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hey i need help too my claim says its pending for 2 months now but thats not what the OP is asking sorry lol. but yeah u definitely gotta call them. my cousin had this happen and they eventually paid him all at once.
For your pending claim, you should also contact NYSDOL directly. After 2 months, something is likely holding up your claim that requires manual intervention. Try calling early in the morning (right when they open) for better chances of getting through.
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To directly address your situation: 1. Your backpay eligibility is preserved even though you've returned to work. The system maintains records of your certifications. 2. You need to submit a backdate request specifically for those missed weeks (July-September 2025). This is done by speaking with an agent. 3. Since you've returned to work, make sure to note the exact date you became employed again, as this will be important for determining your final eligible week. 4. Bring documentation of your job search activities for those weeks in question, as they may request this to verify eligibility for the back weeks. 5. Once resolved, payment typically arrives within 2-3 business days for all eligible back weeks at once. The technical term for what you need is a "backdated payment review" for weeks where certification was completed but payment was not issued.
Thank you for the detailed explanation! This makes me feel better knowing there's an actual process for this. Do you know if there's a time limit for requesting backpay? I'm worried because it's already been 3+ months.
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There is a time limit, but it's generally quite generous. For 2025, NYSDOL allows backpay requests for up to 12 months from the dates in question. Since you're only going back to July 2025, you're well within that window. The most important thing is that you have documentation showing you certified for those weeks, which the system should have on record. Make sure to specifically request a "backdated payment review" when you speak with an agent.
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Has anyone else noticed that it's IMPOSSIBLE to reach them by phone this month???? I swear they've reduced staff or something because back in January I could at least get through after a few hours of trying but now it's just busy signals or the "call back later" message EVERY SINGLE TIME!!!!
my cousin who works there said they got budget cuts in march and had to let go like 200 people from the call center. its why wait times are crazy right now
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UPDATE 2: I FINALLY got through to someone! Used the Claimyr service that was recommended here after trying for three more days on my own with no luck. The agent found the problem immediately - there was a flag on my account because I had worked in another state briefly last year. They had to verify my wages from both states. The agent removed the hold and said I should receive ALL my backpay within 3 business days! Such a relief after 10+ weeks of nothing. Will update when the money actually hits my account. Thank you all for your help and suggestions!
Great news! This is a common issue with multi-state employment history. The interstate wage verification system is notoriously slow. Glad you got it resolved, and yes, you should see your backpay very soon. Make sure to keep certifying weekly while waiting for the payment to process.
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congrats! hope u get paid quick. let us know when it comes thru
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Yes, I'm definitely going to stay on top of the weekly certifications now. Thanks again for all your help!
Tax advisor here. A few important points about NY unemployment 1099-Gs: 1. They must be issued by January 31st by law 2. They're now primarily digital - paper copies are only mailed if you specifically requested that option 3. If you don't receive your form by February 5th, don't wait - contact NYSDOL immediately 4. You can request a duplicate or corrected 1099-G through your online account or by phone 5. Remember to check that the tax withholding amount (if you elected withholding) is correctly reflected Double-check all information carefully - errors on 1099-Gs are more common than you might think and can cause issues with the IRS if your reported income doesn't match their records.
This is super helpful, thank you! I did elect for tax withholding so I'll make sure that's showing correctly. Do you know if we need to wait for the 1099-G if we have all our payment records and know the total amount received?
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Technically you could file using your own records if you're absolutely certain of the amounts, but I strongly advise waiting for the official 1099-G. The form includes other information like tax withholding that might be difficult to calculate precisely on your own. Additionally, the IRS will receive the same form, and discrepancies could trigger unnecessary scrutiny.
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Just wanted to update everyone - I just checked my account and my 1099-G for 2024 is already posted! They must be releasing them in batches. Mine shows it was generated yesterday. The navigation is a bit different this year though. I had to go to My Online Forms > Tax Documents > 2024 to find it.
Oh that's great news! I'm going to check mine right now. Thanks for the update and the new navigation path!
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just wondering... even with the lower amount are u still getting paid regularly? cause I've been waiting 5 weeks with ZERO payments and would take ANY amount at this point lol
Yes, I am getting paid the lower amount regularly. I'm grateful for that at least, but still stressed about missing out on $570+ per month that I should be receiving. I hope your payment issues get resolved soon!
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Just wanted to follow up - were you able to get through to a representative? If not, besides the suggestions others have mentioned, you can also try contacting your state senator or assembly member's office. They often have direct contacts at NYSDOL and can escalate cases like yours. Many unemployment issues get resolved quickly once a legislative office inquires about them.
I'm going to try Claimyr tomorrow morning - if that doesn't work, I'll definitely reach out to my assembly member by the end of the week. I'll update here once I get it resolved in case anyone else runs into this same issue. Thanks everyone for all the help and suggestions!
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wait are we supposed to be applying to jobs every day?? i thought it was just 3 per week? now im worried
No need to worry. The requirement is a minimum of three work search activities per week, not per day. Applying to jobs is just one type of accepted work search activity. Others include attending job fairs, networking events, skills workshops, etc. You can find the full list on the NYSDOL website.
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UPDATE: I finally got through!!! Used that Claimyr service someone mentioned, and I was connected to an agent in about 15 minutes. Turns out there was an identity verification flag on my account from when I first applied back in May. The agent was able to clear it and release all my payments! They should be in my account within 3 business days. The agent also explained that weird message about exhausting benefits - apparently there was a glitch in the system that was showing an old claim from someone else with a similar name!!! Can you believe that?? So glad I finally got this sorted out. Thanks everyone for your help and suggestions!!
TYPICAL system error!!! Glad you got it resolved but FURIOUS that they make us jump through so many hoops to fix THEIR mistakes!! They should be paying INTEREST on delayed benefits!!
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Great news! So glad you got it resolved. This is exactly why speaking with an actual human is so important - the online system just can't handle complex issues. Hope your payments arrive quickly.
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Here's what's actually happening: In NY, you get 26 weeks of regular UI benefits within a 52-week benefit year. Your benefit year runs until 01/09/2026, but you've already used your 26 weeks of benefits. Now you need to speak with a representative to determine if you qualify for any extension programs that might be available in 2025. The reason the system doesn't give you an option to file a new claim is because your current claim isn't expired yet. Filing a new claim while you have an active benefit year can actually cause problems in the system and delay any potential benefits.
Thank you for the detailed explanation! I finally got through to someone yesterday and you're exactly right. They said I need to wait until my benefit year actually expires in January before filing a new claim, unless I qualify for an extension. They're reviewing my case now. Really appreciate everyone's help!
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my cousin works for unemployment (not in NY tho) and she says this happens all the time. most states give you like 26 weeks of payments but your "claim year" is 52 weeks. so yeah your claim is still active but you used all your weeks. thats why it wont let you file a new one yet.
Just to add my personal experience - anytime I've reported part-time work on my claim, my payment is delayed by 2-3 days compared to weeks with no income. I think this is just standard procedure while they adjust the payment amount. Since your payment history shows it as processed, you should be fine.
Thank you! I feel much better now understanding what probably happened. I'll update this thread when the money finally hits my account. Fingers crossed for Monday morning!
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UPDATE: The money just hit my account this morning (Monday)! You were all right - the delay seems to have been because I reported part-time income for the first time. Thanks everyone for helping me stay calm and explaining what was happening. Next time I won't panic so quickly!
Great news! Thanks for updating the thread. Yes, the first time you report income almost always causes a slight delay as the system needs to verify and adjust your payment. Now that you've done it once, future weeks with part-time income should process more predictably.
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awesome!! glad it worked out!!
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Thanks for sharing the resolution! For anyone else experiencing this issue, here are a few important points: 1. If you received a partial payment, don't submit a new certification trying to claim the missing amount - this could complicate your claim 2. Document the partial payment by taking screenshots of your payment history 3. The system should automatically correct itself with the fix they're implementing, but if you don't receive the remainder within 5 business days, you'll need to contact them again 4. This won't affect your total benefit amount or extend your benefit year - it's just a processing delay Glad you were able to get this resolved!
thank you for this clear explanation!!! my daughter still hasnt gotten her missing payment but we will wait the 5 days before calling again!!!!
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anyone get their missing money yet? its been 3 days for me and still nothing
Just checked my account and the additional payment was just deposited this morning! The transaction is labeled as "UI Adjustment" in my payment history. Hopefully yours comes through soon too.
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got mine too! showed up as a separate payment
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Isabel Vega
Just a quick update check - were you able to get through to anyone? Did any of the suggestions help? The interstate claims idea sounds most promising given your situation.
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Laila Prince
I tried the interstate claims number this morning and got a message saying they're experiencing high call volume and to try again later. So frustrating! I'm going to contact my assembly person next and if that doesn't work by Friday, I'll try the Claimyr service. Will update when I know more. Thanks again for checking in.
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Louisa Ramirez
Just wanted to follow up - any luck? The interstate claims issue definitely sounds like what's happening. When I used Claimyr, the agent told me interstate claims are taking forever right now because some states are slow to verify employment.
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Laila Prince
Good news! I finally got through using Claimyr this morning. You were right - there was an interstate wage verification hold on my account. The agent said Connecticut hadn't responded to their request for wage verification. She escalated it and said I should see movement within 3-5 business days. Such a relief to finally know what's going on! Will update when I get paid. Thanks everyone for your help!
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