New York Unemployment

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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Just want to add that you should definitely still file even with the child support issue. I know someone who waited months thinking they couldn't get benefits because of back support and they lost out on thousands of dollars. The NYS Department of Labor will handle the intercept automatically - you just need to focus on getting your claim approved and filing your weekly certifications on time.

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I went through this exact situation about 6 months ago. Was behind on child support by around $6K and was terrified they'd reject my unemployment claim. But like others have said, you can definitely still get benefits. In my case, they intercepted about 40% of my weekly payments (not quite the full 50% max). The key thing is to file ASAP - I made the mistake of waiting a few weeks because I was worried and that cost me money I'll never get back. The intercept happens automatically once your benefits start, so there's no extra paperwork or hoops to jump through on your end. It's better to get 60% of something than 100% of nothing while you're job searching.

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To answer your original question - yes, you can transfer the funds to your regular bank account after activation. Log into the Wisely account online (instructions come with the card) and look for the transfer option. It usually takes 1-2 business days for the transfer to complete. Just be aware there's a daily transfer limit of $2,500.

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Perfect, thank you! I just activated it and found the transfer option. Going to move the money to my regular account right now.

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I went through this exact same thing last month! Got the Wisely card even though I selected direct deposit too. It's definitely legitimate - NY DOL uses Wisely as their default payment method. The lack of DOL branding on the envelope is confusing but that's just how they send them out. Once you activate it, you can either use it like a regular debit card or transfer the funds to your bank account online. I'd recommend setting up the online account right away so you can monitor your payments and avoid any ATM fees by transferring the money out immediately when it hits.

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same here never heard of it officially but my cousin said something about it when i was complaining about the crappy jobs available right now

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I'm new to the unemployment system and this thread is so helpful! I was also confused by terms I kept seeing online that didn't match what NYS Department of Labor actually uses in their official materials. It sounds like the key is to focus on their actual requirements - doing the weekly certifications, maintaining your job search log, and being able to document that you're actively looking for suitable work. Has anyone had experience with what happens if you do need to turn down a job offer? I want to make sure I understand what constitutes "good cause" for refusing work.

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I went through something similar when I was getting unemployment after my restaurant closed down, then I broke my wrist in a car accident. Had to choose between the two and went with disability since the doctor said I'd be out for at least 3 months. You definitely can't double dip though.

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How did you handle the transition? Did you have to pay anything back to NYS Department of Labor?

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No, I didn't have to pay anything back as long as I reported the disability right away and stopped filing weekly claims. The key is being honest about it - if you try to hide the disability and keep collecting unemployment, that's when you get into trouble with overpayments and penalties. I called them the day I got the doctor's note saying I couldn't work and they put a note on my account. When I was cleared to return to work 4 months later, I was able to reopen my unemployment claim for the remaining weeks I had left.

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I'm dealing with a similar situation right now. My understanding is that you need to report any changes in your ability to work immediately to avoid overpayments. The NYS Department of Labor website has a section about reporting changes to your claim - they're pretty strict about the "able and available" requirement. If your wife's doctor says she needs surgery and can't work, she should probably contact them ASAP to discuss suspending her unemployment claim while she applies for disability. It's better to be upfront about it than risk having to pay back benefits later.

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I had this exact problem last month and couldn't get through to anyone at NYS Department of Labor no matter how many times I called. Found this service called Claimyr at claimyr.com that actually gets you connected to real agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Used it to check on my claim status and found out there was actually an issue with my employer verification that wasn't showing up online.

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Interesting, never heard of that before. Was it expensive? Getting through to NYS Department of Labor directly seems impossible.

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Wait so there can be issues that don't show up on the website? That's terrifying. How are we supposed to know if something's wrong then?

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IN PROGRESS IS JUST CODE FOR 'WE'LL GET TO IT WHEN WE FEEL LIKE IT' - been dealing with NYS Department of Labor for years and they never give you real timelines. Could be 2 weeks could be 2 months depending on their mood.

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ugh this is so stressful, bills don't wait for NYS Department of Labor to figure things out

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