NY unemployment payments stopped in July - how to get backpay after returning to work?

You need to contact NYSDOL directly to resolve this backpay issue. Since you've returned to work, you need to specifically request your backdated payments for the period where you properly certified but didn't receive benefits. The system won't automatically process these now that you're employed. Call their claims center at 888-209-8124 and explain that you need to speak with someone about missed payments for a specific period. Have your dates ready when you call.

I had this EXACT same problem last year! My payments stopped randomly and I couldn't get anyone on the phone for weeks. I finally used this service called Claimyr (claimyr.com) that gets you through to an actual NY unemployment agent. They have this system that holds your place in line and calls you when an agent is available. Saved me hours of redial hell. Check their demo video: https://youtu.be/Rdqa1gKtxuE Once I finally spoke with someone, they fixed my backpay in one call. The agent told me it was some system flag on my account that needed to be manually cleared. In my case, they had randomly flagged me for an employment verification or something.

there mite be a hold on ur acct. sometimes they put random holds and dont tell u why. happened 2 me 2 and i had 2 wait 6 weeks b4 it cleared.

This happens all the time with NY unemployment! The system is BROKEN! They randomly stop paying people and then make it impossible to reach anyone. I bet they do it on purpose hoping people will give up and not get their money. I had to call over 200 times before getting through last year. The whole system needs to be investigated.

When my payments stopped in August, I discovered you can also try messaging them through your NY.gov account. Go to your unemployment dashboard and look for the secure message center. Sometimes they respond faster there than by phone. Include your full name, last 4 of SSN, and clearly state which weeks you're missing payment for. My situation was different but worth trying multiple contact methods.

hey i need help too my claim says its pending for 2 months now but thats not what the OP is asking sorry lol. but yeah u definitely gotta call them. my cousin had this happen and they eventually paid him all at once.

To directly address your situation: 1. Your backpay eligibility is preserved even though you've returned to work. The system maintains records of your certifications. 2. You need to submit a backdate request specifically for those missed weeks (July-September 2025). This is done by speaking with an agent. 3. Since you've returned to work, make sure to note the exact date you became employed again, as this will be important for determining your final eligible week. 4. Bring documentation of your job search activities for those weeks in question, as they may request this to verify eligibility for the back weeks. 5. Once resolved, payment typically arrives within 2-3 business days for all eligible back weeks at once. The technical term for what you need is a "backdated payment review" for weeks where certification was completed but payment was not issued.