Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
The whole system is designed to push people into taking crappy jobs so they can get you off the unemployment rolls. They'll tell you it's about 'suitable work' but really they just want to save money. Document everything and know your rights.
While the system can be frustrating, NYS Department of Labor does have legitimate suitable work protections. It's worth understanding the actual rules rather than assuming the worst.
I'm new to this community and just started collecting unemployment myself after being laid off from my marketing job. This is really helpful information - I had no idea about the 80% rule for the first 13 weeks! I'm saving this thread because I'm sure I'll need to reference it. Quick question though - when you document job offers you decline, what's the best way to do that? Should I keep emails, write down details, or is there a specific form NYS DOL wants us to use? Thanks for sharing your experience!
Join the conversation
Thank you all so much for the help! I think I understand now - I'll definitely answer YES to returning to work, and I'll track my hours meticulously. Since I'll be working 4 hours each day, 5 days a week, it sounds like I probably won't get any UI benefits, which is disappointing but at least I know what to expect. I'll keep certifying every week anyway to keep my claim active while I look for full-time work. Really appreciate all the explanations!
You're welcome! One last tip: even though you may not receive benefits while working those hours, continuing to certify each week is crucial. If your part-time job ends or your hours are reduced, you won't have to start a new claim. Good luck with the job search!
Just wanted to add something important that might help you and others - make sure you understand the difference between "gross earnings" and "net pay" when reporting. NY DOL wants your GROSS earnings (before any deductions like taxes, insurance, etc.), not what you actually take home. I made this mistake early on and had to correct it later. Also, if your employer gives you any tips or bonuses, those count toward your gross earnings too and need to be reported. Keep all your pay stubs and write down your daily hours immediately - don't try to remember later because DOL is very strict about accuracy!
This is such an important distinction! I almost made that same mistake when I first started reporting. Isabella is absolutely right - they want the gross amount before any deductions. And yes, definitely write down your hours every single day! I tried to reconstruct my hours from memory once and got completely mixed up. Now I keep a little notebook where I jot down my start/end times each day. It's saved me so much stress during weekly certifications. Thanks for mentioning the tips and bonuses too - I hadn't thought about those counting toward gross earnings!
Join the conversation
wait so if it says denied with relief that means approved?? this is so backwards lol why cant they just say APPROVED instead of using lawyer words
It's legal terminology from the appeals process. 'Relief' in legal terms means the remedy or solution granted by the court/judge. So you're getting relief from the original denial.
I'm dealing with something similar right now! When I called the NYS Department of Labor help line (after waiting on hold for 2 hours), the representative explained that "denied with relief" specifically means your initial denial was overturned through the appeals process. The "relief" part is the legal term for the remedy you received - basically the judge ruled in your favor and granted you relief from the original denial decision. You should see retroactive payments within 3-5 business days. Keep filing your weekly certifications while waiting for the back pay to process. Also double-check that all your banking info is correct in your account to avoid any payment delays.
Thank you so much for calling and getting that clarification! That's exactly what I needed to hear. I was getting really worried about having to pay everything back. I'll make sure to keep filing my weekly certifications and check that my direct deposit info is up to date. It's such a relief (no pun intended) to finally understand what this status means. Hopefully the back pay comes through soon so I can catch up on rent.
Join the conversation
UPDATE: My benefits FINALLY hit my KeyBank account this morning! It took exactly 32 days from when they were released. For anyone else waiting, hang in there - they do eventually come through. I'm definitely switching to direct deposit to my regular bank now though - never going through this stress again!
So happy for you!! Thanks for updating us!
Great news! Mine came through yesterday too. Definitely recommend that direct deposit switch - much more reliable.
Wow, what a relief to see this thread! I'm dealing with the exact same nightmare - my benefits were released on 4/20 and it's now 5/16 with absolutely nothing in my KeyBank account. I've been checking obsessively every day thinking maybe I missed something. Reading through all these responses has been incredibly helpful, especially knowing there's an official timeline now (May 24th). I had no idea about the option to switch to direct deposit with my regular bank - that's definitely my next move once this gets sorted out. The stress of not knowing when (or if) the money will show up is almost worse than being unemployed in the first place! Thanks everyone for sharing your experiences and updates. It's nice to know we're not alone in this mess and that the money does eventually come through, even if it takes over a month. Keeping my fingers crossed that mine shows up soon!
Ravi Choudhury
Try certifying really early in the morning like 5 or 6 AM when fewer people are online. That's what I do and never have problems.
0 coins
Oliver Fischer
•Good tip! I'll definitely try that next week if this gets resolved.
0 coins
Fatima Al-Farsi
I'm having the same issue! Been trying since 8am and keep getting timeout errors. What's frustrating is that I can see my claim status and payment history just fine, but the moment I click on weekly certification the whole thing crashes. I tried using my phone's mobile data instead of wifi in case it was a connection issue on my end, but no luck. Really hoping this gets fixed soon because I can't afford to miss this week either.
0 coins