NY unemployment website keeps kicking me out when filing new claim - tried 3 times

yep, same thing happening to me since yesterday!! i got to the employment history page and then BOOM kicked out. so annoying. i tried on my phone thinking it might be my laptop but same result. wonder if its the website having issues or something.

This is a known issue with the NY unemployment system that happens when their servers are overloaded, especially on Mondays and Tuesdays. A few things that might help: 1. Try filing very early in the morning (5-6am) or late at night (after 10pm) when traffic is lower 2. Make sure you're not using browser extensions that might interfere 3. Use Chrome or Edge browsers - the site doesn't work well with Firefox 4. Clear your cookies and cache before starting 5. Don't use the back button - ever If you keep getting kicked out at the same exact spot, it might be something specific in your application triggering a validation error. Write down all your answers before starting so you can quickly get back to where you were.

I had this exact problem for a WEEK in February!!! It's not just you. The NY unemployment system is GARBAGE. I would get to the part where they ask about why you left your job and then BOOM - kicked back to start. I was about to throw my laptop out the window!!!!

After dealing with this same issue last month, I discovered that if you try to file a claim too soon after creating your NY.gov ID account, this happens consistently. Their systems need about 24 hours to fully sync your account information. Also, if you're entering employment history that doesn't match their tax records, it'll kick you out without explanation. Another common reason: if you've filed in another state previously or have wages in multiple states, their cross-verification system can time out.

The system has been super unstable since they did that update in January. Have you tried using a different browser? Sometimes the website works better on Chrome than on Safari or Firefox. Also make sure you're not using any VPN because that can trigger their security features.

I had the same problem and spent days trying to figure it out. You know what finally worked for me? Using Claimyr to get through to an actual person at the unemployment office who could help me file over the phone. Check out https://claimyr.com - they have a video showing how it works: https://youtu.be/Rdqa1gKtxuE I was skeptical at first but after trying for almost a week to file online I was desperate. The agent I got connected with fixed whatever was causing the error in my application and completed it with me over the phone in like 20 minutes.

Update: I tried again at 11pm last night using Chrome instead of Safari and it worked! Got all the way through the application. For anyone else having this problem, definitely try during off-hours and use Chrome. Thanks everyone for the suggestions!

random question but did anyone elses claim take forever to process? i finally got mine submitted but its been pending for 3 weeks now....starting to worry