I'd start with filing online and selecting "reopen an existing claim" first. If that doesn't work then try filing a new claim. The system might automatically direct you anyway depending on your situation.

I went through something similar last year! Since you worked after your benefits ended, you should be able to file a new claim. The key thing is whether you earned enough during your brief employment - NY requires you to have earned wages in at least one calendar quarter and meet the minimum earnings threshold. Even though 4 weeks might not seem like much, it could still count toward establishing a new benefit year. I'd recommend filing the new claim ASAP since you're already past the layoff date - don't let more time pass! The online system will walk you through it and determine if you qualify. Keep all your pay stubs from the recent job handy when you apply.

took me 3 weeks to get my first payment back in march smh the system is so slow

Hey Jackson! I'm in a similar situation - just got approved last week and going through the same waiting game. From what I've experienced and heard from others, the timing can be pretty inconsistent. Some people get their first payment within a few days of the waiting week processing, others wait 1-2 weeks. Since your waiting week was processed on 4/24, I'd expect to see something by early next week if everything goes smoothly. The key thing is to keep certifying every week like clockwork - that's what trips up a lot of people and causes delays. If you don't see anything by next Friday, definitely consider calling or using one of those callback services people mentioned. Good luck!

I feel for you Katherine - this exact situation happened to me last year and it's so frustrating! I was making $498 one week and decided to pick up a small catering gig that paid $15, putting me at $513. Lost my entire week of benefits over that extra $9. What I learned is to always keep a running total of your weekly earnings and communicate with your employer about staying under the limit if possible. Some employers are understanding about adjusting schedules to help you stay eligible. The silver lining is that unused benefit weeks don't disappear - they just get pushed to later weeks when you're under the threshold again.

I'm sorry you're going through this Katherine. I had a similar situation a few months ago where I went over by $3.50 and lost my entire week of benefits. It's incredibly frustrating, but as others have mentioned, you do need to report the exact amount. What helped me going forward was setting up a simple spreadsheet to track my daily earnings throughout the week - that way I could see when I was getting close to the $504 limit and either ask to leave early or decline extra shifts. Also, if you have multiple part-time jobs, coordinate between them so you don't accidentally go over. The system definitely isn't perfect, but at least those benefit dollars roll over to future eligible weeks.

Glad to hear you found the document request! That's almost certainly what's been holding things up. Once you upload those, you should see movement within 3-5 business days. Just to prepare you: the system often doesn't send a confirmation when they receive/approve the documents, so it might still look like they're pending on your end even after they've been processed internally. Keep certifying weekly and you should see the payments appear suddenly. One more tip: if you upload the documents today, call tomorrow morning and just ask them to confirm receipt. That sometimes speeds up the review process since it flags your account for attention.

Just wanted to jump in as someone who's been helping folks navigate the NY unemployment system for the past few years. What you're experiencing is unfortunately the "new normal" since they rolled out their updated fraud detection system. A few quick tips that might help speed things along: 1. Document EVERYTHING - take screenshots of your account status, save confirmation numbers from any calls you make 2. If you haven't already, create a simple log of every action you take (calls made, documents uploaded, etc.) with dates and times 3. Consider reaching out to your local assemblyperson's office - they often have direct contacts at NYSDOL who can check on stuck claims The radio silence is the worst part of this whole process. At least now that you found the document request, you should see some movement soon. Hang in there - once it gets unstuck, the backpay will come through all at once. The system is broken but it does eventually work for most people. Keep us posted on how it goes!

Make sure you keep detailed records of all your earnings when you report them! I learned this the hard way when they questioned my wage reporting later during an audit.

Thanks everyone for the helpful explanations! I'm still a bit confused about the exact calculation though. Does anyone know if the $504 threshold mentioned earlier is still current? I've been trying to find the most up-to-date info on the NYS DOL website but it's not super clear. Also, when they say "gross wages" - does that include tips if you work in a restaurant or just your base hourly pay?