Omg are you me??? This LITERALLY just happened to me last week! I freaked out but then my payment came through normally anyway. I think its just the system being glitchy af as usual.

Hey! I went through something similar a few months ago. The system randomly flagged me as "working" when I definitely wasn't. Turns out it was because I had done a one-time freelance gig like 6 months earlier and somehow the system got confused about the dates. Even though you said you haven't worked at all, double-check if there's ANY income from anywhere - even like selling something on Facebook Marketplace or getting paid back for something. Sometimes the system picks up on weird stuff. But honestly, if you were able to certify and answered truthfully, you'll probably get paid normally. The NY system is notorious for these random glitches that fix themselves. Just keep screenshots of everything in case you need to prove what happened later!

Yeah you should be fine if it's a layoff situation. Just make sure when you file that you select the right reason for separation. Don't say you quit or anything like that obviously.

Just went through this process myself a few months ago when my company had layoffs. One thing I wish someone had told me - keep detailed records of everything! Save your layoff notice, any emails about the elimination of your position, and document your last day of work. The NYS Department of Labor may ask for proof that you were laid off rather than fired for cause. Also, don't forget that you'll need to certify for benefits every week, even if there are delays in processing. Good luck with everything!

Check your spam folder! My authorization email went there and I was stuck for days being stupid 🤦‍♂️

Had the exact same issue! Filed in late January and couldn't certify for weeks due to the authorization error. What finally worked for me was clearing my browser cache completely and trying a different browser. Also make sure you're using the exact same login info from your original application - sometimes people accidentally create multiple accounts which causes auth issues. If that doesn't work, definitely call them because there might be an issue with your claim that needs manual review. Don't stress too much about the backpay - as long as you document your attempts to certify, they'll sort it out retroactively once your account is fixed!

This is exactly why I'm running out of hair at 32 😂 The NY unemployment system and ID.me should just get married since they both love making our lives difficult. One thing that helped me was having a friend who's good with tech walk me through each step on a video call (not the ID.me one lol). Sometimes just having another set of eyes helps catch the little things.

I'm dealing with the exact same ID.me nightmare right now! Been stuck for 3 weeks after my video call got cut off. The most frustrating part is you can't even get back into the queue easily. I found that trying to access the ID.me portal through different entry points sometimes works - like going through the NY DOL site vs going directly to ID.me. Also, if you have any friends or family who work in government offices, they might know someone who can help escalate your case. This whole system is beyond broken and they know it. Hang in there! 💪

Just keep filing those weekly claims! That's the most important thing. Even if your initial claim is still processing, you need to maintain your weekly certifications or you'll lose those weeks permanently.

I'm in a similar situation - filed my claim 8 days ago and still showing "processing" status. The anxiety about bills piling up is real! From what I'm reading here, it sounds like 10 days is still pretty normal timing. Have you tried calling the NYS DOL phone line at all, or are you just monitoring online? I've been hesitant to call because I heard the wait times are brutal, but maybe it's worth a shot if we don't see movement in the next few days.