New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Update from someone who dealt with this last week: mine eventually showed up, but they ended up paying me a day later than usual. Don't panic yet, but if it's not there by tomorrow definitely try to recertify.

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This happened to me about 6 months ago and it was terrifying! Filed on Sunday, confirmation page looked normal, but then Monday morning it was like I never filed at all. I was freaking out because I had bills due that week. Turns out it was some kind of server sync issue on their end - my claim was actually processed but just wasn't showing up in the system. Took about 48 hours to appear and then my payment went through normally. The NY DOL system has so many weird glitches like this. I'd give it another day before panicking, but definitely keep trying to get through to someone if it's still missing tomorrow. And yeah, always screenshot that confirmation page now - learned that lesson the hard way!

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Update: I got my determination letter today! I was approved with the weekly benefit amount I expected. Looks like the effective days were indeed just part of the setup process, but approval came pretty quickly afterward. Thanks everyone for your help and explanations!

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That's awesome news! Mine still says pending but this gives me hope. How many days total between filing and approval if you don't mind sharing?

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It was 11 days from initial filing to approval letter. I think having all my employment documentation ready and uploaded right away helped speed things up.

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I'm going through the exact same thing right now! Filed my claim 5 days ago and just saw they added effective days yesterday. Reading through all these responses is really helpful - sounds like it's just part of their standard process but not a guarantee either way. The waiting is definitely nerve-wracking, especially when you're counting on these benefits. Sofia, congratulations on getting approved so quickly! That gives me hope that maybe the system is moving faster than I expected. I'll keep certifying weekly and watching for that determination letter.

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I remember when I first filed, I was shocked at how much paperwork there was. But yeah definitely worth it. Even if you only get like $250 a week, that's still $1000 a month to help with rent and stuff. Plus you have to do the job search requirements but honestly that just helps you stay motivated to find something better anyway.

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Good point about the job search requirements. I should probably be doing that anyway even without unemployment pushing me to do it.

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Based on your income ($18/hour, 32-35 hours/week), you'd likely qualify for a decent amount. I was making similar wages and got around $320/week when I filed last year. The key thing is they look at your earnings over the past 18 months, not just your current reduced hours. And yes, you can definitely file for partial benefits if you're still working reduced hours - you don't have to be completely unemployed. The application process is pretty straightforward online, just have your employment history and wage info ready. Don't let the paperwork intimidate you, it's worth it!

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just apply asap there's literally no downside to filing early but there definitely is to filing late

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@Chloe Green - Don't stress too much about the 8 month thing! I was in a similar situation last year where I'd only been at my job for about 6 months when I got laid off. NYS Department of Labor approved my claim because they look at ALL your work history in the base period, not just your most recent job. If you had any other jobs in the past 18 months, those earnings count too. The key is to apply TODAY - seriously, don't wait another day. You can do it all online at labor.ny.gov and it takes maybe 30-45 minutes to complete the initial application. Make sure you have your SSN, driver's license, and last employer's info handy. The waiting period that your manager mentioned is just the one week waiting period before benefits start, but you still need to file your weekly claims during that time.

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This is really helpful advice! I'm definitely going to apply today. Quick question though - when you say they look at ALL work history in the base period, does that include jobs from different states? I worked in New Jersey for a few months before moving to New York and getting this warehouse job.

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NYSDOL posted on Twitter last month about some banks increasing their security measures and causing payment rejections. Check if your bank is on their list (Chase, Bank of America, and several credit unions were mentioned).

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This ☝️ Bank of America specifically has been flagging unemployment deposits since their big fraud scandal last year. They never tell customers either, they just quietly reject the deposits.

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This is such a frustrating situation! I've been dealing with something similar lately. One thing that helped me was calling my bank's technical support line (not regular customer service) and asking them to check their ACH rejection logs. They were able to tell me the exact reason code for why the payment was rejected - in my case it was a "name mismatch" even though everything looked correct on my end. Sometimes the unemployment system sends your name in ALL CAPS or with different formatting than what your bank has on file. Also, if you have any joint account holders or authorized users, that can sometimes cause issues with government deposits. Hope you get this sorted out soon!

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This is really helpful advice! I never thought about calling the technical support line specifically. The name formatting issue makes so much sense - banks can be super picky about that stuff. I'll definitely try calling their tech support tomorrow to get those rejection logs. Thanks for the detailed suggestion!

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