New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Giovanni Rossi

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definitely not public record but honestly the whole system feels so invasive anyway with all the job search requirements and verification stuff they make you do

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Paige Cantoni

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Just wanted to add that I work in HR and can confirm - we absolutely cannot access unemployment records during background checks or hiring processes. The only time we'd know is if an applicant voluntarily mentions it or if we're the company that laid them off originally. Your unemployment history is protected information, so don't let privacy concerns prevent you from getting benefits you're entitled to. The stigma around unemployment is outdated anyway - most employers understand that layoffs happen and it doesn't reflect poorly on you as a candidate.

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Keisha Brown

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Just make sure you have all your pay stubs from the temp work when you file. NYS Department of Labor will verify your wages with the staffing agency anyway, but having documentation helps speed things up.

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I went through this exact situation about 8 months ago with a temp job that lasted 4 months. Filed my claim online through the NYS DOL website and it was pretty straightforward. The key thing they ask is why your employment ended - just be honest that it was a temporary assignment that concluded due to lack of available work. Also, keep records of any communication with your staffing agency about looking for new placements since that shows you're actively seeking work. The whole process took about 3 weeks from filing to getting my first payment, but that included the mandatory waiting week. Don't let the temporary nature of the job discourage you from applying - you earned those benefits!

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Melina Haruko

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Thanks for sharing your experience! Three weeks seems reasonable - I was worried it might take much longer. Did you have any issues with the staffing agency providing wage verification to NYS DOL, or did that go smoothly? I want to make sure there won't be any delays on their end.

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The wage verification went pretty smoothly in my case - the staffing agency was responsive when NYS DOL contacted them. Most legitimate agencies are used to this process and have their payroll systems set up to handle these requests quickly. Just make sure you keep copies of all your pay stubs and any documentation showing your assignment end date, in case there are any discrepancies. If you run into issues, you can always contact the agency's HR department directly to follow up on the verification status.

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Shelby Bauman

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direct deposit takes longer to setup than they tell u. first payment always goes to the old method no matter what 💅

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Quinn Herbert

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facts! wish theyd make this clear upfront

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Had the exact same issue last month! My payment showed "paid" with release date but took 6 business days to actually hit my account. Turns out there was some kind of processing delay on the bank's end. I'd give it until next week before panicking - the money is probably just stuck in the system somewhere. If nothing by Wednesday definitely call them!

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Gael Robinson

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6 days is rough but good to know it eventually came through! did you have to do anything special or just wait it out? my bank said they don't see anything pending so kinda worried it got lost somewhere 😬

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Nia Wilson

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I was in a similar situation about a year ago - toxic manager, constantly changing schedules, and feeling like I was being set up to fail. What helped me was keeping a detailed log of every incident with dates and times. I also started responding to my manager's schedule change texts with something like "Just confirming you're changing my schedule from X to Y with less than 24 hours notice" to create a paper trail. When I finally did quit and applied for UI, having that documentation made all the difference. The key is showing a pattern of unreasonable behavior from your employer that would make any reasonable person quit. Don't just quit impulsively - build your case first if you can.

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Liam McGuire

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This is really helpful advice from everyone. I'm dealing with something similar - my supervisor has been making the workplace unbearable with constant criticism and unrealistic expectations. From what I'm reading here, it sounds like the key is documentation and showing you tried to resolve things first. @Nia Wilson, your approach of creating a paper trail through confirming texts is brilliant. I'm going to start doing that too. Has anyone had experience with filing a complaint with HR before quitting? I'm wondering if that would help strengthen a case for "good cause" or if it might just make things worse at work.

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Jessica Nolan

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@Liam McGuire Filing an HR complaint can definitely help your case, but you re'right to be cautious about timing. In my experience, it s'a double-edged sword - it creates official documentation that you tried to resolve the issues through proper channels which (NYS DOL loves to see ,)but it can also make your work environment even more hostile if HR doesn t'handle it well. I d'suggest documenting the current issues first, then filing the complaint, and keeping records of how your employer responds. If they retaliate or fail to address the problems, that actually strengthens your good "cause argument." Just make sure you re'prepared for things to potentially get worse before they get better, and have your exit strategy ready if needed.

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James Maki

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Just remember you have to keep certifying weekly and doing your job search activities or they'll cut off your payments. Don't get comfortable just because you're approved - stay on top of all the requirements!

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Another thing to keep in mind - your weekly benefit amount might look different than expected if you had irregular hours or multiple jobs during your base period. NYS DOL looks at the 4 quarters before you filed, so if you had any gaps in employment or seasonal work, that could affect the calculation. Also, if you're doing any part-time work while collecting, they'll reduce your weekly payment by 25% of whatever you earn over $143. Make sure to report any earnings when you certify each week or you could end up owing money back later.

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GalacticGuru

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This is really helpful info about the base period calculation! I'm wondering - how do you find out exactly which quarters they used for your base period? Is that information shown somewhere in the my.ny.gov account? I want to double-check that they're using the right earnings data since I did have a job change about 6 months before I filed.

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