New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amina Bah

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As someone who's currently navigating this system, I really appreciate everyone breaking this down! I was also confused about the funding structure when I first started collecting. One thing that helped me was understanding that while NY state funds the regular benefits through employer taxes, the federal government can also provide extended benefits during high unemployment periods (like the PEUC and PUA programs during COVID). It's reassuring to know that the State Unemployment Insurance Trust Fund has been built up over time through employer contributions, so it's not just dependent on annual budget allocations. Has anyone had experience with what happens if you move to another state while collecting NY benefits?

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Great question about moving to another state! I actually went through this situation last year. When you move to another state while collecting NY unemployment, you can generally continue receiving your NY benefits as long as you meet all the requirements (like job searching and being available for work). You just need to update your address with NYS Department of Labor and make sure you're still eligible to work in your new location. The key thing is that your claim stays with the state where you originally filed (NY in this case), so you'll continue getting benefits from the NY State Unemployment Insurance Trust Fund that everyone explained so well above. Just make sure to report the move promptly to avoid any issues with your weekly certifications!

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Miguel Silva

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This is such a helpful thread! I've been collecting unemployment for about 6 weeks now and was also confused about the funding. What really helped me understand it was thinking of it like insurance - NY employers have been paying into this state fund for years, kind of like how you pay car insurance premiums before you need to make a claim. The NYS Department of Labor essentially manages this insurance fund that employers have built up through their unemployment tax contributions. One thing I'm still wondering about though - does the size of NY's unemployment trust fund affect how quickly they process claims? I've noticed some delays in my payments and wasn't sure if that was related to funding levels or just system capacity issues.

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That's a great insurance analogy! From what I understand, the trust fund balance doesn't directly affect payment processing speed - those delays are usually more about system capacity and staffing levels at NYS Department of Labor rather than actual funding availability. The state is required to maintain certain reserve levels in the trust fund, and if it gets too low, they can borrow from the federal government or adjust employer tax rates. The processing delays you're experiencing are more likely due to the high volume of claims and the department's technological infrastructure struggles that others have mentioned in this thread.

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Same boat here! Filed 3 weeks ago for a layoff and still waiting. At least I know I'm not the only one dealing with this uncertainty.

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Owen Jenkins

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I went through something similar about 6 months ago with a complex layoff situation. NYS Department of Labor took about 4 weeks to resolve mine, but the wait was definitely nerve-wracking. One thing that helped me was calling my local career center - they couldn't speed up the process but they were able to connect me with some emergency assistance programs while I waited. Also, make sure you're continuing to certify for benefits each week even while it's pending, otherwise you might miss out on back pay if approved. Hang in there!

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UPDATE: I finally got through to someone! I used that Claimyr service and got connected to an agent in about an hour. Turns out when I reported my one day of work, some flag got triggered in the system that put my claim on hold. The agent was able to see that it was just a temporary job and immediately reactivated my claim. She said my payments should resume with my next certification on Sunday. Such a relief! Thanks everyone for your help.

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Sergio Neal

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Excellent! Glad to hear you got it resolved. This is a common issue that unfortunately requires speaking with an actual representative. For future reference, anytime you have unusual work patterns (one-day jobs, etc.), it's a good idea to call and speak with someone to make sure your claim stays active.

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Leslie Parker

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So happy for you! The system is SO broken. Makes me mad they put you through all this stress for literally ONE DAY of work. At least you got it fixed before rent was due!

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Mei Liu

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Wow, glad you got this sorted out! This is exactly why I hate the NY unemployment system - it's like they designed it to randomly punish people for working. I had a similar issue last year where I did some freelance work for 3 days and it completely screwed up my claim. Took forever to get it fixed and meanwhile I'm stressing about rent and bills. It's ridiculous that we have to jump through hoops just because we tried to work a little bit. At least now you know for next time that even short-term work can trigger these stupid system flags. Thanks for posting the update - it'll help other people who run into the same problem!

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This whole thread has been so helpful! I'm new to this community and dealing with my own unemployment nightmare right now. It's honestly shocking how broken the system is - like they expect us to be mind readers about all these random rules and triggers. The fact that Butch had to PAY a third-party service just to talk to someone at the agency that's supposed to be helping him is absolutely insane. I'm bookmarking that Claimyr service though, because I have a feeling I'm going to need it too. Really appreciate everyone sharing their experiences here - it makes you feel less alone when you're dealing with this bureaucratic mess!

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yeah the whole system is confusing af. took me forever to figure out you have to file every sunday for the previous week. missed my first payment because i thought you filed whenever

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Callum Savage

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The timing is important - you can file your weekly claim starting Sunday for the week that just ended. You have until the following Saturday to file it, but don't wait because if you miss the deadline you could lose that week's benefits permanently. Also make sure you're reporting your job search activities accurately on each weekly claim.

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Hugo Kass

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This is all so much to remember! Is there like a checklist somewhere of everything you need to do to keep your benefits?

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Anna Kerber

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not all heroes wear capes but the person who told me about claimyr.com definitely deserves one. finally got through to unemployment after weeks of trying. switched from that trash debit card to direct deposit in literally 5 minutes.

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Seraphina Delan

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Does it actually work? Sounds too good to be true

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Anna Kerber

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it really does. i was skeptical too but I was desperate after trying to call for WEEKS. Got through in like 37 mins and the agent fixed everything.

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Honestly, I'm going through the exact same nightmare right now. Got my card two weeks ago and every single ATM has hit me with fees - even the ones on their "approved" list! It's like they designed this system specifically to screw us over when we're already struggling. I've wasted almost $30 in fees just trying to get MY OWN MONEY out. The cash back trick at grocery stores seems to be the only thing that actually works without getting charged. Such BS that we have to jump through all these hoops just to access our benefits. Going to try that bank transfer option everyone's mentioning - anything to avoid feeding more money to KeyBank's fee machine 😤

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Chloe Zhang

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OMG YES! Finally someone who gets it! I've been dealing with this exact same BS for weeks now. The "approved" ATM list is complete garbage - I got charged at literally every single one I tried. The cash back method at grocery stores is definitely the way to go, just make sure to ask first because some cashiers don't know about it. Also that bank transfer thing people are talking about actually works - it's buried in the KeyBank website under "Move Money" but it's totally free. Just takes a few days. Hang in there, this whole system is designed to steal from us when we're already down 💔

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