I had a similar issue with my claim being stuck in adjudication. What helped me was also contacting my local assemblyperson's office - they have a constituent services department that can sometimes help expedite these situations. I called my assemblyperson's office, explained the situation, and they actually reached out to the Department of Labor on my behalf. Within a week I got a call from an adjudicator to resolve my case. It's worth trying if the direct calling approach doesn't work out. You can find your assemblyperson by entering your zip code on the NY Assembly website.

I'm dealing with the same frustrating situation right now - my claim has been in adjudication for 6 weeks and I can barely get anyone on the phone. Reading through these responses has been super helpful though. I'm definitely going to try the 8 AM calling strategy that Mason mentioned, and if that doesn't work out, reaching out to my assemblyperson's office sounds like a solid backup plan. It's crazy that we have to jump through all these hoops just to get basic help with our claims, but at least now I have some concrete steps to follow instead of just randomly calling throughout the day. Thanks everyone for sharing what actually worked for you!

I just went through this exact same process last week after being in the identical situation! Like many others here, I was initially going to just stop filing weekly claims and cross my fingers, but after reading similar advice online I decided to do it properly. I logged into my.ny.gov and found the "Report Work and Earnings" section right on the unemployment dashboard - it really is exactly where everyone has described it. The form was super quick and straightforward, just needed my new employer details and start date. Got the confirmation email from NYS Department of Labor the next morning which was such a relief! One thing I'd add is to double-check that your employer information is accurate when you fill it out - I almost made a typo on the company name but caught it before submitting. The whole process honestly took less time than it took me to read through this helpful thread! Thanks to everyone who shared their step-by-step experiences - this community knowledge is so much better than trying to navigate the official website blindly. Congrats on the new job @Lucas Kowalski - you're going to be fine with this process!

I just went through this exact situation three weeks ago and can confirm everything everyone has shared here! After reading through all the helpful advice in this thread about using the "Report Work and Earnings" feature on my.ny.gov, I was able to complete the process in under 5 minutes. Like @Chris King mentioned, it's so important to have your return to work officially documented with NYS Department of Labor rather than just stopping weekly claims. I found the reporting section right on my unemployment dashboard exactly where @Luca Marino and others described. The confirmation email came within an hour and my weekly certification reminders stopped automatically. One small tip for anyone doing this - make sure you're reporting your actual FIRST day of work (as @Genevieve Cavalier pointed out), not when you accepted the offer or your last day of benefits. Having gone through the stress of not knowing the proper process, I can't emphasize enough how much peace of mind you get from doing it officially. This thread is honestly gold - bookmark it for anyone else going through this transition! Congrats to everyone starting new jobs!

Another option if you're still stuck - check any correspondence from when you first registered your business or got your workers' compensation insurance. The unemployment account number is sometimes included in those initial business registration packets. Also, if you've ever had to file any employment-related forms with the state (like new hire reporting), those documents might have your account number referenced on them.

If you're an LLC that hasn't hired employees yet, you might not have been assigned an unemployment account number automatically. In New York, you typically only get assigned this number when you register as an employer (which happens when you hire your first employee or proactively register). If you haven't hired anyone yet but want to set up the account preemptively, you'll need to complete Form IA 100 (Initial Report of Employment) which you can find on the Department of Labor website. This will trigger the assignment of your unemployment insurance account number.

This thread has been absolutely incredible to read through! As someone who works in tech and has dealt with legacy government systems, I can tell you that these character limit issues are unfortunately very common. Most of these systems were built decades ago with fixed database field lengths that weren't designed for our increasingly diverse population. What's amazing is seeing how this community has collectively reverse-engineered the internal procedures that government workers use. Code 117-N, "name field exception," the identity verification line, even the Claimyr service - this is insider knowledge that would take most people months to figure out on their own. @Natalia Stone - your success story is going to help so many people! The fact that you went from denial to approval in just a few days once you had the right terminology proves that solutions exist, they're just hidden behind bureaucratic language. For anyone bookmarking this thread: I'd also recommend screenshotting the key details (phone numbers, codes, exact wording) because forum posts can sometimes disappear, but you'll want this information accessible when you're on hold with unemployment offices. This thread is honestly worth its weight in gold for anyone with a non-standard name situation.

This thread has been absolutely life-changing to read! I'm currently dealing with a very similar situation - my last name has 16 characters and includes an apostrophe, which their system either rejects entirely or strips out, causing endless SSN mismatches. I've been stuck in this nightmare for almost a month now. Reading through everyone's experiences, I'm blown away by the specific actionable advice here. The fact that there are actual internal codes like 117-N and specific terminology like "name field exception" that can unlock solutions is incredible - and also infuriating that this information isn't publicly available anywhere! I'm definitely going to try the identity verification line (888) 783-1370 first thing Monday morning, and if that doesn't work, I'll use the Claimyr service that @Ellie Perry recommended. Having the exact wording and codes to use feels like finally having a roadmap after weeks of just hitting walls. @Natalia Stone - huge congratulations on getting this resolved! Your willingness to update everyone with what actually worked is going to help so many people. This community is absolutely amazing for sharing this kind of insider knowledge that can make the difference between getting stuck for months vs getting approved in days. Thank you all for turning what seemed like an impossible bureaucratic nightmare into a solvable problem with clear next steps!

Diego, I'm in almost the exact same boat at my bistro job! Hours went from 35+ to maybe 18 per week after the holidays and I was freaking out about rent. Just wanted to add that when you file, make sure you answer the availability questions honestly - you need to say you're available for full-time work even though you're currently working part-time. That tripped me up initially because I thought I should say I was only available for the hours I was currently getting. Also, if your restaurant uses a scheduling app like When I Work or Deputy, screenshot those schedules each week before they get updated - super helpful to have that documentation of your reduced hours. The whole job search requirement while on partial benefits isn't as intense as it sounds either. You just need 3 activities per week, and things like updating your resume or browsing job boards count. Your manager cutting your shifts due to slow business is literally the textbook example they use for partial unemployment eligibility. I wish I hadn't stressed about it for so long - the extra money has been a total game changer for getting through this slow period!

Diego, I was literally in your exact situation at my cafe job about 4 months ago! Hours dropped from 32 to barely 15 per week and I was panicking about making rent. Filing for partial unemployment in NY was honestly one of the best decisions I made during that stressful time. The process is way more straightforward than it seems - you file an initial claim online, then do weekly certifications where you report your exact hours and earnings (tips included). The system automatically does all the math for you, so you don't have to stress about calculations. What really helped me was creating a simple routine: I keep a running note in my phone of daily hours and tips, then file my weekly claim every Sunday evening while watching TV. Takes maybe 5 minutes once you get the hang of it. Your restaurant situation with reduced hours due to slow business is literally textbook partial unemployment eligibility - this program exists specifically for people in your position! Don't wait thinking your hours might bounce back like I did and lose out on benefits. The partial payments I received made the difference between falling behind on bills and staying afloat during the slow season. Seriously, stop overthinking this and just file your claim - you've already waited long enough and every week you delay is money you're not getting that could help with rent!