New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Just wanted to add that if you do file and get denied, you can appeal the decision. Sometimes NYS Department of Labor doesn't have complete records and additional documentation can help your case. Good luck with whatever you decide to do!

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I went through something similar when I worked as a babysitter for a family that moved. One thing that might help is to ask your current family directly about the tax situation before they leave - they might have been paying into unemployment insurance without you realizing it. Some families do handle the paperwork properly even if they don't always communicate it clearly to their nannies. Also, even if this job doesn't qualify you for benefits, make sure your next nanny position is set up correctly from the start so you're protected in the future. You can ask potential employers upfront if they'll be treating you as a household employee with proper tax withholdings.

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That's really good advice about asking the family directly before they leave! I never thought to just ask them straight up about the tax situation. You're right that they might have been handling it properly but just didn't explain it to me. I'm definitely going to have that conversation with them this week before they move. And I'll make sure to be more upfront about the tax requirements with any new families I interview with. Thanks for the practical suggestions!

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my payment finally came thru this morning! took exactly 9 days like the other person said. check ur account it might be there

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Just checked and YES! Mine finally came through too! Such a relief. Thanks everyone for all your help and advice through this stressful situation!

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So glad to see this got resolved for everyone! This whole thread was super helpful - I'm dealing with a similar delay right now (day 5 of waiting) and was starting to panic. The info about the quarterly reviews and system updates really puts things in perspective. Bookmarking that Claimyr service and the phone number sequence in case I need them. It's crazy that NYSDOL doesn't communicate these delays better - would save everyone so much stress if they just sent out notices when there are known processing issues.

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Totally agree about the communication issue! I'm new to this community but have been dealing with NY unemployment for a few months now. It's ridiculous that we have to rely on forums like this to figure out what's going on with our payments. The lack of transparency from NYSDOL is really frustrating - a simple email or text notification about processing delays would save so many people from panicking about rent and bills. Hope your payment comes through soon! At least now we know 5-9 days seems to be the norm during these system hiccups.

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Just wanted to add that even after approval you won't get paid immediately - there's usually a one week waiting period for your first payment. Budget accordingly!

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I went through this process about 8 months ago after my company downsized. The good news is that since you were laid off (not fired for cause), your claim should process relatively smoothly. In my experience, I got my monetary determination letter in about 10 days, and my first payment came 3 weeks after filing. The key is to keep certifying weekly even while you're waiting - you can do this through the same portal where you filed your initial claim. Also, make sure to apply for jobs and keep records since they may ask for proof later. Hang in there, the process feels slow but it does work!

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The whole system is honestly pretty confusing at first but you get used to it. Just remember that if your claim gets approved, your first payment usually comes about 2-3 weeks after filing if everything goes smoothly. But don't panic if it takes longer - mine took 5 weeks because of some verification issues.

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Thanks everyone for all this helpful info! I'm definitely going to file today after reading all of this. One quick question - when you say they contact your employer to verify employment, do they actually call them or is it just through some automated system? I'm worried my old manager might say something negative since the layoffs were pretty sudden and there was some tension. Also, should I expect to get any paperwork in the mail or is everything done online these days?

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Just went through this process myself last month. Filed on a Tuesday, got approved the following Monday, and received my first payment that Thursday. The whole thing was about 10 days total. The trick is being super accurate with all your information and making sure your employer doesn't contest the claim.

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That gives me hope! Did you have to do anything special or did it just go smoothly on its own?

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Nothing special, just made sure all my dates and employer info were exact. I also started filing my weekly claims right away even though I hadn't been approved yet.

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@Yara Haddad I just went through this exact situation a few months ago! Here's what really helped me speed things up: 1) File online immediately - don't wait, the system processes faster than phone claims 2) Have your last 18 months of employment history ready with exact dates and employer contact info 3) Set up direct deposit right away in your account settings 4) File your weekly certification every Sunday religiously, even before you're approved. Also, regarding your rent situation - contact your landlord now and explain you're between jobs but have filed for unemployment. Many landlords are understanding if you communicate early. You might also look into local emergency rental assistance programs while you wait for benefits to kick in. The waiting is stressful but most people do get their first payment within 2-3 weeks if there are no complications. Hang in there!

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This is really helpful advice! I'm curious about the direct deposit setup - is that something I can do right when I file the initial claim, or do I have to wait until after approval? Also, do you know if there are any specific documents I should have ready beyond just employment history in case they ask for verification?

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