Just want to add - even if you think the claim should be denied, still provide all the requested wage information accurately. NYS Department of Labor uses that for benefit calculations if the claim does get approved on appeal or something. Better to be thorough upfront.

As someone who's been through this process multiple times with my business, I'd recommend keeping copies of everything you submit for your records. Also, if the former employee appeals a denial, you'll need to participate in a phone hearing where you'll present your case to an administrative law judge. The documentation you provide now will be crucial if it gets to that stage. Make sure your written warnings clearly reference company policies and show progressive discipline - that strengthens your position significantly.

Just wanted to add my recent experience to help others who are waiting! I applied 4 weeks ago and got approved yesterday - right in that typical timeline everyone's been mentioning. A few things that I think really helped: - Never missed a weekly certification (seriously, this seems to be the most important thing based on everyone's experiences here) - Did the id.me verification immediately when I got the email notification - Checked my portal messages every few days for any document requests - Uploaded crystal clear photos of all my W2s and employment documents The waiting was absolutely nerve-wracking and I was ready to try claimyr.com if I hit week 5, but thankfully didn't need to. Just got my first backpay deposit this morning! For anyone currently waiting - this thread has been SO helpful for managing expectations. The 2-3 weeks on the website is definitely not realistic, but 3-6 weeks seems to be the actual timeframe. Stay patient and keep doing those weekly certs! You've got this! 💪

I'm currently on week 3 of waiting and this entire thread has been absolutely invaluable! 🙏 When I first applied, I was expecting that 2-3 week timeline from the website, but clearly that's not realistic at all. Seeing everyone's actual experiences (3-6 weeks seems to be the norm) has really helped manage my expectations and anxiety levels. I've been religiously doing my weekly certifications after reading all the advice here - sounds like that's the most critical thing you can do while waiting. Also completed my id.me verification last week following the tips about good lighting and clear photos. Planning to give it another week before considering the claimyr.com service that so many people have recommended. It's reassuring to know there's that option if I need it around week 4-5. This community has been such a lifesaver during this stressful waiting period. Thanks to everyone for sharing your real experiences and timelines - it makes this whole process so much more manageable when you know what to actually expect! I'll definitely update when I hear back about my approval 🤞

UPDATE: I got through this morning! Called right at 8:00am and followed the sequence that was suggested (press 2, then 2 again, then 3). Had to wait about 30 minutes but finally spoke to someone who confirmed they'll mail my 1099-G. Should arrive in 7-10 days which is cutting it close for my tax appointment but better than nothing. Thanks everyone for your help!

Congrats on getting through! That's such a relief when you've been stuck for days. Just wanted to add for anyone else reading this thread - if your 1099-G doesn't arrive in time for your tax appointment, ask your preparer about filing an extension. You can request an automatic 6-month extension using Form 4868, which gives you until October 15th to file. You'll still need to pay any taxes owed by the original deadline, but it takes the pressure off if you're missing important documents. Most tax preparers are familiar with this situation during peak season.

Have you looked into FMLA first? Sometimes that's a better option than quitting outright. Also check if your employer has an Employee Assistance Program - they might have mental health resources. The unemployment route is really uncertain and you might end up with no income for months while they decide your case. At least with FMLA your job is protected even if it's unpaid.

I work in HR and want to add some perspective on the accommodation process. Before considering leaving your job, definitely have a conversation with your manager or HR department about possible accommodations under the ADA. These could include schedule modifications, reduced hours, working from a quieter location, or even temporary leave. Many employers are more understanding about mental health accommodations than you might expect, especially if you approach it professionally with medical documentation. Document everything in writing - send follow-up emails after verbal conversations summarizing what was discussed. This creates the paper trail you'll need whether you stay or if you do end up needing to leave for good cause. The worst they can say is no, but at least you'll have shown you tried to work with them before making any major decisions.

Here's everything you need to know about the Way2Go card: - Use AllPoint ATMs for free withdrawals (find locations on their app or website) - Daily withdrawal limit is $500 - Can get cash back at stores like Walmart/Target for free - Avoid bank tellers, they usually cant help - If you need to talk to Way2Go support about card issues, use claimyr.com to get through faster - Can also transfer funds to your bank account through Way2Go website Hope this helps! Let me know if you have questions

Just went through this same issue when I moved to Buffalo! Another tip - if you're near a Credit Union, many of them are part of the CO-OP network and won't charge fees for Way2Go withdrawals. Also found out you can check your balance for free at any ATM that displays the Way2Go logo, even if you don't withdraw anything. Saved me from overdraft fees a couple times 🙏