New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Good luck! These hearings are stressful but totally winnable if you have your documentation together.

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I just went through this process a few months ago and won my case! Here's what really helped me: 1) Practice explaining your case out loud beforehand - you'll be nervous and it helps to have rehearsed your key points. 2) Have a simple outline written down with your main arguments and the order you want to present them. 3) When they ask about the "misconduct," focus on the specific policy they claim you violated and whether you actually received proper training or warning about it. 4) Most importantly for retaliation cases - be very clear about the exact dates. When did you file the safety complaint vs when did disciplinary actions start? That timeline gap is crucial evidence. The hearing officers are actually pretty fair in my experience, they just want to understand what really happened.

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just had my hearing last week, pretty straightforward tbh. judge asked me why i left my job, asked my employer why they think i shouldnt get benefits, then asked follow up questions. whole thing was maybe 30 min. waiting for the decision now but feeling ok about it

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I had my hearing about 3 months ago and want to echo what others have said - preparation is key. The judge will likely ask you to explain in your own words what led to your job separation, so practice telling your story clearly and concisely. Don't interrupt when your employer is speaking, even if they say something you disagree with - you'll get your chance to respond. Also, speak clearly since it's over the phone - the judge needs to be able to understand you. If you don't understand a question, it's totally fine to ask for clarification. The judges are used to dealing with people who aren't lawyers. You've got this!

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Check your weekly claim certification - there's usually a question about whether you're claiming any exemptions that week. I missed this for the first few weeks and had to go back and correct my certifications.

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I went through this same confusion when I first started collecting benefits. The exemptions show up in your online account under the "Determinations" section - they're basically waivers from certain requirements. The most common one is the work search exemption if you're temporarily laid off with a definite recall date. However, if your employer keeps pushing back your return date, you might lose that exemption status and need to start doing the 3 weekly job searches. I'd recommend calling the Tele-Center (though good luck getting through) or checking if there's been any change to your exemption status in your online account. The key is staying on top of it because if you lose an exemption and don't start meeting the requirements, you could face an overpayment situation.

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The system is so rigged in favor of employers. They know most people can't afford lawyers to fight back so they just lie with impunity. Even if you win your unemployment case, there's rarely any consequences for them providing false information. It's infuriating but that's the reality.

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Same thing happened to my sister last year. Employer claimed she stole money when she was actually laid off due to budget cuts. She won eventually but it was a nightmare.

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If you have clear documentation showing they told you it was performance-related and now they're claiming misconduct, that's strong evidence of inconsistent statements. Document everything - save those emails, keep copies of your termination paperwork, and write down dates and details of any conversations you remember. During the adjudication process, present this evidence clearly and chronologically. While suing for defamation is theoretically possible, it's expensive and hard to prove damages beyond the unemployment benefits. Your best bet is to focus on winning the unemployment case first - if you can show their story changed, the adjudicator will likely rule in your favor.

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Update from my experience earlier this year: I was finally able to get some insight into my case status by contacting my local Workforce1 Career Center. While they couldn't expedite anything, the staff person there had access to slightly more detailed status information than what shows on the online portal. Might be worth a visit if there's one near you.

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That's really helpful, thank you! There's a center about 20 minutes from me. I'll try going there tomorrow to see if they can tell me anything more specific about my case status.

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I'm going through the exact same thing right now - had my hearing 6 weeks ago and still waiting. The anxiety is absolutely killing me because I have no idea when this will end. Reading everyone's experiences here is both helpful and terrifying at the same time. It sounds like anywhere from 5-11 weeks is the new normal, which is just insane. I've been certifying every week like everyone suggests, but I'm running out of savings fast. Has anyone found that calling the main DOL number helps at all, or is it just a waste of time? I'm tempted to try the Workforce1 center suggestion too.

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