New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$19.99StandardOne price

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just to add - FUTA tax rate is currently 6% but employers get credits for paying state unemployment taxes, so most end up paying around 0.6%. This doesn't come out of your paycheck as an employee, it's entirely paid by employers. The money goes into trust funds that help states pay unemployment benefits when people lose their jobs.

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Jordan Walker

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Thanks everyone for the detailed explanations! I was really confused when I first saw FUTA mentioned in my NYS Department of Labor paperwork, but now I understand it's just the federal framework that enables the state program. It's reassuring to know that my benefits are calculated based on New York state rules and my work history here, not some federal formula I don't understand. Really appreciate this community helping newcomers like me navigate the system!

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Asher Levin

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Try contacting your state assembly person's office! Seriously, this was the ONLY thing that worked for me after weeks of calling NY unemployment with no luck. Their office has special contacts at the DOL and can often push claims through faster. Google your district and give them a call.

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Serene Snow

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👆 THIS. My assemblyman's office fixed my claim in 48 hours after I'd been trying for weeks on my own.

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Wow, never thought of this. Will definitely try if I can't get through on the phone. Thanks!

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StarSurfer

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I went through this exact same situation about 6 months ago! My EAD expired while I was collecting unemployment and they cut me off for 3 weeks. The good news is you absolutely can get backpay once you show them your renewed permit. Here's what worked for me: 1. Upload your new work permit to your online account ASAP 2. Call the unemployment line - yes it's a nightmare but you HAVE to speak to someone. The automated system won't fix this 3. When you get through (and you will eventually), ask specifically for a "tier 2" agent who can handle work authorization issues 4. Have your old permit, new permit, and USCIS receipt ready It took me about a week to get through to the right person, but once I did they processed everything in one call and I had my backpay within 3 business days. Don't let them tell you that you're not eligible for those weeks - as long as you had a pending renewal application, you should get paid for that time period. Stay persistent! The system is frustrating but it does work eventually.

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PixelWarrior

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OP, just to be super clear on the process: file your initial claim on ny.gov, then you'll need to file weekly claims every week to keep getting benefits. Don't miss those weekly filings or you'll have more headaches. And start your job search log immediately since you'll need to show you're actively looking for work.

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Chloe Mitchell

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Just want to echo what everyone else is saying - file TODAY if possible! I made a similar mistake when I first lost my job and waited almost 2 months thinking I'd find something quickly. Even though I lost those weeks of backpay, I still ended up getting benefits for several months after that which really helped me get through a tough period. The application process on ny.gov is pretty straightforward, and once you get your first payment it's such a relief. Don't let the regret about waiting stop you from getting the help you need going forward. You've got this!

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honestly the whole system is messed up. they expect you to be available 24/7 but real life doesn't work that way especially with kids. just keep filing your weekly claims and hope for the best

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Ravi Choudhury

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I went through this same situation a few months ago with my 3-year-old. What really helped was being proactive about documenting my childcare constraints from the start. I created a simple spreadsheet tracking every job application I submitted for evening/weekend positions, including the job posting details and when I applied. When NYS Department of Labor did eventually review my case, having that documentation made all the difference. Also, don't forget that you can include positions where you'd be able to arrange childcare if hired - like jobs that start a few weeks out, giving you time to find new arrangements. The key is showing you're genuinely seeking work within your realistic availability, not just sitting back. Good luck!

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Sofia Price

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just checking in - same boat here! been waiting 5 weeks for my fact finding to finish. at least we're not alone in this mess lol

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Sofia Gomez

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I went through this exact same situation last year when my retail job ended due to store closure. It took about 7 weeks for my fact finding to complete, but I did get approved with full back pay. One thing that helped me was gathering any additional documentation about the business closure - like news articles, lease termination notices, or anything showing it was permanent. You can upload these through your NY.gov account under "Upload Documents" even if they didn't specifically request them. Also, if you have any contact info for HR or management from the restaurant, having them available to verify employment details can speed things up if DOL needs to reach them. Hang in there - the waiting is the worst part but most legitimate claims do get approved eventually!

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