New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

QuantumLeap

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these fraud investigations are getting out of hand fr fr. my cousin got the same letter last week

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Malik Johnson

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ny unemployment really do be playing games with peoples lives smh

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Hey Yara, I went through something similar in 2020. The key thing is to stay calm and be organized. Even without your old passport, you should be fine with other forms of ID. I'd also suggest bringing any employment records you can find from 2019 - pay stubs, W2s, termination letters, anything that shows your work history. If you can't find those documents, your former employer might still have copies. The investigators are usually pretty reasonable if you're upfront about what happened and show you're trying to cooperate. Good luck! 🤞

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Amara Okafor

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You definitely need to request all the documentation related to your overpayment determination. Ask for copies of your weekly claim history, any employer responses to benefit charges, and the specific eligibility issue they're citing. Don't just accept the overpayment without understanding exactly what happened. Many times these can be successfully appealed if you have the right documentation.

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KaiEsmeralda

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I went through something similar last year and it turned out to be a clerical error on their end. The key thing is to NOT panic and definitely don't ignore the notice. Here's what I learned: 1) You have appeal rights - use them! 2) Request a waiver if you qualify (sometimes they'll waive collection if it wasn't your fault and repayment would cause hardship) 3) If you do owe money, they usually offer payment plans. The worst thing you can do is ignore it because then they can garnish wages or tax refunds. Document everything and keep copies of all correspondence. Good luck!

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This is really helpful advice! I didn't know about the waiver option - that could be a lifesaver if they determine it wasn't my fault. How do you request a waiver? Is it a separate form or do you mention it in your appeal? Also, when you say "hardship," what kind of documentation did they want to prove that? I'm definitely not ignoring this notice but want to make sure I handle it the right way from the start.

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Samantha Hall

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Check your claim status online - if it shows any kind of pending issue or adjudication in progress, that's what's holding up your payment. Also make sure you're not missing any required job search activities that could trigger a payment hold.

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QuantumQuasar

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I went through the same thing a few months ago! The first payment is usually the slowest because they're still processing everything on the backend even though it shows "approved" online. Like others said, 2-3 business days after certification is normal, but the very first one can take up to a week. Don't panic yet - if you certified Sunday, give it until Friday before calling. One thing that helped me was setting up text alerts through my bank so I'd know immediately when the deposit hit instead of constantly checking my account.

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That's really helpful advice about the text alerts! I didn't know banks could do that. I've been obsessively checking my account every few hours which is just making me more anxious. I'll set that up right now so I can stop constantly refreshing my banking app. Thanks for the reassurance that the first payment being slower is normal - that makes me feel a lot better about waiting until Friday before panicking.

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Malik Davis

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just make sure u get a confirmation after u press 4. sometimes the system hangs up for no reason lol

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Good tip! I'll make sure to wait for confirmation. Their phone system seems pretty glitchy from what everyone is saying.

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Demi Hall

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Just wanted to add that you can also check your withholding status online through the NY DOL website if you're not sure what you selected. I logged into my account last week and could see under "Payment Information" whether I had tax withholding set up or not. It's a good way to double-check without having to call that awful phone system again. The online portal shows your payment history and tax withholding amounts too, which is helpful for keeping track.

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Isaac Wright

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I had trouble reaching NYS Department of Labor when my claim got stuck in adjudication for weeks. Calling their regular number was impossible - always busy or would hang up after being on hold forever. Someone here recommended Claimyr (claimyr.com) which helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me weeks of frustration trying to get my claim resolved.

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Julia Hall

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Good to know about that service, hopefully I won't need it but I'll keep it bookmarked just in case my claim runs into issues.

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Just wanted to add that I've been hiring in HR for 8 years in NY and we absolutely cannot and do not check unemployment records - it's not even legally accessible to most employers. The only time unemployment might come up is if YOU mention it in an interview, and honestly most hiring managers understand that layoffs happen and it's not a reflection of your work quality. Your dad's advice comes from an older generation when there was more stigma, but that's really not the case anymore. File immediately and don't stress about it affecting future opportunities!

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