New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Also make sure you file during your designated day if you're doing weekly claims later. But for the initial claim filing, any day should work once you get past the system issues.

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I filed my initial claim last month and had the same frustrating experience with the system errors. What finally worked for me was trying around 11 PM on a weeknight - the system was much more responsive then. Also, before you start, make sure you have your W-2s or paystubs ready for ALL employers from the last 18 months, not just your most recent job. The system will ask for specific dates, wages, and reasons for leaving each job. Having everything organized beforehand saved me from having to restart multiple times when the system timed out.

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Unpopular opinion maybe, but I actually prefer certifying Sunday night cuz the website is way less glitchy than Sunday morning when EVERYONE is trying to log in at once. Never had an issue with payment timing.

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Smart. I'm gonna try this next week

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You should be totally fine! I've been certifying late Sunday nights for months (usually between 10-11:30pm) and my payments always hit Tuesday morning like clockwork. The system processes everything submitted on Sunday in the same batch regardless of what time you did it. As long as you got that confirmation number, you're good to go. The rent stress is real though - I feel you on that! 🤞

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Thanks for the reassurance! It's my first time cutting it that close and I was definitely panicking. Good to know the system batches everything from Sunday together. Really hoping it shows up tomorrow morning so I can breathe easy about rent 🙏

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Just to add - the 26 weeks starts from when you first become eligible, not when you file. So if there was any delay in processing your initial claim, that doesn't eat into your 26 weeks. Also make sure you're doing your job search requirements or they can stop your benefits even if you have weeks left.

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I went through something similar when I lost my job in retail last year. One thing that really helped me was keeping track of my benefit weeks in a spreadsheet - I wrote down each week I claimed, the amount, and how many weeks I had left. The NYS DOL website has a section in your account where you can see your remaining balance, but sometimes it's not super clear. Also, don't forget that if you do any part-time work while collecting, you need to report it but you might still get partial benefits depending on how much you earn. The key is staying on top of your weekly certifications and keeping good records of your job search activities.

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That's really smart advice about keeping your own spreadsheet! I've been relying on the DOL website but you're right that it's not always clear. I didn't know about the partial benefits thing either - that could be helpful if I find some temporary work while still looking for something permanent. Do you remember roughly what percentage of your wages you could earn before it affected your weekly benefit amount?

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Just went through this myself! Got my first payment exactly 3 weeks after filing. The key is making sure you certify for benefits every week even during the waiting period.

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I'm in a similar situation - filed my claim 10 days ago after being laid off from my marketing job. The uncertainty is really tough, especially with monthly expenses coming up. From what I've read on the DOL website, they recommend calling if your claim has been pending for more than 4 weeks, but getting through on the phone seems nearly impossible. Has anyone had luck with the online chat feature during business hours?

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I tried the online chat feature twice last week and both times it said "all agents are busy" and disconnected me after waiting 45 minutes. The phone lines are definitely brutal - I've called probably 20 times and only got through once, but they were actually really helpful when I did reach someone. They explained that marketing job layoffs sometimes trigger additional verification since it's a field with a lot of contract work mixed in. Maybe try calling right when they open at 8am? That seems to be when most people have success.

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Just file online and see what happens. The worst they can do is deny it and then you can appeal if needed.

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I went through this same situation last year - filed a new claim about 8 months after my previous one ended. The key thing is having enough work history between claims like others mentioned. When you file online at labor.ny.gov, the system will automatically check if you meet the wage requirements. If you worked full-time at your new job for several months, you should be fine. Just make sure to have your employment dates and wage information ready when you apply. The whole process was pretty straightforward for me once I had all the documentation together.

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@aa19e8277c27 That's really reassuring to hear it went smoothly for you! I'm in almost the exact same boat - my previous claim ended about 7 months ago and I just got laid off again last week. I've been stressing about whether there would be complications, but it sounds like as long as I have my W-2 and pay stubs from the job I just lost, the system should handle everything automatically. Did you get your first payment pretty quickly after filing, or was there still the usual waiting week?

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@aa19e8277c27 Thanks for the detailed info! I'm also wondering about the timing - when you filed your new claim, did it create a completely separate benefit year or did it somehow connect to your previous claim history? I want to make sure I understand how the system tracks multiple claims when I go to file.

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