Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Thanks everyone for the clarification! I was so confused because I had read some old information about calling in. The online system through my.ny.gov sounds much easier. Just to make sure I understand - my benefit week runs Sunday to Saturday, so I can certify anytime starting Sunday at 6 AM for the week that just ended? And I need to make sure I have my 3 job search activities documented before I certify?
Yes, you've got it exactly right! Sunday at 6 AM is when the certification opens for the previous week (Sunday-Saturday). And definitely have those 3 job search activities ready - the system won't let you submit without them. I usually prepare my list during the week so I'm not scrambling on Sunday morning. Welcome to the community and good luck with your claim!
One tip I wish someone had told me when I started - set a reminder on your phone for Sunday mornings! I got into the habit of doing my weekly certification right after I have my coffee on Sunday. It becomes routine after a few weeks. Also, if you ever have technical issues with the my.ny.gov portal, try clearing your browser cache or switching browsers. The site can be a bit finicky sometimes but usually works fine once you get the hang of it.
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Congrats! The system usually works pretty smoothly for stopping benefits when you report work. Just file your weekly claims honestly and you'll be fine.
Just went through this same process a few months ago! You definitely want to report it on your next weekly claim when they ask about work activity. The system is pretty efficient - once you report full-time employment, your benefits will automatically stop for that week and going forward. Don't stress too much about the exact timing, just be honest about your start date when you file your weekly certification. The important thing is not to continue claiming benefits once you're working full-time. Good luck with the new job!
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I just switched to direct deposit last month and can confirm what others are saying - you don't need to give your credit union any special bank info about NYS DOL. Just log into your my.ny.gov account, go to the payment preferences section, and enter your routing and account numbers. The state treasury handles it all on the backend. My credit union initially asked the same questions but once I explained it was a government ACH transfer, they said that was fine and didn't need any originating bank details.
This is exactly what I needed to hear! Thank you so much for sharing your experience. I was getting stressed about what to tell my credit union but knowing that "government ACH transfer" explanation worked for you makes me feel much better. I'll log into my.ny.gov tonight and get this set up.
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just here to say I FEEL YOUR PAIN. ny unemployment is the ninth circle of hell. hope u get ur card soon, friend.
I'm dealing with the exact same issue right now! Filed 4 weeks ago, approved, but no card. Called every day this week and can't get through. The frustration is real. I saw someone mention contacting your state rep - definitely going to try that. Also going to look into that claimyr service people are talking about. We shouldn't have to jump through this many hoops just to get what we're entitled to. Hang in there, hopefully we both get our cards soon! 🤞
Ugh yes, solidarity! 😫 It's so maddening that we have to become detectives just to get our own benefits. I'm definitely going to try the state rep route too - seems like multiple people have had success with that. Let me know if the claimyr thing works out for you! We've got this 💪
Cass Green
Thanks, that's reassuring. I'll give it another week before I start panicking and calling again!
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Landon Morgan
Just went through this exact same process yesterday! Took me about 40 calls over two days but finally got through around 2pm. The specialist was actually really helpful once I connected - walked me through everything step by step and even explained what to expect next. For anyone still struggling, I noticed I had better luck when I called during lunch hours (12-2pm) rather than first thing in the morning. Also make sure you have all your employer info written down beforehand because they move pretty quickly once you're connected. Hang in there everyone, it's frustrating but worth the persistence! 🙏
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Sean O'Brien
•That's really encouraging to hear! I'm dealing with the same phone redirect situation right now and was getting so discouraged after trying all morning with no luck. Going to try during lunch hours tomorrow like you suggested. Did the specialist mention anything about how long it takes to get the determination letter once you complete the phone application? I keep seeing different timeframes mentioned here and want to set realistic expectations for myself.
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