New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I went through this exact situation about 8 months ago with my company in NYC. The key thing that helped me was getting a letter from HR confirming that my position was being eliminated due to restructuring, even though I signed a separation agreement. When I filed my unemployment claim, I uploaded that letter along with the separation agreement. NYS Department of Labor approved my benefits without any issues. The severance didn't delay my benefits either since it was a lump sum payment, not ongoing wages. Just make sure you're honest about everything when you file - they can see if you received severance pay anyway, so transparency is your best bet.

0 coins

@Ethan Wilson Thank you so much for sharing your experience! This gives me a lot more confidence about my situation. I m'wondering - when you got that HR letter, did you ask for it before or after signing the separation agreement? I m'trying to figure out the best timing for requesting documentation that clearly states the layoff is company-initiated, not voluntary on my part. Also, did NYS DOL ask any follow-up questions about the severance amount or just accept everything at face value once you provided the documentation?

0 coins

@Ethan Wilson This is incredibly helpful! I m'actually facing almost the exact same situation - department elimination with a separation agreement that has some confusing language. Quick question about the HR letter you mentioned - did you specifically ask them to state that it was an involuntary layoff due to business reasons, or did they offer that language on their own? I want to make sure I get the right documentation but don t'want to seem like I m'coaching them on what to write. Also, when you filed your claim, did you upload both documents at the same time or submit the HR letter later if they asked for clarification?

0 coins

I just went through this exact same situation a few months ago! The most important thing is making sure the separation agreement accurately reflects that this was the company's decision, not yours. Since your whole department is being eliminated, that's clearly an involuntary layoff regardless of what paperwork you sign. I'd definitely recommend asking HR to revise any language that makes it sound voluntary - they should be willing to clarify that it's due to business restructuring or department elimination. Also, keep all your documentation (the agreement, any emails about the layoffs, etc.) because NYS Department of Labor may want to review them. In my case, having clear documentation made the approval process much smoother. The severance shouldn't disqualify you as long as it's a lump sum and not structured as ongoing wages.

0 coins

I've been using Indeed for my unemployment work search for about 6 months now and it's definitely accepted by NYS DOL. One thing I'd recommend is being selective about which jobs you apply to - don't just mass apply to everything. I focus on positions that actually match my experience and skills, and I make sure to customize my applications when possible rather than just using the one-click apply for everything. This way if they ever audit your job search activities, you can show you were being thoughtful and strategic about your applications, not just going through the motions.

0 coins

This is really solid advice! I've been worried about looking like I'm just going through the motions. Do you have any tips for customizing applications on Indeed when using their easy apply feature? Sometimes there's not much space to write a personalized cover letter, and I want to make sure I'm still showing genuine effort in my job search activities. Also, how do you balance being selective with meeting the weekly application requirements - do you supplement with other types of work search activities when you can't find enough suitable positions to apply for?

0 coins

@fffb070de727 Great strategy! I've found that when Indeed's easy apply doesn't give much space for customization, I try to at least mention something specific from the job posting in the brief message section - like referencing a particular skill they mentioned or the company name. For meeting weekly requirements when there aren't enough good matches, I mix in other activities like updating my LinkedIn profile, researching companies in my field, or reaching out to former colleagues for networking. These all count toward your work search activities and show you're being proactive beyond just applications.

0 coins

I've been successfully using Indeed for my NY unemployment work search requirements for the past 4 months. What really helped me was creating a simple system: I keep a Google Sheet with date, company name, job title, application method (Indeed easy apply vs full application), and a brief note about why I was qualified. When I had my work search review last month, the DOL representative was satisfied with my documentation. Pro tip: if you're having trouble finding enough suitable positions on Indeed to meet your weekly quota, you can also count activities like saving job searches for later review, researching company websites after seeing their Indeed postings, or following up on previous applications. These all show active job search effort!

0 coins

I was in the exact same situation a few months ago! The timing really is confusing at first. Just to reinforce what others have said - you'll certify this Sunday for the partial week from Tuesday (when you were approved) through Saturday. NYS Department of Labor always has you certify for the week that already ended, never the current week. I found it helpful to think of Sunday as "report day" for the previous week. Also, don't worry if your first certification seems like a short period - that's totally normal when you start mid-week. The payments usually process within 2-3 business days after you certify, so you should see your first payment by Wednesday or Thursday if you certify Sunday morning. You've got this!

0 coins

@Nia Davis Thank you so much for breaking this down! The report "day concept" really helps me visualize it properly. I was getting caught up in overthinking the timing, but hearing that it s'normal to have a short certification period when you start mid-week is really reassuring. It s'also good to know the payment timeline - I ll'look for it by Wednesday or Thursday after I certify this Sunday. Everyone s'responses have been incredibly helpful in clearing up my confusion!

0 coins

I had this same exact confusion when I started my claim! Here's what I learned after going through it: you'll certify this coming Sunday for your partial first week (Tuesday-Saturday). The key is that NYS Department of Labor certification is always retrospective - you're reporting on work status for days that already happened. When you log into my.ny.gov on Sunday, it will clearly display the exact date range you're certifying for, which takes away all the guesswork. I recommend certifying early Sunday morning (around 8 AM) when the system is most stable, and don't worry about the partial week - that's completely normal when starting mid-week. The whole process becomes routine after the first few times!

0 coins

NY Unemployment certification asking me to report hours for current week (09/30/2024) that isn't finished yet - how do I certify correctly?

My unemployment claim is asking me to certify for THIS week which isn't even over yet (it's only Wednesday). I'm looking at my New York Unemployment Insurance application right now, and it's asking "This week, beginning Monday 09/30/2024, how many hours did you work, including self-employment?" and wants me to "Round up to the nearest whole number of hours." How can I possibly report hours when the week isn't finished? It's literally asking about a week that's still in progress. The system even notes to "Count only 10 hours for any day you worked more than 10 hours" and has some chart to convert hours into "days" to report. The application is also asking "This week, beginning Monday 09/30/2024, were your gross earnings more than $504?" with Yes/No options. But again, how would I know this when the week isn't complete? I'm also confused because I thought I already filed a few weeks ago but have been working on and off. Haven't certified before. Isn't certification supposed to be for the previous week not the current one? The form is also asking for the last date that I worked (with month and day fields), and whether I worked in New York State in the last 18 months (Yes/No), plus whether I currently live in New York State. If you select "no" to living in NY, it starts asking about commuting. I'm just confused about how to handle the certification when they're asking about an incomplete week. What's the proper way to handle this?

dont even get me started on trying to reach a human there... literally easier to find bigfoot 👀

0 coins

took me 3 weeks of calling. finally used claimyr.com and got through first try

0 coins

LMAOOO bigfoot probably works there tbh

0 coins

Just went through this exact same thing last month! The system definitely shows weird dates sometimes but you're right to be confused. Here's what worked for me: 1. Ignore whatever date it's showing - you're always certifying for the PREVIOUS complete week (Sunday to Saturday) 2. If it's asking about "this week" that's still happening, that's definitely a system glitch 3. Report your hours/earnings from the most recent COMPLETED week only 4. Don't wait - the system won't fix itself and you might miss your certification window The NY unemployment system is notoriously buggy with dates. I've seen it show next week, last month, even random dates from 2023 lol. Just stick to the rule: previous complete week only. If you're still getting errors or weird behavior, screenshot everything and try certifying during off-peak hours (like 6am or after 10pm). The system seems to work better when fewer people are on it. Hope this helps! The whole process is frustrating but once you get the hang of it, it gets easier.

0 coins

Thanks for the detailed breakdown! This is super helpful - I was getting so stressed about the wrong dates showing up. Good to know it's just their system being wonky and not me missing something important. Definitely going to try certifying during off-peak hours if I run into more issues 🙏

0 coins

Maya, you're absolutely making the smart choice by questioning that warehouse offer! I just went through this exact situation about 2 months ago - was making $19/hour in customer service management and got offered a $14/hour warehouse position. The stress was real because I didn't want to lose my benefits, but declining it was definitely the right call. That $5/hour pay cut you're looking at represents a significant reduction from your retail management salary, and combined with having zero warehouse experience, this is clearly unsuitable work under NYS Department of Labor standards. At 6 weeks into your claim, you're still in the early period where they absolutely expect you to hold out for work that matches your professional background and pay level. I kept detailed records when I declined similar offers and never had any problems with my benefits. Focus your energy on finding assistant manager or retail supervisor positions where your management experience will actually be valued - there are definitely opportunities out there that won't require you to take such a huge step backwards in pay and career progression. Document this warehouse offer and your reasons for declining it, but don't stress about saying no!

0 coins

Maya, you're definitely safe to decline that warehouse job! I went through something really similar about 3 months ago when I was between retail jobs. Got offered a position that was $6/hour less than what I was making before and it was in a completely different field. The anxiety about losing benefits was so real, but I'm so glad I trusted my gut and said no. That $5/hour drop from $18 to $13 is about a 28% pay cut, which is way beyond what NYS Department of Labor considers reasonable this early in your claim. Plus warehouse work has literally nothing to do with your retail management background - you'd basically be starting over from scratch. At 6 weeks in, you're still in that sweet spot where they expect you to be selective about offers that actually match your experience level. I ended up finding an assistant manager role at a different store that paid even better than my old job. Keep records of that warehouse offer and why it doesn't fit (huge pay cut, no relevant experience, waste of your management skills), but definitely don't feel pressured to take something that would set your career back just because it's available!

0 coins

@Ravi Sharma exactly! Maya, I m'new to this community but had to chime in because I just went through this exact anxiety about declining job offers while on unemployment. That 28% pay cut everyone keeps mentioning really drives home how unreasonable that warehouse offer is - there s'no way NYS Department of Labor would expect you to accept that kind of reduction, especially when you have solid retail management experience and zero warehouse background. I was so worried about being seen as picky "during" my job search, but reading all these responses has made it clear that being strategic about your career is exactly what you should be doing at 6 weeks into your claim. The documentation advice everyone s'giving is spot on too - I wish I had been better about keeping records of unsuitable offers I declined. Focus on finding positions that actually value your management skills and pay you fairly for your experience. You ve'got this!

0 coins

Prev1...6364656667...1378Next