Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
I've been tracking this data too since I'm also on unemployment. According to the most recent Bureau of Labor Statistics report, the national unemployment rate is sitting at 3.7% as of December 2024. New York is at 4.2%, so we're about half a percentage point above the national average. What's interesting is that different regions within NY vary quite a bit - NYC metro area tends to be closer to the national average while upstate areas can be higher. If you're looking for more detailed breakdowns, the NYS Department of Labor releases monthly reports that include county-level data. Hang in there - 6 months is tough but the job market does seem to be slowly improving based on the trend data.
This is really helpful data, thank you! The county-level breakdown sounds useful - do you happen to know if the NYS Department of Labor reports also include industry-specific unemployment rates? I'm wondering if certain sectors are hit harder than others right now, which might explain why some of us are struggling more even when the overall numbers don't look that bad.
Join the conversation
Keep filing weekly claims no matter what! Even if it says active issues you still need to keep certifying or you'll lose those weeks when they finally resolve everything. Learned that the hard way when my cousin skipped filing thinking it didn't matter.
Good to know! I've been filing every week but wasn't sure if I should continue. Thanks for the heads up.
I'm going through the exact same thing right now! Filed 2 weeks ago and still showing active issues with no explanation. It's so frustrating not knowing what's wrong or how long to expect this to take. Reading everyone's experiences here makes me feel a bit better that it's probably just routine processing delays. Going to keep filing weekly like everyone suggested and try to be patient, but man this waiting game is stressful when you need the money.
Hang in there! I'm in the same boat - filed about the same time as you and seeing the same "active issues" message. It's really reassuring to see so many people saying this is normal processing stuff. The waiting is brutal when you're counting on that money, but sounds like we just have to ride it out. At least we know to keep filing weekly even while waiting!
Join the conversation
I had trouble getting through to NYS Department of Labor when I needed to report wage information for a former employee's claim. Spent hours on hold trying to reach someone. Finally used this service called Claimyr (claimyr.com) that connects you directly to unemployment agents by phone. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier than trying to call the regular number.
Never heard of that service but honestly anything is better than sitting on hold for 3+ hours with NYS Department of Labor
Don't forget you also have to pay into the disability benefits fund if you have employees in NY - that's separate from unemployment tax but also required
Good point about disability benefits! @Javier Hernandez is that also paid entirely by employers or do employees contribute to that one? I want to make sure I understand all the required payroll taxes before I hire my first employee.
Join the conversation
This sounds like it could be legitimate! I went through something similar last year where my benefits increased unexpectedly. It turned out that NY unemployment had received additional wage data from my previous employer that wasn't included in my original calculation. They automatically recalculate benefits when they get more complete wage information, which can result in higher weekly payments and increased maximum benefit amounts. That said, I'd definitely recommend getting confirmation from an agent just to be safe - I know it's nearly impossible to get through by calling normally, but like others have mentioned, services like claimyr.com can help you actually connect with someone. Better to verify now than deal with potential overpayment issues later!
This is really helpful to know! I'm feeling a bit more optimistic that this might actually be legitimate then. The timing does make sense since I had a lot of overtime in my last few months before getting laid off, so maybe that wage data finally got processed properly. I think I'll definitely try that claimyr service you mentioned - after reading all these comments it seems like it's pretty much the only reliable way to actually speak to someone at unemployment. Thanks for sharing your experience!
I actually just went through something very similar! My weekly benefit jumped from $380 to $445 about a month ago with no explanation. I was paranoid it was an error too, but after finally getting through to someone (took forever), they explained that they do periodic recalculations based on updated wage data from employers. Apparently my previous job had submitted some corrected wage information that bumped up my benefit calculation. The agent confirmed it was legit and I didn't need to worry about paying anything back. Still nerve-wracking when it happens out of nowhere though! I'd definitely try to get confirmation just for peace of mind - even though the phone system is a nightmare.
Connor O'Neill
Just a heads up - even if you meet the monetary requirements, you still need to be unemployed through no fault of your own and meet the weekly job search requirements. The earnings threshold is just the first hurdle, not the only one for getting approved.
0 coins
Oliver Becker
Thanks everyone for the helpful info! I'm feeling much more confident about applying now. One follow-up question - when they calculate your base period quarters, do they use the calendar quarters (Jan-Mar, Apr-Jun, etc.) or is it based on when you actually started working? I started my job in March so I'm trying to figure out which quarters would count for me.
0 coins
Connor Gallagher
•They use calendar quarters, not when you started working. So Jan-Mar is Q1, Apr-Jun is Q2, Jul-Sep is Q3, and Oct-Dec is Q4. Your base period would typically be the first four of the last five completed quarters before you file your claim. Since you started in March, your earnings from March would count toward Q1, and so on. The NYS Department of Labor website has a base period calculator that can help you figure out exactly which quarters apply to your situation.
0 coins