New York Unemployment

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Anyone else notice that the success rate for backdating seems to vary depending on which agent you get? It's like playing unemployment roulette 🎰

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omg yes! i swear some of them just say no to everything without even trying

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I've had better luck with the agents in the afternoon. Maybe they're in a better mood after lunch? 🍔

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Thanks for posting this @Clarissa Flair! I'm in a similar situation and really need to backdate my claim. Reading through all these responses is giving me hope that it's still possible. I'm going to try calling first thing tomorrow morning like @Caden Turner suggested. Does anyone know if there's a specific time window for how far back you can request to backdate? I lost my job about 6 weeks ago and just found out I could file for unemployment. 😰

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@Teresa Boyd I was in almost the exact same situation! I waited about 7 weeks before filing and was able to backdate successfully. From what I understand, you can typically go back up to 4 weeks without too much hassle, but beyond that it gets trickier. Since you re'at 6 weeks, you might need to provide a really solid reason for the delay - like not knowing you were eligible or having issues with the website. Don t'give up though! I ve'seen people get approved for longer backdating periods. Good luck tomorrow! 🤞

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UPDATE: I finally got it to work! I was definitely putting it in the wrong section. And the lighting tip was super helpful too. I put my SS card on a dark blue towel and made sure all four corners were visible. Thanks everyone for your help! My verification is processing now.

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awesome! glad it worked out. how long did they say processing would take?

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They said 24-48 hours for the verification to complete. Fingers crossed it all goes smoothly from here!

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For anyone still struggling with this, here's what worked for me when I had the same "can't find a pic" error: Make sure your phone camera is completely clean (mine had a smudge I didn't notice), take the photo in natural daylight near a window if possible, and hold your phone steady for an extra second after taking the photo. The system seems really picky about image quality. Also, if you're using an older phone, try borrowing a newer one with a better camera - that made all the difference for my friend who was having the same issue.

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Great tip about cleaning the camera lens! I never would have thought of that. The natural daylight suggestion is really smart too - I was trying to take the photos at night with just my overhead light which probably wasn't helping. Thanks for sharing what worked for you!

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The whole system is set up to screw people over. They don't tell you about deadlines clearly, then act like it's your fault when you miss benefits. I bet half the people who deserve UI never even know they can apply.

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same thing happened to my brother, lost like a month of benefits because nobody told him

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Ava Kim

I just went through this exact situation last month! You definitely can't get those 6 weeks back, but don't let that stop you from filing immediately. Even though you missed out on some benefits, you can still collect for the remaining weeks of your unemployment. The application process online isn't too bad once you get started - just make sure you have your Social Security card, driver's license, and any paperwork from your employer ready. Also keep in mind you'll need to certify for benefits every week going forward, so set a reminder for yourself. Better to start collecting something now than to keep waiting and lose even more potential benefits.

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This happened to me and it's because my claim hit the 26-week mark and needed to be reviewed before continuing. System didn't tell me this AT ALL, just gave the error you described. Had to call to find out.

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Hmm I've only been on unemployment for about 16 weeks so I don't think that's it for me. But good to know for later!

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OMG this is happening to me too right now! I've been trying since Sunday and getting the exact same "already filed" error. So relieved to see I'm not the only one but also terrified after reading about people getting hacked 😰 I'm gonna try the midnight trick tonight and if that doesn't work I'll definitely call first thing tomorrow morning. Has anyone actually gotten through to someone today? The phone lines seem even busier than usual

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Same boat here! Been trying since yesterday with no luck. The phone lines are definitely swamped - I've been calling since 8am and can't even get into the queue. From what everyone's saying here, it sounds like we really need to talk to a human to fix this. I'm gonna try that claimyr service a few people mentioned if the midnight thing doesn't work. Keep us posted if you get through!

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The 26 week thing is assuming everything goes smoothly with your claim. If you run into adjudication issues or appeals, that can delay when your benefits start but it won't reduce the total number of weeks you're entitled to. Just something to keep in mind since processing times can be unpredictable.

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What kind of issues cause adjudication delays? I'm worried I might run into problems since my layoff was part of a company restructuring.

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Company restructuring layoffs are usually pretty straightforward for UI eligibility. Adjudication typically happens when there are questions about why you left your job, work availability, or job search compliance. Since you were laid off through no fault of your own, you should be fine.

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I went through this same situation in 2023 after working in finance for 6 years. In NY, you can get up to 26 weeks of benefits, but like others mentioned, the exact amount depends on your earnings history during the "base period" (usually the first 4 of the last 5 completed quarters). Since you worked steadily for 8 years in marketing, you'll probably qualify for close to the maximum. One tip - when you file online, have your last pay stub and employer information ready. The system will calculate your weekly benefit amount and total weeks available once you submit your application. Don't wait too long to apply though, because you can't backdate claims in NY.

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