Congratulations on getting through! That's such a relief. I'm in a similar situation - filed 5 weeks ago and still pending. I've been hesitant about using third-party services but your success story is really encouraging. Did they explain exactly what the identity verification issue was? I'm wondering if I might have the same problem since I uploaded all my documents but never heard anything back about whether they were accepted or not.

Wow, this thread is so helpful! I'm dealing with almost the exact same situation - filed 4 weeks ago and stuck in pending status. @c0a759d0a949 thanks for explaining the identity verification issue, that might be what's happening to me too since I also moved recently. I'm going to try the Claimyr service tomorrow morning. It's crazy that NYSDOL doesn't notify you when there's a problem with your documents - how are people supposed to know what's wrong? Really glad you got it sorted out @6977afa77e2e, gives me hope that mine will get resolved soon too!

yeah the job search thing is annoying but not hard to do. just apply to jobs online and log them in your weekly claim. took me like 10 minutes each week

Another thing to keep in mind is that your weekly benefit amount might be subject to federal taxes. NYS Department of Labor gives you the option to have 10% withheld for federal taxes when you certify each week, which can save you from owing a big chunk at tax time. I learned this the hard way my first time on unemployment - ended up owing about $1,200 in taxes because I didn't have anything withheld. The gross benefit amount stays the same but it's something to consider for your budgeting.

anyone else think its ridiculous that we pay taxes for decades and then when we need help they make it nearly impossible to actually get benefits? the whole system is designed to discourage people from collecting what they're owed. smh

Having effective days is definitely a positive sign - it means they've calculated your weekly benefit amount and determined you're monetarily eligible. The "pending" status is normal for first-time payments and usually clears within 3-5 business days after certification. However, there can still be non-monetary issues (like identity verification or employer response delays) that aren't always visible on the website. If it stays pending beyond a week, definitely try calling early morning around 8am or consider using one of those callback services people mentioned. The system is frustrating but hang in there - once the first payment goes through, subsequent ones are usually much smoother!

I went through this whole mess last year. Here's what I learned: Sometimes you exhaust regular UI but automatically qualify for other programs based on your situation. The system is terrible at communicating this though. When I finally got through to an agent (took forever), they told me I was eligible for an extension I didn't even know existed. Those 88 days might actually be usable!

This is such a frustrating situation! I went through something similar last year where I had exhausted my regular 26 weeks but kept seeing effective days in my account. Turns out I was eligible for Extended Benefits but the system doesn't automatically enroll you - you have to specifically ask about it when you talk to an agent. The 88 days you're seeing could potentially be real benefits if you qualify for certain programs, but the only way to know for sure is to get through to someone at the unemployment office. I know everyone's mentioning different ways to reach them, but definitely don't stop certifying weekly while you figure this out. The system penalizes you if there are gaps in your certifications even if you weren't sure you'd get paid. Hope you get some answers soon!

mine was only like 4 weeks but that was during the summer when things might have been slower

I went through this same situation last year and it's incredibly frustrating. My audit took about 10 weeks total. What helped me was keeping detailed records of every interaction and continuing to file weekly claims like others mentioned. One thing I learned is that sometimes audits get delayed because they're waiting on responses from your former employer - that was the case with mine. The system doesn't always tell you this is happening though. Hang in there, most people do eventually get their back pay once the audit clears. In the meantime, see if you qualify for any emergency assistance programs in your area to help with bills.