifically look at the "stop payment" flag on your account. The standard NYSDOL phone line is extremely difficult to reach someone through right now due to high call volume. You'll need to get to a Tier 2 specialist who handles claim reviews.

I see you mentioned having trouble reaching anyone at NYSDOL. I was in the same situation a few weeks ago and found this service called Claimyr (claimyr.com) that helped me get through to an actual person at unemployment. It basically calls for you and holds your place in line, then calls you when an agent is about to pick up. Saved me hours of frustration. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE For this specific issue, you definitely need to speak with someone directly. Self-service options won't fix a payment block.

EXACTLY THE SAME THING happened to me last year. I nearly lost my apartment because of it. Turns out my former employer challenged my claim SIX MONTHS after I started receiving benefits. The system automatically cuts you off when there's any dispute or review, even if it's not your fault!!!! The most infuriating part is they don't TELL YOU about it! Here's what I learned: 1) Call early in the morning, right when they open (7:30am) 2) If you're cut off because of an employer challenge, you'll need to submit additional documentation 3) Expect it to take 2-3 weeks to resolve even after you talk to someone 4) They'll backpay you IF they determine you're still eligible The whole system is designed to frustrate people into giving up. DON'T GIVE UP!

check ur email too! sometimes they send notices there instead of the portal for some stupid reason

Quick update - I just spoke with someone at NYSDOL about an unrelated issue, and they mentioned their system is undergoing updates today. The representative said some claimants might see unusual messages and to try again tomorrow. This might be affecting multiple people right now.

have u tried logging out and logging back in? sometimes that fixes weird glitches on the site

After seeing several reports about this issue today, I believe this is likely a system-wide technical problem rather than individual claim issues. However, if the problem persists after 24-48 hours, you'll need to contact NYSDOL directly. For reference, according to the NYSDOL handbook, that specific message is generated when: 1. Your benefit year has expired 2. You've received all benefits in your monetary determination 3. A non-monetary eligibility issue has been identified 4. There's a system flag on your account If it's NOT resolved by Wednesday, you should definitely call for clarification.