New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

You're being way too considerate! File your claim TODAY. I waited two weeks worrying about the same thing and lost out on $1,200 in benefits because unemployment doesn't pay retroactively for delays. The employer impact is minimal and spread out over years.

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You're right, I need to stop overthinking this. Filing my claim this afternoon.

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As someone who works in HR, I can confirm what others have said - the NYS Department of Labor unemployment insurance system is designed to protect both workers and employers. Your former employer was already paying quarterly UI taxes based on their payroll, and one claim won't cause their rates to skyrocket overnight. The experience rating adjustments happen gradually over a multi-year period. Most small business owners understand that layoffs lead to unemployment claims - it's factored into their business planning. You paid into this system through your work, so don't feel guilty about using the safety net you helped fund. File your claim right away!

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Been through this twice with NYS Department of Labor and can confirm - no extra money for kids. But like someone else mentioned, definitely apply for other assistance programs. Also make sure you're claiming the child tax credit when you file taxes next year, that can be a decent chunk of money.

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I'm in a similar situation - just started my unemployment claim after being laid off and I have two young kids. While it's disappointing that NY doesn't provide dependency allowances like some other states, I did want to mention that you should make sure you're calculating your benefits based on your highest earning quarter. When I filed, I initially missed that detail and thought my benefit amount would be lower than it actually was. Also, if you were working part-time or had irregular hours because of childcare responsibilities, that might affect your base period calculation. It's worth double-checking all your wage information when you file to make sure they have everything correct.

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wait so if I don't file one week I lose the money for that week forever?? that seems really harsh especially if you just forget or something comes up

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Unfortunately yes, if you miss your weekly certification you typically can't go back and claim that week later. That's why it's so important to set up some kind of reminder system. NYS Department of Labor is pretty strict about the weekly filing deadlines.

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One thing that helped me was setting up a weekly phone alarm for Sunday evenings to remind me to file my weekly certification. I also bookmarked the my.ny.gov portal on my phone so I could access it easily. The questions really are straightforward once you get into the routine - they mainly want to know if you worked any hours that week, what job search activities you did, and confirm you're still available for work. Just make sure you keep a simple log of where you applied for jobs each week since they ask for specific details about your job search efforts.

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That's a great tip about setting up the phone alarm! I'm definitely going to do that since I can already tell I'm the type to forget. Quick question - when they ask about job search activities, do they want like company names and positions you applied for, or is it more general? I'm worried about having to remember all those specific details every week.

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ugh the whole unemployment system is so confusing!! I remember when I first applied I kept second-guessing every answer and it took me like 3 hours to complete because I kept going back and changing things. Just stick with your first instinct and be honest about everything.

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One more important tip - after you submit your initial application, you'll need to file weekly claims every week to continue receiving benefits. The system will prompt you to do this, but don't forget or you'll miss payments. Also, you'll need to register for work search activities through the NYS Department of Labor job search system.

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How soon after I submit my application can I start filing weekly claims? And do I need to look for work immediately?

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One more thing to consider: If Monday is a holiday (like Memorial Day, Independence Day, etc.), your deposit would be delayed until Tuesday. Just checking that isn't the case for this coming Monday since you mentioned rent being due.

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No, thankfully it's not a holiday Monday. Just regular rent day pressure. I'm going to take everyone's advice here and: 1) Call my local KeyBank branch to check for pending deposits 2) Look into switching to direct deposit to my regular bank for future payments 3) Try that Claimyr service if I need to talk to someone at unemployment directly. Thank you all for the help!

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Just wanted to follow up and confirm what others have said - KeyBank definitely doesn't process on Saturdays. I've been on NY unemployment for 8 months now and have never once received a deposit on weekends. The timing is always: claim released Thursday = deposit appears Monday morning (usually between 6-8am in my experience). If you're really tight on rent, some landlords will accept a screenshot of your pending payment status as proof that money is coming. Mine did that once when I was in a similar bind. Also, pro tip: set up text alerts with KeyBank so you'll know the exact moment your deposit hits!

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Thanks for the follow-up and the practical tips! The screenshot idea for the landlord is actually really smart - I never thought of that. And good point about the text alerts, that would definitely help with the anxiety of waiting for deposits. It's frustrating that the system is so predictable yet inflexible, but at least knowing the timeline helps with planning. Appreciate everyone sharing their experiences here!

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