NY unemployment says I've exhausted benefits but was expecting payment - anyone else?

ya i got that same message last month. turns out it was just a glitch in their system. still got paid on tuesday like normal

This message can appear for several different reasons. Sometimes it's a system error, but it could also mean: 1. You've reached the maximum benefit amount (MBA) for your claim 2. You've reached the maximum weeks allowed for your specific claim type 3. There's an issue with your claim that needs review First, check your payment history and remaining balance in your online account. If your balance shows zero when it shouldn't, that's your issue. If the balance still shows funds available, it's likely a system error. I'd recommend continuing to certify weekly even with the message showing up. Many times the system will process your payment despite the message.

got the same thing happened to me but mine was bcuz i hit my earnings limit without realizing it. if you did any part time work while on unemployment they subtract from your weekly benefit and it can mess with your total weeks.

This happens quite often and can be confusing. Based on your situation (still showing a remaining balance), it's most likely a technical issue. Here's what I recommend: 1. Continue certifying weekly as normal 2. Check your payment history 2-3 days after certification to see if payment processes 3. If no payment appears after your next certification, you need to speak with a claims specialist The NYSDOL system occasionally displays incorrect status messages, especially after maintenance updates or when there are eligibility reviews happening in batches. If your benefit year is still active and you have a remaining balance, you're likely still eligible.

When this happened to me in February, I couldn't get through on the phone for DAYS. I was freaking out! Finally used Claimyr (claimyr.com) and got connected to an agent in under 15 minutes. The agent confirmed it was just a system error on their end and fixed it while I was on the phone. My payment hit my account the next day. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE Definitely worth it when you're stressing about rent money. The NYSDOL phone system is basically impossible otherwise.

THE SAME THING HAPPENED TO ME!! I got the message but my payment still came through! Don't panic yet!!

I experienced something similar last month, but my situation was different because I had actually exhausted my regular UI benefits but qualified for Extended Benefits (EB). The system showed the exhausted message for about a week before updating to show I was on EB. If you've been claiming for 18 weeks and were approved for 26, make sure you count correctly - any weeks you claimed partial benefits (if you worked part-time) still count as full weeks against your total. Also, if you didn't claim for any weeks, those weeks aren't "saved" - you still only get 26 weeks total within your benefit year regardless of whether you claim them consecutively. But from what you've described, it does sound like a system error since you still show a remaining balance. Keep certifying, and if the payment doesn't come through, you absolutely need to speak with a representative.

update?? did u get paid this week??

Glad to hear your payment came through! This confirms it was just a display error in the system. For anyone else reading this thread with a similar issue, here's what to remember: 1. System messages aren't always accurate 2. Always continue certifying even if you get an error message 3. Check your payment history and remaining balance 4. If payment doesn't arrive within 3 business days of certification, then it's time to contact a representative The NYSDOL system undergoes regular updates, and sometimes these updates cause temporary display issues that don't actually affect payment processing.

My cousin works for unemployment (not in NY) and says their systems are from like the stone age and break all the time lol

For anyone finding this thread later with a similar problem, I want to add that there are specific error codes that sometimes appear with the "exhausted benefits" message. If you see an error code, write it down - it will help representatives identify your specific issue faster if you do need to call. Also, check if the message appears only when you try to certify or if it also appears on your main account dashboard. Sometimes these messages only show in one place but not the other, which is another sign it's likely a display glitch rather than an actual benefits exhaustion.