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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I'm in a similar boat - working remotely from Syracuse for a company in Denver and been worried about this exact scenario. From what everyone's saying here, it sounds like the rule is pretty clear: file where you physically work (your home state), not where the company is located. Really appreciate all the detailed responses and real experiences people have shared. The tip about having W-2s and pay stubs ready showing NY work location makes total sense. Going to bookmark this thread in case I need it later. Thanks everyone for the helpful info!
This thread has been so helpful! I'm also working remotely (from Long Island) for an out-of-state company and had the same confusion about where to file if something happens. It's reassuring to see so many people confirm that you file with NYS Department of Labor based on where you physically work from. The consistency in everyone's experiences gives me confidence about the process. Thanks to everyone who shared their real-world examples - it makes a big difference to hear from people who actually went through this rather than just reading official guidelines that can sometimes be unclear.
I had a very similar experience when I was laid off from a remote position with a company based in North Carolina while living in Rochester. Filed with NYS Department of Labor and everything went smoothly. One thing that really helped was making sure I had clear documentation that I was working from my home address in NY - things like internet/utility bills showing my work-from-home setup, and any company communications that referenced my NY work location. NYS Department of Labor processed my claim without any issues. The remote work aspect really doesn't complicate things as much as you might think. Since you've been consistently working from Buffalo for 2 years, you should be all set to file with NY. Just make sure to be thorough with your documentation when you apply online at my.ny.gov.
That's a great point about having documentation of your work-from-home setup! I hadn't thought about keeping utility bills or internet records as proof of working from my Buffalo address. It makes sense that having that kind of backup documentation would help if NYS Department of Labor needs to verify your work location. I've been pretty good about keeping all my employment paperwork, but I'll make sure to gather those home office related documents too before I file. Thanks for the practical tip - it's those real-world details that make all the difference when you're actually going through the process.
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I actually just went through this process a couple weeks ago when I got unexpectedly laid off from my tech job. The online system is definitely your best bet - I was dreading having to deal with government offices but it was surprisingly user-friendly. One thing I wish I had known beforehand is that you should file your claim early in the week if possible, like Monday or Tuesday. I made the mistake of filing on a Friday afternoon and the system was crawling slow. Also, have your direct deposit info ready because getting checks by mail takes forever. The hardest part for me was tracking down exact employment dates for a job I had like 16 months ago - try to dig up old paystubs or tax documents if you can. The whole thing took me about 45 minutes but that included hunting around for paperwork. Once you get through the initial claim, the weekly certifications are pretty quick, maybe 10 minutes each week.
Thanks for sharing your experience! That's really good to know about filing early in the week - I'll definitely keep that in mind. 45 minutes doesn't sound too bad, especially if most of that was just gathering documents. I'm actually pretty organized with my paperwork so hopefully I can find those old employment records without too much trouble. Did you run into any issues with the weekly certifications, or have they been smooth sailing once you got the initial claim approved? Also wondering if you had to deal with any verification calls or additional documentation requests after filing?
I just went through this exact same process about a month ago after being laid off from my job in Rochester. Definitely go with the online application through my.ny.gov - it's so much easier than trying to get through on the phone. One thing I'd recommend is creating your NY.gov account first before you actually start the unemployment application, because that part can take a few extra minutes and you don't want to lose your progress. Also, if you worked for multiple employers in the past 18 months, write down all the details beforehand - company names, addresses, supervisor names, exact employment dates, and reason for leaving each job. I made the mistake of starting the application without having all this info ready and had to stop halfway through to look things up. The system will time out if you take too long on any one page. Overall it took me about 35 minutes once I had everything organized, and I received my debit card in the mail about 10 days later. Make sure you opt for direct deposit though - it's much faster than waiting for the debit card to arrive.
That's really smart advice about creating the NY.gov account first! I didn't think about the system timing out if you take too long on pages - that would be so frustrating to lose your progress halfway through. I'll definitely take your suggestion and gather all my employment info beforehand and write it down. Did you have any trouble remembering supervisor names from older jobs? That seems like it might be the trickiest part to track down. Also, when you say the debit card took 10 days, was that from when you filed the initial claim or from when you got approved? I'm trying to figure out the timeline for when I might actually see some money coming in.
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I went through this exact same situation about 6 months ago when I switched from Bank of America to a local credit union because of their ridiculous monthly fees. Here's my timeline: I submitted the direct deposit change on a Monday, called using claimyr.com on Wednesday to confirm it was in the system (which it was), and my first payment hit the new account exactly 9 business days later. The rep I spoke to said changes typically process within 5-10 business days but recommended waiting at least one full payment cycle before closing the old account. I kept both accounts open for about 3 weeks just to be absolutely sure, and I'm glad I did because there was one small hiccup where a previous week's adjustment payment went to the old account even after the regular payments were going to the new one. My advice: update your info right after this week's payment, wait 10-12 business days before filing again, and don't close that old account until you've seen at least 2-3 successful payments in the new one. The fees suck but it's not worth the stress of a lost payment!
This is really reassuring to hear from someone who went through the same bank switch! 9 business days seems pretty consistent with what others are saying. The detail about the adjustment payment going to the old account even after regular payments switched is super helpful - I wouldn't have expected that kind of quirk from their system. Definitely going to keep both accounts open for at least a month now. Thanks for mentioning the specific timeline and confirming that claimyr actually works for getting through to verify the change!
I actually just went through this exact process about 2 months ago! Switched from Wells Fargo to a credit union because of their outrageous maintenance fees. Here's what I learned: Submit your banking change right after you get your current payment (like on a Monday or Tuesday), then wait at least 2 full weeks before filing your next claim. My change took 8 business days to process, but I waited the full 2 weeks to be absolutely certain. The most important thing - and I cannot stress this enough - is to call and verify the change went through before you file again. I used claimyr.com like others mentioned here and got connected to a rep in about 15 minutes. She confirmed my new account was showing in their system and even gave me a confirmation number to write down. Also, DO NOT close your old account until you've received at least 3 payments successfully in your new account. I thought 1 payment would be enough but then had a random backpay adjustment that went to my old account 2 weeks later. Would have been a nightmare if I'd already closed it. The waiting sucks when you're trying to escape those bank fees, but trust me - a few extra weeks of fees is way better than dealing with lost payments and the stress of trying to track down your money in their broken system. Good luck!
This is incredibly thorough and exactly what I needed to hear! The 2 week waiting period with 3 successful payments before closing the old account sounds like the safest approach. I'm definitely going to use claimyr to call and verify - getting that confirmation number is such a smart idea. It's frustrating to pay those bank fees for a few more weeks, but you're absolutely right that it's way better than the nightmare of chasing down lost payments. Thanks for sharing your real experience with the timeline and all the little details like the backpay adjustment going to the old account - I never would have thought of that!
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The NYS Department of Labor will look at whether you willfully violated company policy or if there were circumstances beyond your control. Health issues that prevent you from working are usually considered beyond your control. Make sure you have documentation ready in case they request it during the adjudication process. Also keep doing your job search activities while you wait for the decision on your claim.
Good point about the job search. Do I need to start logging job searches right away even if my claim isn't approved yet?
Yes, start your job search log immediately. You'll need to show 3 job search activities per week once your claim is approved, so it's better to start early.
I went through something similar - was discharged for attendance issues related to a chronic condition. The NYS Department of Labor approved my claim because I was able to show that my absences were health-related and not willful misconduct. Key things that helped me: 1) I was honest about the discharge reason when filing, 2) I had medical documentation ready (even partial records help), and 3) I emphasized that I intended to return to work and wasn't abandoning the job. The adjudication took about 4-5 weeks but it was worth the wait. Don't let the discharge discourage you from applying - you have a good chance of approval given the medical circumstances.
This is really helpful to hear from someone who went through the exact same situation! I'm feeling more hopeful now. Quick question - when you say you emphasized that you intended to return to work, did you mention that specifically in your initial application or during a phone interview with NYS Department of Labor? I want to make sure I present my case in the best way possible.
GalaxyGuardian
I'm dealing with this exact same issue right now! Just uploaded all my documents for my NY unemployment claim and got the blank page with absolutely no confirmation. I was starting to panic thinking I'd have to redo everything, but reading through all these comments is such a relief. It's incredible that in 2025 we still have to deal with government systems that can't provide basic upload confirmations. Really appreciate everyone sharing their experiences here - it's so helpful to know this is a widespread system issue and not something I did wrong. Based on what everyone's saying, I'm going to wait the 3-5 business days before trying to contact them. Hopefully they fix this confirmation bug soon since it's clearly causing unnecessary stress for people who are already dealing with the challenges of unemployment!
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Lena Müller
•@GalaxyGuardian Welcome to the club! I literally just went through this same exact situation last week and it's so frustrating. The blank page after uploading is terrifying when you're already stressed about your unemployment claim. But honestly, finding this thread and reading everyone's experiences has been a lifesaver. It's reassuring to know that so many people have had their documents successfully processed despite getting no confirmation. I ended up waiting the full 5 business days like everyone recommended, and sure enough, when I checked my claim status timeline, all my documents showed up as received. The system is definitely broken when it comes to user feedback, but it seems like the actual uploads are working behind the scenes. Hang in there and try not to stress too much - based on everyone's experiences here, your documents probably went through just fine!
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Paolo Ricci
I'm having this EXACT same issue today! Just finished uploading all my documents about 2 hours ago and got that same blank page everyone's talking about. I was literally about to re-upload everything thinking I messed something up, but finding this thread has been such a relief. It's absolutely wild that NY's unemployment system can't provide a basic "upload successful" message in 2025 - like this is web development 101 stuff! Reading through everyone's experiences, especially @Yara Nassar's update that her documents were actually received despite no confirmation, gives me hope that mine went through too. Going to follow the advice here and wait 3-5 business days before panicking. Thanks to everyone for sharing their experiences - it's crazy that we have to rely on community forums to figure out if government systems are working properly!
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