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Just want to add that you should file ASAP if you're eligible. There's usually a one-week waiting period for new claims, and benefits are only paid from the date you file, not when your hours were reduced. Also make sure your employer knows you're filing - they'll get a notice anyway and it's better to be upfront about it.
Hey Diego! I went through this exact same thing with my bartending job. The partial unemployment system in NY is actually pretty straightforward once you get the hang of it. A few practical tips: 1) When you file your weekly claim online, they'll ask for your gross earnings (before taxes) for that week - make sure you have your pay stubs ready. 2) The system automatically calculates your partial benefit, so you don't have to do the math yourself. 3) File your weekly claim on the same day each week to stay consistent. 4) If your restaurant picks up and your hours increase, you might not qualify for benefits that week, but you can always file again if hours get cut. The whole process is way less scary than it seems at first. Good luck!
I'm having this same PIN issue too! Filed my claim about 3 weeks ago and never got the PIN letter in the mail. Been avoiding my weekly certification because I had no clue what that 4-digit PIN was supposed to be. This thread is so reassuring - clearly this mail delivery problem is way more common than it should be! I'm definitely going to try the 8 AM calling strategy everyone's mentioned, and I'll check my NY.gov account documents section first. It's crazy that something so important for our benefits can just vanish in the mail. Really appreciate everyone sharing their experiences and solutions here - makes me feel way less stressed about getting this resolved!
@Nia Harris I m'literally going through the exact same thing right now! Filed about 2 weeks ago and have been panicking about this mysterious PIN for days. It s'such a relief to read through this thread and realize how common this issue is - I honestly thought I had somehow missed a crucial step or email during my application. The fact that so many people never received their PIN letters really shows there s'a major problem with their mail system. I m'planning to follow everyone s'advice here: check my NY.gov account documents section first thing tomorrow morning, then call at exactly 8 AM with all my verification info ready. It s'encouraging to see how many people have successfully gotten their PIN over the phone once they reach an agent. Thanks for adding your voice to this thread - it really helps to know we re'all dealing with the same frustrating system issues together!
I'm dealing with this exact same PIN problem! Filed my claim about 2 months ago and never received any PIN letter either. I've been putting off my weekly certification for way too long because I had no idea what this 4-digit PIN was - I actually spent hours searching through the NY.gov website thinking I missed creating one during signup. This whole thread is such a lifesaver because I was starting to think I was going crazy or had somehow messed up my entire application. It's clearly a massive systemic issue with their mail delivery system when this many people are missing their PIN letters. I'm definitely going to follow everyone's game plan: check my NY.gov account documents section first thing in the morning, then call that 1-888-209-8124 number right at 8 AM with my SSN, claimant ID, and filing date all organized and ready. It's honestly ridiculous that something so critical for our weekly benefits can just disappear into the postal void with zero backup notification system, but seeing all these success stories with the phone approach gives me real hope. Thanks so much to everyone for sharing such detailed step-by-step advice - this community support makes navigating these bureaucratic nightmares so much more manageable!
@Jean Claude Don t'worry, you re'definitely not going crazy! I m'new to this community but reading through everyone s'experiences here, it s'crystal clear that this PIN mail delivery issue is incredibly common - way more than it should be for such an important system. Two months is a long time to be dealing with this stress! I m'actually facing the same problem filed (a few weeks ago, no PIN letter ever arrived and) was feeling totally lost until I found this thread. The 8 AM calling strategy that everyone s'recommending seems to be the most reliable solution based on all these success stories. It s'really encouraging to see how helpful this community is - everyone sharing their detailed experiences and exact steps makes what seemed like an impossible bureaucratic maze suddenly feel totally manageable. Good luck with your call tomorrow morning, and thanks for sharing your situation too - it helps newcomers like me realize we re'definitely not alone in dealing with these system failures!
@Jean Claude You re'absolutely not alone in this! I m'pretty new to navigating the unemployment system myself, and reading through this thread has been such an eye-opener about how common this PIN issue really is. Two months of dealing with this stress must be incredibly frustrating! It sounds like you ve'got a solid plan though - checking the NY.gov documents section first, then calling at 8 AM with all your info ready. Based on everyone s'success stories here, it really seems like the phone route works once you can get through to an agent. I m'actually planning to try the same approach for my own PIN issue after seeing how helpful this community has been. It s'amazing how sharing these experiences makes what seemed like an impossible bureaucratic problem suddenly feel totally solvable. Hope your call goes smoothly tomorrow!
One more thing to keep in mind - if your 1099 work starts generating consistent income that approaches or exceeds your weekly benefit amount, NYS Department of Labor might consider you "returned to work" and could close your claim entirely. This typically happens when you're earning more than your weekly benefit rate for several consecutive weeks. So while the part-time freelance work you described should be fine, just be aware that if it grows into something bigger, you might need to make a decision between the contract work and continuing unemployment benefits. Also, keep detailed records of all your earnings and hours worked - if there's ever a question about your claim, having good documentation will help you avoid any overpayment issues.
I haven't seen anybody mention how to certify the amount since the website only ask questions to answer with either yes or no and there is no place to put any gross income how do you guy's do it
@Mus Am You re'right that the initial questions are yes/no, but after you answer yes "to" working or earning money during the week, the system should take you to additional screens where you can enter specific dollar amounts. On the NYS Department of Labor website, after you click yes "to" having worked or earned money, you ll'see fields to enter your gross earnings and hours worked. If you re'not seeing those fields, try using a different browser or clearing your cache - sometimes the site has technical issues. You can also try the mobile app which might display the earning entry fields differently. If you re'still having trouble accessing the earnings entry section, that s'definitely something worth calling NYS Department of Labor about or using a service like Claimyr to get through to an agent who can walk you through the process.
@Mus Am I had this same issue when I first started reporting my 1099 earnings! @Dmitry Smirnov is absolutely right - after you answer yes to "the" question about working or earning money, there should be follow-up screens that appear. Sometimes the website gets glitchy though. What worked for me was making sure JavaScript was enabled in my browser and trying during off-peak hours like early (morning or late evening when the) site isn t as'busy. If you re still'not seeing the earnings input fields, you might want to try the NY.gov mobile app instead of the desktop site - I ve heard'some people have better luck with that. Definitely don t skip'reporting your earnings just because the website is giving you trouble - that could cause major issues with your claim later on!
I had this same issue recently and it was so confusing! What ended up working for me was checking my 2024 Form W-2 more carefully - on Box 15 (State/Employer's state ID no.), my employer's unemployment account number was actually listed there. It might be abbreviated or formatted differently than you expect. Also, if you filed taxes this year, sometimes tax prep software saves additional employer documents that might have this info. Worth double-checking before you have to deal with calling anyone!
Oh wow, I totally missed checking Box 15 on my W-2! I was looking at the employer info section but didn't think to check the state ID number box. That's really helpful - I'll go grab my W-2 right now and see if it's there. It would be amazing if it's been sitting right there this whole time and I just overlooked it. Thanks for pointing out the specific box number, that makes it so much easier to find!
I'm dealing with this exact same problem right now! It's so stressful when you're already worried about unemployment and then the system throws these random requirements at you. I've been looking through all my paperwork and can't find anything that clearly says "employer registration number." Reading through everyone's suggestions here is really helpful though - I never would have thought to check Box 15 on my W-2 or look for quarterly wage statements. It seems like there are so many different places this number could be hiding. Has anyone tried just calling the NYS Department of Labor directly to ask them to look it up? I'm wondering if that might be faster than hunting through all these documents, especially if some of us didn't get proper separation paperwork when we were let go.
I tried calling the NYS Department of Labor directly when I had this same issue a few weeks ago, but honestly it was a nightmare - I was on hold for literally 3+ hours and then got disconnected. The phone lines are so overwhelmed right now. That's actually why the Claimyr service that Aaron mentioned earlier caught my attention - it sounds like it might be worth trying if you can't find the number in your paperwork. But definitely exhaust all the document searching first since that's free! I'd start with your W-2 Box 15 like Paolo suggested, then check any quarterly statements or employee handbook if you have them. The state business registry search that Sara mentioned is also a good backup option.
Amina Diallo
Pro tip - if you have a payroll service or accountant, they might have your unemployment account number on file already. Most payroll companies keep track of all your employer identification numbers.
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Zainab Omar
•Good point! I'll check with my accountant tomorrow. She probably has it in her records somewhere.
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KaiEsmeralda
Another option if you're still stuck - check any correspondence from when you first registered your business or got your workers' compensation insurance. The unemployment account number is sometimes included in those initial business registration packets. Also, if you've ever had to file any employment-related forms with the state (like new hire reporting), those documents might have your account number referenced on them.
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