New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Dananyl Lear

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I was in the same boat when I first started - the terminology definitely makes it sound more complicated than it actually is! You're absolutely doing everything correctly. The weekly certification is just the formal name for that weekly process where you answer questions about your job search, availability, and any work/income. One tip that helped me stay organized: I created a simple spreadsheet to track my job applications with dates, company names, and how I applied. Makes it much easier when you're answering those work search questions each week. Also, don't stress if you see different status messages in your account - sometimes it takes a few days for everything to update after you certify. Keep doing what you're doing and you'll be fine!

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The spreadsheet idea is brilliant! I've been keeping mental notes of my job applications but having it all organized in one place would definitely make the weekly questions easier to answer. I like that you mentioned not stressing about status messages too - I've been refreshing my account constantly worried that something was wrong when things didn't update immediately. It's reassuring to hear from someone who went through the same initial confusion. Thanks for sharing those practical tips!

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Paolo Conti

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I went through this exact same confusion when I first started collecting! The word "certification" made it sound like there was some official document I needed to submit separately. But like everyone else has said, you're doing it perfectly - that weekly online process where you answer the questions IS your certification. One thing that helped me understand it better: think of it like signing a legal document each week where you're certifying (swearing) that your answers are true. That's why it's called certification rather than just "filing." The consequences for providing false information are serious, which is why they use that formal language. You're being smart by asking these questions upfront rather than assuming - shows you're taking the process seriously, which is exactly what you should be doing.

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Finnegan Gunn

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Just apply anyway! Even if you're slightly over the income limit, you might qualify for subsidized plans through the marketplace. And if your unemployment runs out or your income changes, you can update your application.

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Nolan Carter

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I'm going through this exact same process right now! One thing I learned is that NYS has a "simplified application" process where if you're already receiving certain benefits (like SNAP or unemployment), they can sometimes fast-track your Medicaid application. Also, even if your unemployment income puts you slightly over the regular Medicaid limit, you might still qualify for Essential Plan which has higher income limits and very low premiums. The NYS of Health website has a calculator that can give you a quick estimate of what you might qualify for based on your unemployment amount. Definitely worth applying - the worst they can say is no, and you might be surprised what options are available!

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Nasira Ibanez

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This is super helpful info! I didn't know about the Essential Plan option. Just to clarify - when you say "simplified application" for people already getting unemployment, does that mean they automatically pull your income info from the NYS Department of Labor system, or do you still need to provide documentation of your weekly benefit amount?

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Zara Malik

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Don't forget about the work availability requirement too. You need to be able and available for work each week. If you go on vacation or have any period where you can't work, you need to mark that on your weekly claim or you could be committing fraud.

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Also want to add - make sure you understand the difference between "able to work" and "available for work". Able means you're physically and mentally capable of working, while available means you're not doing anything that would prevent you from accepting a job if offered (like being enrolled in full-time school during business hours). I learned this the hard way when I had to explain why I was taking a morning class. Keep documentation of everything and when in doubt, always err on the side of over-reporting rather than under-reporting!

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Ethan Moore

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ok no joke every1 in my friend group who got laid off recently had their claims stuck at some point. the ONLY way to get it fixed is to talk to a human. i was lucky and got thru after 2 days of calling but my roommate used claimyr.com and said it worked great.

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Chloe Wilson

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Hey Keisha! I went through the exact same thing last month - that "accepted" status had me refreshing my account like crazy! In my case, it took about 6 days after acceptance to see my actual benefit amount show up. They'll post a "Monetary Determination" letter in your online account that breaks down your weekly benefit amount and total benefits available. You should get an email notification when it's ready to view. The waiting is definitely nerve-wracking when you're trying to budget, but it sounds like you're on the right track. Just keep certifying weekly in the meantime and checking your account daily. Fingers crossed yours comes through quickly! 🤞

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Honorah King

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Thanks Chloe! That's really reassuring to hear from someone who just went through this. 6 days sounds reasonable - I'm on day 3 now so hopefully soon! Did you get your first payment pretty quickly after the monetary determination showed up? And yeah, I've been obsessively checking my account multiple times a day 😅

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CALL THEM!!!! Don't rely on online advice (including mine lol). Every situation is different, and backdating is decided case by case. But you HAVE to talk to someone. The website won't let you backdate on your own.

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Malia Ponder

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good luck getting thru tho 😭 been trying for 2 weeks

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Kyle Wallace

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Try claimyr.com - worked for me when I was in this exact situation last month

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Liam McGuire

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Hey Shelby, I was in almost the exact same situation a few months back. Lost my job in August and didn't file until October because I was convinced I'd land something quickly. Turns out that was a costly mistake! When I finally got through to someone (took forever on hold), they were able to backdate my claim by 4 weeks, which seems to be pretty standard. The agent told me that while "I thought I'd find work quickly" isn't considered "good cause," they still have some discretion for shorter backdates. My advice: call them ASAP and be honest about your situation. Don't embellish or make up reasons - just explain that you're new to unemployment and didn't realize you should file immediately. Sometimes being straightforward works better than trying to find loopholes. Also, make sure you're filing your weekly certifications correctly going forward. The last thing you want is to deal with overpayment issues on top of everything else. Good luck - I know how stressful this whole process is!

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