New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Hey OP, any updates? Did you get your payment yet?

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Not yet 😕 But I'm gonna try that claimyr.com thing tomorrow if nothing changes. Fingers crossed! 🤞

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I went through this exact same thing earlier this year! Got the "Claim Can now be Paid" text and then... crickets for almost a month. It's so frustrating when you're counting on that money. What finally worked for me was calling super early in the morning (like 8:01 AM sharp) and just hitting redial over and over. Took about 45 minutes but I finally got through to someone who could see there was a small glitch in my account that was holding up payments. They fixed it right there on the call and I had my money within 3 business days. Also make sure you're doing your weekly certifications religiously - even if you haven't gotten paid yet, keep claiming those weeks or you'll lose them. The system will catch up and backpay you for all the weeks you certified for. Hope this helps and you see that payment soon! 🙏

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This is super helpful! 🙌 I'm definitely going to try the early morning calling strategy. That glitch thing sounds exactly like what might be happening to me. Did they tell you what kind of glitch it was? And yes, I've been keeping up with my weekly certifications - glad to know I'm doing that right at least! Thanks for the encouragement 💪

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The early morning strategy is genius! 🌅 I never thought of calling right when they open. @Megan D'Acosta do you remember what the glitch was specifically? I'm wondering if it's something common that happens to a lot of us. Really appreciate you sharing your experience - gives me hope that there might be a simple fix for mine too!

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FINAL UPDATE: My wage reconsideration was approved! It took almost 5 weeks, but I finally got a revised Monetary Determination showing my correct wages of $41,850. My weekly benefit amount increased from $318 to $504! They're also sending me retroactive payments for the difference on the weeks I've already certified. For anyone dealing with this issue, here's what worked for me: 1. Submitted all my W-2s and quarterly pay stubs through the messaging system 2. Got a letter from my employer confirming my wages 3. Called (multiple times) until I got through to someone who could check on the status Thanks to everyone who helped with advice. This forum was a lifesaver when I was stressing about this whole situation!

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Congratulations! I'm still waiting on mine (it's been 3 weeks) and this gives me hope. Did they notify you by email when the determination changed or did you have to keep checking your account?

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They sent me an email saying I had a new message in my account. When I logged in, the revised determination was there. I'd recommend checking your account every few days though, just in case.

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Congratulations Justin! This is such great news and proves that persistence really pays off. The fact that your weekly benefit went from $318 to $504 shows just how significant these wage reporting errors can be. For anyone else reading this who might be in a similar situation - Justin's success story shows that even though the process can be frustrating and time-consuming, it's absolutely worth fighting for your correct benefits. The difference between what you should receive versus what they initially offer can be life-changing when you're unemployed. Also want to emphasize what Justin did right: he kept detailed records, got employer verification, and didn't give up even when it took 5 weeks. That retroactive payment is going to make a huge difference for his financial situation right now. Thanks for sharing your journey with us - posts like this help the whole community!

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Just want to say hang in there - I know the waiting is stressful especially when you have bills due. Once the system gets going with your payments they usually become more predictable.

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I went through this same situation a few months ago and the waiting is absolutely nerve-wracking when you're counting on that money. In my experience, the first payment after approval typically takes 10-14 business days to arrive by mail. Since you filed your weekly claim on Sunday and it shows as processed, you're probably looking at getting the check sometime next week if you're lucky, or the week after more realistically. One thing that helped me track it better was setting up text alerts through my.ny.gov - at least then you know exactly when they say it's been mailed out. The good news is that once you get into the rhythm, subsequent checks usually come much more consistently.

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I'm going through the exact same thing right now - filed my claim 8 days ago and still seeing "under review" status. It's really nerve-wracking when you're already dealing with job loss stress. From what I've been reading online, it seems like the NYS Department of Labor is just really backed up right now. I've been tempted to call but heard the wait times are brutal. At least we're not alone in this! Hoping both our claims get processed soon.

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Same boat here! It's definitely stressful when you're already worried about finances and then have to wait in uncertainty. I keep refreshing my.ny.gov hoping something will change. At least knowing other people are experiencing similar timelines helps - makes me feel like it's probably just normal processing delays rather than an issue with my specific application. Fingers crossed we both hear something positive soon!

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I'm actually a case worker who used to work with unemployment claims (different state though), and I can tell you that 10 days is pretty typical for the initial review phase. The NYS system has to verify your employment history, cross-reference wage records, and sometimes wait for employer responses. Since you filed due to company downsizing, that's actually one of the more straightforward scenarios - no fault determinations or complex separation issues to investigate. The good news is that once it's approved, you should receive back pay for all the weeks you've been waiting. Just keep certifying weekly if that option becomes available, even while it's under review.

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To give you the specifics: for 2025, you can work part-time and still collect partial unemployment as long as your weekly earnings are less than your full benefit amount. NYS Department of Labor will reduce your weekly benefit by 25% of whatever you earn over $143. So if your full benefit would be $300 and you earn $200 in a week, you'd get $300 minus 25% of $57 ($200-$143), which equals about $286 in benefits.

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Wow that's really helpful math, thank you! So I should definitely apply since I'm only making around $240 a week now.

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Just wanted to add that when you apply, make sure to keep detailed records of your hour reduction. I screenshot my work schedules before and after the cut, and saved any texts or emails from my manager about the reduction. NYS Department of Labor may ask for documentation during the review process, and having everything organized made my claim go much smoother. Also, don't wait too long to apply - you want to get your claim in as soon as possible after the hour reduction happens. Good luck!

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This is excellent advice! I wish I had known about keeping records when my hours got cut at my previous job. I ended up having to reconstruct everything from memory which was such a pain. @Evelyn Xu definitely take screenshots of your schedule now before you forget - even if it seems obvious to you, having that paper trail will save you headaches later if they need proof of the reduction.

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