Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
This is really helpful info! I'm in a similar situation - just started collecting last month and had no idea about the tax implications. Quick question: if I set up withholding now, does it only apply to future payments or can they somehow withhold extra to cover what I've already received without withholding? I'm worried about owing a chunk at tax time like @Amara mentioned.
Unfortunately, the withholding only applies to future payments - they can't retroactively withhold from what you've already received. But don't panic! You have a few options: you could increase your withholding percentage above the standard rates for future payments to help cover the gap, or make quarterly estimated tax payments to the IRS and NY state for the amount you've already received. I'd recommend calculating roughly what you might owe (10% federal + 3.5% NY state on what you've received so far) and either set aside that money or make an estimated payment. Better to be proactive than get hit with a big bill plus potential penalties later.
Just a heads up for everyone dealing with the phone wait times - I found that calling the Tel-Service line right when they open at 8am tends to have shorter hold times. Also, if you're tech-savvy, the my.ny.gov portal is usually your best bet for making changes to tax withholding since it's available 24/7. I set mine up online in about 5 minutes once I figured out where to navigate. One more tip: keep screenshots of your withholding elections in case there are any discrepancies later - I learned this the hard way when there was a glitch and my withholding didn't take effect for two weeks.
That's great advice about calling right at 8am! I've been struggling to get through too. One thing I'd add - if you do use the online portal, make sure to check back in a few days to confirm your withholding election actually took effect. I've heard from a few people that sometimes there can be delays or glitches in the system processing the changes. Also, does anyone know if there's a way to see exactly how much has been withheld so far once you set it up? I want to track this closely so I can adjust if needed.
Join the conversation
UPDATE: You guys were right! I checked again this morning (day 4) and my payment history is back! Everything's there just like before. Seems like it was just a temporary system glitch. Thanks everyone for the help and suggestions!
Great news! Glad it resolved itself without having to fight with the system. I'd still recommend downloading and saving all your payment records now just in case it happens again.
So glad to hear it worked out! This is actually really helpful info for others who might face the same issue. The fact that it took exactly 4 days seems to confirm what others said about it being a temporary glitch during the system maintenance period after benefit year ends. I'm bookmarking this thread because I'm sure I'll need to reference it when my claim ends in a few months. The NY unemployment system can be so unpredictable - it's nice to know what's "normal" versus what's actually broken!
This is such a relief to see! I'm actually going through the exact same thing right now - my benefits just ended yesterday and I'm panicking because I can't see any of my payment history. Reading through this whole thread has been so helpful, especially knowing that 4 days seems to be the magic number for when it comes back. I was about to start calling nonstop tomorrow but I think I'll wait it out first. Thanks for sharing your experience - it's exactly what I needed to hear!
Join the conversation
Just a quick update check - were you able to get through to anyone? Did any of the suggestions help? The interstate claims idea sounds most promising given your situation.
I tried the interstate claims number this morning and got a message saying they're experiencing high call volume and to try again later. So frustrating! I'm going to contact my assembly person next and if that doesn't work by Friday, I'll try the Claimyr service. Will update when I know more. Thanks again for checking in.
Just wanted to follow up - any luck? The interstate claims issue definitely sounds like what's happening. When I used Claimyr, the agent told me interstate claims are taking forever right now because some states are slow to verify employment.
@Laila Prince I just found this thread and I m'absolutely appalled that you re'still waiting after 8+ weeks! I had a very similar situation last year - also had the interstate wage verification issue with Connecticut. What finally worked for me was doing BOTH things: filing the Office of Special Investigations complaint that @Jamal Washington mentioned AND calling my state senator s office'on the same day. The complaint gave them a case number to reference when the senator s office'called NYSDOL, and suddenly my claim was moving within 48 hours. For immediate help, please try your local DSS office for emergency assistance - they often have same-day cash programs for people waiting on unemployment. Also, if you have any friends or family who can lend you even $200-300 to get through the next week, please ask them. The back pay will cover it once this nightmare ends. You re so'close to getting this resolved - don t give'up now!
@Laila Prince I just joined this group after seeing your posts and I m'so sorry you re'going through this! Your situation is exactly why I always tell people to contact their state representatives early - waiting 8+ weeks with only $86 left is completely unacceptable. I really hope you ve'been able to try filing that Office of Special Investigations complaint that @Jamal Washington mentioned, as that seems to be the most effective solution people have found. In the meantime, please don t forget'to check with local churches, community centers, and United Way offices - many have emergency assistance funds specifically for situations like yours where people are waiting on government benefits. You ve shown'incredible persistence through this whole ordeal and you re going'to get through this. The back pay will make up for all this stress once it finally comes through!
Join the conversation
This thread has been incredibly valuable! I'm in a similar situation - been collecting UI for about 2 months and was really hesitant about enrolling in evening classes because I was afraid it might jeopardize my benefits. After reading everyone's experiences, I feel much more confident about moving forward. The consistent advice about transparency, maintaining work availability during business hours, and keeping detailed records seems to be the key. I'm particularly encouraged by the stories from people who found that employers actually viewed their continuing education positively during interviews. I'm looking at a project management certification program that meets only on Saturday mornings, which would leave me completely available for work all week. It's reassuring to know that NYS DOL seems reasonable about this as long as you're upfront and can demonstrate you're still prioritizing finding employment. Thanks to everyone who shared their real-world experiences - this is exactly the kind of practical guidance that's impossible to find on the official websites!
@Sophia Clark I m'so glad this thread has been helpful for you too! The Saturday morning schedule for your project management certification sounds absolutely perfect - even better than evening classes since it leaves your entire work week completely free for job opportunities and interviews. Project management is such a valuable and transferable skill across so many industries, I think employers would definitely see that as initiative rather than distraction. It s'really amazing how this community discussion has transformed what felt like a scary decision into something that feels strategic and well-informed. I was initially worried about even asking this question, but seeing all these success stories and practical tips has given me the confidence to move forward with my own plans. The recurring theme that transparency and maintaining work availability are the key factors really simplifies the decision-making process. Best of luck with your certification program - it sounds like you ve'found the perfect balance!
This entire discussion has been so incredibly helpful! I'm in almost the exact same situation - collecting UI for about 7 weeks now and have been really torn about whether to enroll in a healthcare administration certificate program at my community college. The classes would be Monday and Wednesday evenings from 6:30-9:30 PM, which leaves me completely available during business hours. What's really reassuring is seeing how many people have successfully balanced both without any issues with their benefits. The key takeaways I'm getting are: be completely transparent on weekly certifications, keep detailed job search records with timestamps, ensure classes don't conflict with work availability, and be prepared to prioritize employment if needed. I especially appreciate hearing from people like @CosmicCowboy and @Ava Garcia who are sharing real experiences rather than just speculation. The fact that employers have actually viewed continuing education positively during interviews is really encouraging - it shows initiative rather than looking like you're not focused on finding work. I think I'm going to move forward with enrollment and follow everyone's advice about calling NYS DOL first to get their guidance on my specific situation. Thank you all for creating such a supportive and informative discussion!
@Fatima Al-Rashid Your healthcare administration program sounds like a perfect fit for evening classes while on UI! The Monday/Wednesday 6:30-9:30 PM schedule gives you maximum flexibility for job opportunities during the week. Healthcare admin is such a growing field too, so employers would definitely see that as strategic skill-building. I love how you ve'summarized all the key advice from this thread - you re'clearly approaching this thoughtfully. The fact that so many people here have had positive experiences and even found that their new skills helped in interviews really shows this can be a smart move rather than a risky one. Definitely follow the suggestion about calling NYS DOL first using that Claimyr service people mentioned - having that official guidance upfront will give you peace of mind. It s'amazing how this discussion has turned what seemed like a complicated decision into a clear action plan with proven strategies from people who ve'actually done it successfully!
Jay Rey
Hey
0 coins
Olivia Kay
•Hey Jay! Are you dealing with a lost unemployment debit card too? If so, the thread above has tons of helpful info - definitely call KeyBank at 866-295-2955 to report it lost and get a replacement. Let us know if you need any specific help!
0 coins
StarSurfer
Just went through this exact same situation last month! One thing I'd add to all the great advice here - when you call KeyBank, make sure you have a pen and paper ready because they'll give you a reference number for your replacement card request. Write it down! I forgot to do this and when I called back to check on the status, they had to look me up all over again. Also, if you're really in a bind financially while waiting for the new card, some banks will let you do an emergency cash advance at a branch location using your ID and account info, though there might be fees involved. Hope you get your replacement card quickly!
0 coins
Carmen Ortiz
•Great tip about writing down the reference number! I wish I had known that when I called. Quick question - do you know which banks offer the emergency cash advance option? My regular bank is Chase and I'm wondering if they'd do something like that while I'm waiting for my KeyBank replacement card to arrive.
0 coins