Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
OMG this thread is literally saving my life right now! 😭 Just switched phone carriers last week and of course forgot to update my number with unemployment before my old line got disconnected. Been locked out for 4 days now and was starting to panic about missing my weekly certification. Reading through everyone's experiences here is giving me so much hope though! Definitely going to try the 8AM strategy first thing tomorrow morning - got my alarm set for 7:58 AM and have my SSN and confirmation number already written down and ready to go. Really appreciate everyone sharing the specific timing tips about Wed/Thu being better days too. If the calling doesn't work after a few attempts I think I'll try that claimyr service. $20 is definitely better than being stuck for weeks like some of you went through. Quick question - for those who got through, did you have to verify your identity with like security questions or anything, or did they just need the basic info (SSN, confirmation number)? Want to make sure I have everything ready before I call. Thanks everyone for sharing your stories and strategies - this community support means everything when the actual system is completely failing us! 🙏
Hey! When I got through they just asked for my SSN and confirmation number to verify my identity - no additional security questions needed. The agent was actually super quick about it, just wanted to confirm I was the account holder and then immediately helped update my phone number. Make sure you have your new phone number ready too since they'll test it while you're on the call to make sure the verification codes work! Good luck tomorrow morning - you got this! 🤞 And don't stress about the weekly cert, they can usually help you backdate it if you miss it due to technical issues like this.
Just wanted to jump in and say THANK YOU to everyone sharing their experiences and strategies here! 🙏 I'm dealing with this exact same issue right now - my phone got water damaged last weekend and I can't receive the verification codes to access my unemployment account. Was starting to really panic about it but reading through all these detailed success stories is giving me hope that I can actually get this resolved. Going to try the 8AM calling strategy first thing tomorrow (Wednesday) since multiple people mentioned that's a good day for lower call volume. Got my SSN, confirmation number, and new phone number all written down and ready to go. If that doesn't work after a few attempts, I'll definitely look into the claimyr service - seems like $20 is totally worth it to avoid being stuck for weeks. Really appreciate how supportive everyone is being in this thread and sharing all the specific tips and timing strategies. Makes such a difference to know other people have gotten through this same nightmare successfully. Will definitely report back once I (hopefully) get it sorted! 💪
Join the conversation
The whole system is ridiculous honestly. They make it so complicated to figure out if you even qualify and then make you wait weeks for an answer while you have no income. I got disqualified for 'quitting without good cause' even though my workplace was completely toxic and unsafe.
did you try appealing? sometimes they get it wrong the first time around
Join the conversation
thanks for asking this question, i was wondering the same thing but felt dumb asking lol
Don't feel dumb at all! The whole unemployment system is confusing and they really don't make it easy to understand. I'm still wrapping my head around all of this too. It's good that people like @Mateo Lopez ask these questions because it helps everyone learn.
I went through this exact same confusion when I first applied! One thing that helped me was looking at my actual wage statements from employers - they usually show which quarter the wages were reported for. Also, if you worked multiple part-time jobs like you mentioned, make sure ALL your employers reported your wages correctly to NYS Department of Labor. I had one employer who was late reporting my Q2 wages and it initially looked like I had a gap in my work history. The system automatically calculates your base period once you file, but it's worth double-checking that all your wages are showing up properly in their system.
This is really helpful advice! I never thought about checking my actual wage statements to see which quarter they were reported for. I had three different part-time jobs during 2024, so I definitely want to make sure all the wages are showing up correctly. How do you actually check if your wages are properly recorded in the NYS Department of Labor system? Is there a way to see this information before you file your claim?
Join the conversation
I'm really sorry you're going through this stress, but based on what you've described, you should definitely be eligible for unemployment benefits. Being terminated during probation for performance reasons (like not learning processes quickly enough) is very different from being fired for misconduct. The key distinction is that your supervisor cited job fit and learning speed rather than any policy violations or behavioral issues. I'd strongly recommend filing your claim first thing Monday after your last day on Friday - don't delay because that's when your benefit year can officially start. Make sure to be completely honest on your application about the reason for termination. Keep that email or any documentation from your supervisor about the termination conversation in case your employer contests the claim. Even if they do contest it, you have appeal rights. This is exactly what unemployment insurance is designed for - helping people who lose jobs through no fault of their own. Try not to let this shake your confidence too much - probation periods exist precisely because sometimes jobs aren't the right fit, and that doesn't reflect on your worth as an employee. You've got this!
@Elliott luviBorBatman Thank you for such a comprehensive and reassuring response! Reading through all these comments has been like a masterclass in unemployment benefits that I never knew I needed. It s'amazing how consistent everyone s'advice has been about filing immediately after my last day - I m'definitely going to do that Monday morning. I ve'screenshot the email from my supervisor and saved all the documentation just in case. What really strikes me is how many people have emphasized that this doesn t'reflect on my worth as an employee. That s'something I really needed to hear because I ve'been spiraling into self-doubt since yesterday. The fact that probation periods exist for exactly this reason - to determine mutual fit - makes so much sense when you put it that way. I feel much more confident now about both filing for benefits and eventually explaining this situation to future employers. This community has been incredibly supportive during what felt like a crisis yesterday but now feels much more manageable. Thank you all!
I went through this exact situation about 8 months ago when I was let go from an office job during my probation period for "not adapting to the company culture quickly enough." I was absolutely terrified about filing for unemployment because I thought being fired during probation would automatically disqualify me. But everyone here is absolutely right - performance and fit issues during probation are NOT the same as misconduct, and you should definitely be eligible for benefits. I filed my claim the day after my termination and was approved within about a week with no issues from my former employer. The NYS DOL agent I spoke with even mentioned that probation period terminations for performance reasons are pretty routine and rarely contested. My advice: file immediately after your last day, be completely honest about the circumstances, and don't let this experience make you doubt yourself. I actually found a much better job a few weeks later that was a perfect fit for my skills. Sometimes these "setbacks" are actually redirecting you toward something better. You've got this!
@Oliver Wagner Your story is so encouraging! It s'incredible how similar your experience was to what I m'going through - the not "adapting to company culture reason" sounds just as vague and performance-related as my not "picking up processes fast enough situation." I m'really glad to hear that the NYS DOL agent confirmed that probation period terminations for performance reasons are routine - that takes away so much of my anxiety about the whole process. The fact that you found a much better job just weeks later gives me hope that maybe this really is just a redirection toward something that ll'be a better fit. I love how you framed it as the universe pushing you toward something better rather than just a failure. I m'definitely going to file first thing Monday morning and try to keep that positive perspective. Thank you for sharing your success story - it s'exactly what I needed to hear right now!
Evelyn Xu
Just wanted to update everyone - I followed the advice here and successfully closed my NY unemployment claim! The "Request to Close Claim" option was exactly where you all said it would be. They sent me a confirmation email that my claim has been properly closed. Such a relief to have this taken care of properly. Thanks for all the help!
0 coins
Dominic Green
•Great to hear you got it sorted out! Always best to handle these things properly to avoid complications down the road.
0 coins
Kayla Jacobson
•So glad it worked out for you! Moving is stressful enough without worrying about unemployment issues too.
0 coins
Paolo Romano
Congrats on getting it resolved! This thread is going to be so helpful for other people dealing with the same situation. I'm actually bookmarking it because I have a friend who might be moving from NY to California soon and will probably need this exact information. It's crazy how complicated something that should be simple can be, but at least now there's a clear step-by-step process laid out here. Thanks everyone for sharing your experiences!
0 coins
Micah Trail
•Yes, definitely bookmark this! I went through a similar situation last year when I moved from NY to Florida and wish I had found a thread like this back then. The step-by-step instructions from @Dominic Green really break down what can be a confusing process. Your friend will probably run into the same issues - NY s'unemployment system isn t'very intuitive about interstate moves. Make sure they don t'just stop certifying like some people suggested here, because as we saw from @Mia Roberts experience, that' can lead to serious problems later on.
0 coins