New York Unemployment

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

JaylinCharles

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The wage requirements change every year but for 2025 you need at least $2,700 in your highest quarter and total wages of at least 1.5 times your highest quarter amount. Since you're still employed part-time, you'll file for partial benefits and your weekly benefit will be reduced by a portion of what you earn each week. Make sure to report all work and earnings accurately on your weekly claims or you could face an overpayment.

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Paolo Ricci

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I went through something similar when my hours got cut at my job last year. The key thing to remember is you need to file your claim as soon as your hours are reduced - don't wait! You can apply online at labor.ny.gov and the system will walk you through determining if you meet the wage requirements based on your work history. Since you've been working 8 months you should have enough quarters of work. Just make sure when you file your weekly claims that you report exactly how many hours you worked and how much you earned that week. The system will automatically calculate your partial benefit amount. Also keep records of your job search activities because they do audit that requirement.

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Taylor To

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26 weeks is nothing these days with how the job market is. I was unemployed for almost a year and had to figure out other assistance programs after my UI ran out. Tell your cousin to start looking immediately and don't wait around thinking he has plenty of time

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Fiona Sand

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That's good advice. I'll definitely tell him to start his job search right away even while he's getting the claim set up.

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Raul Neal

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One thing to add - make sure your cousin applies as soon as possible after his layoff. There's a one-week waiting period before benefits start, and you can't get paid for that first week. Also, he'll need to have his employer information ready (like his last day of work, reason for separation, etc.) when he files online at labor.ny.gov. The sooner he gets his claim in, the sooner he can start receiving those 26 weeks of benefits. Construction workers often have good wage histories so he should qualify for a decent weekly benefit amount.

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Great point about applying right away! I didn't know about the one-week waiting period. That's definitely something I should mention to my cousin. Does he need any specific documents when he applies online, or just the employer information you mentioned?

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Aisha Mahmood

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He'll need his Social Security number, driver's license or state ID, and details about his most recent employment (employer name, address, dates of employment, reason for job separation). It's also helpful to have his pay stubs from the last few weeks and any separation paperwork his employer gave him. The online application at labor.ny.gov will walk him through exactly what information is needed step by step.

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Isaiah Cross

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Just wanted to update everyone - my son got a call from DOL yesterday explaining the whole situation. Turns out his claim got flagged because he had worked in another state briefly last year. They said the legislative office inquiry is what pushed his claim through final approval. So definitely reach out to your representatives if you're stuck!

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Kiara Greene

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just sent email to my assembly person! fingers crossed 🤞

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This is so helpful, thank you for sharing! I've been stuck in limbo for 2 months now and getting the runaround every time I call. Your success story gives me hope that there's actually a way forward. I'm definitely going to try contacting my assembly person - I hadn't even thought of that option. It's crazy that we have to jump through all these hoops just to get benefits we're entitled to, but at least there are people like you willing to share what actually works. Congratulations to your son on finally getting his money!

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Nia Jackson

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I'm in the same boat as you - been waiting almost 3 months now and feeling so frustrated with the whole process. Reading Isaiah's story really does give hope that persistence pays off. I actually just looked up my assembly person's contact info after seeing all these success stories in the comments. It's ridiculous that we need to involve elected officials just to get basic unemployment benefits processed, but if that's what it takes I'm willing to try anything at this point. Good luck with your claim!

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been there! the whole process stressed me out too but its not as bad as it seems. just take it one step at a time and dont overthink it

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Aiden Chen

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I went through this exact same situation last year and I totally understand the panic! One thing that really helped me was calling the NYS Department of Labor customer service line (1-888-209-8124) early in the morning around 8am when they open - you're more likely to get through then. Also, don't stress if you can't remember exact dates - they understand that and you can provide approximate dates. The system will ask your former employer to verify the information anyway. Most importantly, try to stay calm - once you get the initial application submitted, the weekly certifications are much easier and become routine. You've got this!

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Andre Dubois

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Don't panic! I went through this same process a few months ago and it's really not as complicated as it seems at first. The key thing is to file your claim ASAP - like everyone else mentioned, you want to get that clock started. One tip that helped me: have your bank account information ready too because you'll need to set up direct deposit for your benefits. Also, when you're filling out the application, take your time reading each question carefully. Some of the wording can be a bit confusing but it's better to get it right the first time than have to deal with delays later. You've got this!

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Zara Rashid

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This is really reassuring to hear from someone who went through it recently! I didn't think about having my bank info ready - that's a great tip. I'm definitely going to take my time with the questions since I really don't want any delays. Thank you for the encouragement, I really needed that right now.

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Adriana Cohn

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I went through this process about 6 months ago and wanted to add a few things that really helped me. First, make sure you have your last few pay stubs handy - they'll ask for your earnings information and it's much easier if you have the exact amounts. Second, the system will ask you to choose between direct deposit and a debit card for receiving benefits. I'd recommend direct deposit if possible since it's faster and more reliable. Also, don't worry if the website seems slow or crashes - it happens a lot, especially on Mondays when everyone is filing their weekly claims. Just keep trying and it will eventually go through. The most important thing is to not delay filing your initial claim even if you're missing some information - you can always update details later, but you can't backdate your claim to an earlier date than when you actually filed.

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This is all super helpful advice! I hadn't thought about the pay stubs - I definitely need to dig those up before I start the application. The tip about direct deposit vs debit card is really good to know too. I'm glad to hear that even if the website crashes I can keep trying. That makes me feel less anxious about the whole process. Thanks for sharing your experience!

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