New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just curious - what kind of mistakes are we talking about here? Like typos or more serious stuff? I'm always paranoid I'm going to mess something up on my weekly claims too.

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Aisha Jackson

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Good question! From what I've seen, common mistakes include wrong employment dates, mixing up gross vs net wages, incorrect reason for job separation, or even simple typos in employer names. For weekly claims, the big ones to watch out for are reporting work/earnings incorrectly or forgetting to report any income from odd jobs. The key is just double-checking everything before you submit.

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Dylan Wright

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I went through this exact situation about 6 months ago and want to share what worked for me. I realized I had put the wrong end date for my employment (off by about 2 weeks) and was panicking just like you are now. Here's what I did: First, I logged into my.ny.gov and documented exactly what the mistake was and what the correct information should be. Then I called the DOL customer service line - yes, it took multiple attempts and long hold times, but I eventually got through. The representative was actually very understanding and told me that employment date discrepancies are some of the most common errors they see. She had me submit a written correction through their online portal and assured me it wouldn't automatically disqualify my claim. The whole correction process took about 3-4 weeks to fully resolve, but my benefits weren't interrupted. The key is being proactive about it rather than hoping they won't notice. Your "under review" status is actually normal - they review most claims anyway, so this might just be part of their standard process. Don't let the anxiety consume you, but definitely reach out to them soon!

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Natalia Stone

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Wait, I'm confused - are you also Dylan Wright? The original poster has the same name but a different member ID. Just want to make sure I'm following the conversation correctly. But either way, your advice about being proactive with corrections is spot on. I've heard similar stories from other people who've had to fix mistakes on their claims.

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NYS DOL Text Says UI Benefits "Can Now Be Paid" - How Long Until First Payment Actually Arrives?

Just completed my unemployment phone interview yesterday, filed claim end of May. Got a text from NYS DOL today at 2:08 PM saying: "Your unemployment insurance (UI) benefits claim can now be paid. More information: https://on.ny.gov/uipay" I filed my claim at the end of May and had to wait until yesterday for my phone interview. Now that I've gotten this text message confirmation that my claim can be paid, I'm wondering how long until I actually see the first payment hit my account? The text doesn't give any timeframe, just says it "can now be paid" and provides a link for more information. Has anyone else gone through this process with NYS Department of Labor recently? How long after receiving this specific text message did you receive your first UI payment? I'm trying to plan my budget accordingly since it's been almost a month since I initially filed.

Make sure ur bank info is entered correctly in ur payment options. I typed one wrong number and it delayed everything by weeks smh

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Ava Rodriguez

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double checked and its all good!

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Laura Lopez

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Just went through this exact same process last month! Got that same text on a Wednesday and the payment hit my account Friday morning. Since you filed in May, you should get a nice chunk of back pay all at once. Keep an eye on your account and don't panic if it doesn't show up exactly at 2-3 days - sometimes it takes until the next business day. The hard part is over though, congrats on getting through the phone interview! 🎉

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Mei Liu

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Same boat here! Just applied for Medicaid while getting UI benefits and got approved within 2 weeks. The income limits are definitely doable if you're on regular unemployment.

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Margot Quinn

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Just went through this process myself a few months ago! Yes, unemployment benefits count as income, but don't stress - the Medicaid income limits in NY are pretty reasonable. I was getting about $350/week in UI benefits and still qualified easily. When you apply, you'll need to provide your most recent benefit statement from the NY DOL website. Pro tip: apply online through NY State of Health if you can - it's much faster than the paper application. The whole process took about 3 weeks for me and I got approved without any issues.

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Lucy Taylor

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Just wanted to add that you can also check your benefit information by calling the Tele-Claim line at 888-581-5812. It's automated and available 24/7, so you don't have to deal with hold times. When you call, have your SSN ready and follow the prompts - it will tell you your remaining benefit balance, weeks left, and benefit year end date. I find this quicker than navigating the website sometimes, especially when the portal is being slow or glitchy.

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Omar Hassan

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This is such a helpful tip about the automated line! I had no idea there was a 24/7 option that could give you all that info without waiting on hold. @Lucy Taylor do you know if that same automated system can tell you about any pending issues with your claim, or is it just for basic benefit info? I ve'been worried there might be some flag on my account that s'preventing payments but I haven t'been able to get through to ask anyone about it.

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Jasmine Quinn

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@Lucy Taylor The automated line is mostly for basic benefit info - balance, weeks remaining, last payment date, etc. For pending issues or claim flags, you d'still need to speak to a representative. However, the system will sometimes give you a message if there s'a problem that s'blocking payments, like your "claim requires review or" something similar. If you re'worried about account issues, you might want to try that Claimyr service that @Misterclamation Skyblue mentioned earlier - seems like it could save you from the phone wait nightmare when you need to talk to someone about more complex problems.

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Omar Fawaz

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Just want to share another resource that might help - if you're having trouble navigating the my.ny.gov portal, try accessing it from a desktop computer instead of mobile if you've been using your phone. The mobile version sometimes doesn't display all the benefit information clearly. Also, clear your browser cache first - I had issues where old cached data was showing me outdated benefit balances. When you log in, look specifically for a section called "Payment History" or "Claim Details" - sometimes the remaining weeks info is buried in there rather than prominently displayed on the main dashboard. The NY unemployment system isn't the most user-friendly, but the information is usually there somewhere if you dig around enough!

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Josef Tearle

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@Omar Fawaz This is such a helpful tip about using desktop vs mobile! I ve'been struggling with the mobile version of my.ny.gov and couldn t'figure out why some sections seemed to be missing information. I ll'definitely try accessing it from my laptop instead. The cache clearing suggestion is also great - I never would have thought of that but it makes sense that old data might be interfering with current information. Thanks for sharing these practical troubleshooting steps!

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Amara Nnamani

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The unemployment system is so messed up though. I know people who got denied for way less serious stuff while others sailed through. It's like a lottery sometimes with these adjudicators.

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QuantumQuasar

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While there can be inconsistencies, the law is pretty clear on performance vs misconduct. Most poor performance cases do get approved if you file correctly and respond to any requests for information promptly.

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Amina Sow

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I went through a similar situation about 6 months ago. Got let go from my first job out of college for not meeting performance metrics at a marketing firm. I was really worried about getting benefits too, but it worked out fine. The NYS DOL approved my claim without any issues. Like others said, the key is that poor performance isn't the same as misconduct. Just make sure when you file that you're honest about the reason for termination - don't try to make it sound like something it wasn't. Also start documenting everything now while you're still employed, including any performance reviews or conversations about your metrics. Having that paper trail really helps if the employer tries to contest your claim later.

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