New York Unemployment website errors when filing initial claim - keeps kicking me out

omg same here! been trying since yesterday morning. gets to the employment history section then *poof* error message 🤮 this system is such garbage

I found a way to actually get someone on the phone who fixed this for me. Used claimyr.com - it costs $20 but they dial and wait on hold, then connect you to a real person. Worth it after dealing with the website mess. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

The website works better super early in the morning like 6am or late at night after 11pm. Less traffic on the servers then.

PROTIP: Use Microsoft Edge browser! The site hates Chrome and Firefox for some reason lololol

Listen up everyone dealing with this issue - here's what you need to know: First, try these steps: - Clear browser cache/cookies - Use Microsoft Edge - Try early morning or late night - Write down your answers before starting so you can quickly re-enter if it crashes If still having issues, you have 2 options: 1. Keep trying the website (can take days) 2. Call them directly (good luck getting through) Best solution I found was using claimyr.com - yes it costs $20 but they handle the calling/holding and get you to a real person who can file the claim over the phone. Way better than fighting with the broken website. Dont give up - you need these benefits and its worth the hassle to get it done right!

its been like this since forever smh. ny unemployment living in 1995 with these systems 🤡

Had the exact same problem last week! What finally worked for me was using a different device entirely - tried on my phone instead of laptop and it went through. Also make sure you're not using any browser extensions or ad blockers, they can mess with the site's javascript. If you're still stuck, definitely try the early morning trick @Lim Wong mentioned - got through at 6:30am on my second try. The system is trash but don't give up, you got this! 💪

Just went through this nightmare last month! The NY DOL website is absolutely broken. What ended up working for me was using my phone's mobile browser in incognito/private mode instead of my computer. Also had to disable all my browser extensions and turn off my VPN. Took like 6 tries but finally got through around 7am on a Tuesday. Pro tip: have all your employment info written down beforehand - dates, employer addresses, reason for separation, etc. That way if it crashes you can zip through the form faster on your next attempt. Don't let this system beat you, keep pushing! The benefits are worth the headache 💪 If all else fails, calling first thing Monday morning at 8am sharp gives you the best shot at getting through to a human who can help.