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UPDATE: I finally got it to work! I was definitely putting it in the wrong section. And the lighting tip was super helpful too. I put my SS card on a dark blue towel and made sure all four corners were visible. Thanks everyone for your help! My verification is processing now.
For anyone still struggling with this, here's what worked for me when I had the same "can't find a pic" error: Make sure your phone camera is completely clean (mine had a smudge I didn't notice), take the photo in natural daylight near a window if possible, and hold your phone steady for an extra second after taking the photo. The system seems really picky about image quality. Also, if you're using an older phone, try borrowing a newer one with a better camera - that made all the difference for my friend who was having the same issue.
The whole system is set up to screw people over. They don't tell you about deadlines clearly, then act like it's your fault when you miss benefits. I bet half the people who deserve UI never even know they can apply.
I just went through this exact situation last month! You definitely can't get those 6 weeks back, but don't let that stop you from filing immediately. Even though you missed out on some benefits, you can still collect for the remaining weeks of your unemployment. The application process online isn't too bad once you get started - just make sure you have your Social Security card, driver's license, and any paperwork from your employer ready. Also keep in mind you'll need to certify for benefits every week going forward, so set a reminder for yourself. Better to start collecting something now than to keep waiting and lose even more potential benefits.
This happened to me and it's because my claim hit the 26-week mark and needed to be reviewed before continuing. System didn't tell me this AT ALL, just gave the error you described. Had to call to find out.
OMG this is happening to me too right now! I've been trying since Sunday and getting the exact same "already filed" error. So relieved to see I'm not the only one but also terrified after reading about people getting hacked 😰 I'm gonna try the midnight trick tonight and if that doesn't work I'll definitely call first thing tomorrow morning. Has anyone actually gotten through to someone today? The phone lines seem even busier than usual
Same boat here! Been trying since yesterday with no luck. The phone lines are definitely swamped - I've been calling since 8am and can't even get into the queue. From what everyone's saying here, it sounds like we really need to talk to a human to fix this. I'm gonna try that claimyr service a few people mentioned if the midnight thing doesn't work. Keep us posted if you get through!
The 26 week thing is assuming everything goes smoothly with your claim. If you run into adjudication issues or appeals, that can delay when your benefits start but it won't reduce the total number of weeks you're entitled to. Just something to keep in mind since processing times can be unpredictable.
What kind of issues cause adjudication delays? I'm worried I might run into problems since my layoff was part of a company restructuring.
I went through this same situation in 2023 after working in finance for 6 years. In NY, you can get up to 26 weeks of benefits, but like others mentioned, the exact amount depends on your earnings history during the "base period" (usually the first 4 of the last 5 completed quarters). Since you worked steadily for 8 years in marketing, you'll probably qualify for close to the maximum. One tip - when you file online, have your last pay stub and employer information ready. The system will calculate your weekly benefit amount and total weeks available once you submit your application. Don't wait too long to apply though, because you can't backdate claims in NY.
DeShawn Washington
Anyone else notice that the success rate for backdating seems to vary depending on which agent you get? It's like playing unemployment roulette 🎰
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Mei-Ling Chen
•omg yes! i swear some of them just say no to everything without even trying
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Sofía Rodríguez
•I've had better luck with the agents in the afternoon. Maybe they're in a better mood after lunch? 🍔
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Teresa Boyd
Thanks for posting this @Clarissa Flair! I'm in a similar situation and really need to backdate my claim. Reading through all these responses is giving me hope that it's still possible. I'm going to try calling first thing tomorrow morning like @Caden Turner suggested. Does anyone know if there's a specific time window for how far back you can request to backdate? I lost my job about 6 weeks ago and just found out I could file for unemployment. 😰
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Javier Cruz
•@Teresa Boyd I was in almost the exact same situation! I waited about 7 weeks before filing and was able to backdate successfully. From what I understand, you can typically go back up to 4 weeks without too much hassle, but beyond that it gets trickier. Since you re'at 6 weeks, you might need to provide a really solid reason for the delay - like not knowing you were eligible or having issues with the website. Don t'give up though! I ve'seen people get approved for longer backdating periods. Good luck tomorrow! 🤞
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